Menu
Login
CCI Hotel Reservations is a scam! 1.800.468.3578 took my reservation for a Comfort Inn in Chambersburg, PA. When I arrived I was directed to a Super 8 Hotel. The hotel itself was dingy and in poor repair. The room was filthy with a filthy toilet and lights not working. I complained and the hotel canceled my reservation. Then I was able to stay at the close by Comfort Inn. Now I am unable to receive a refund! I cannot be connected to an agent. This is a scam!
This company is a complete scam. I reserved a room by mistake and called them 5 minutes later to cancel they charged a whole night fee. They are a scam as they had a date in the past to be able to cancel. So many have been scammed I wonder if there should be a class action law suit against them.
Harry, do you have a phone number that has a human answer? how did you manage to call them? I was promised a refund but all I get is an automated answering system.
Yes, same here. The allowed date to cancel is a past date from the date you booked. I filed a dispute but nothing happens because the credit card company is relying to the Merchant's bank. There were no bookings at all in the hotel. I am forced to purchase another hotel booking. Good thing I changed my card right away otherwise, they will steal more. If this is a company in the USA, i hope the federal government would take action.
Biggest rip off on the web. Totally screwed us on a recent hotel stay. Don’t use!
DO NOT BOOK WITH THIS COMPANY! They appear to be the hotel you wish to stay at but they are a 3rd party travel agency! I booked a reservation and realized I was paying way more than others traveling with me and staying at the same hotel. I cancelled within 30 minutes and was told no refunds. 30 minutes! I have filed a dispute with my credit card company. As of now they received $433.38 for absolutely NOTHING!
I wish the attorney general would shut them down. They ripped me off too.
Lobbyists. Our government is the real scammer allowing these companies to persist. About to type out my detailed complaint right now. The credit card companies also are complicit in allowing this.
I was on hotels.com app. A pop up appeared as soon as I put in my info. Immediately called number, within 2 min, and was told no refund. I told them that I did not use them, but no luck. Tried to stop payment with bank, while on phone with them. Bank said sorry can't stop it even though it was still pending. Now siding with CCI. Lost nearly $600.00.
What a freaking scam this company is. They should be banned from the internet. I wish the hotel chains would get behind shutting this site down.
Total scammers. Problem is you don't know you are dealing with them when you call to make a reservation. I thought I was talking with the Hotel directly. I was told it was the last room available and then got over charged $100 from what the room would have cost if I would have just walked into the hotel. There were many rooms available when I checked in.
Hotels probably don't care because they are getting their rooms filled.
Someone needs to shut this company down or hit them with a class action lawsuit. Won't be the hotels.
Hard lesson learned.
CCI Hotel Reservations are thieves. I booked with them on the incorrect date from intended. I immediately tried to cancel the reservation and rebook it. Since I was not able to do this online, I immediately called the 1800 number and the recording stated that their policy is No Refunds.
This company charged me $201 for a room I never booked. They use bait and switch techniques. List a room for $120 then when you to to pay the room is suddenly $200. They refuse to give a detailed breakdown of the charges as well. I booked a r9om directly thru hotel and it was $60 less. Then when I saw my billing statement CCI hotel aka getaroom.com had billed me $201 for the same room even though the hotel has no record of that transaction.
I used CCI for a hotel reservation at the Kahler Grand Hotel at the Mayo Clinic. My tests were completed earlier than anticipated. I spoke to CCI and they agreed that if I had the approval from the Kahler Grand Hotel to cancel my reservation they would agree to the refund. The hotel was willing to provide the refund but CCI backed out of their refund commitment and will not respond to phone or email requests. CCI is an unscrupulous organization and I would caution anybody who tries to use them for any hotel reservations.
CCI RES HOTEL SCAM SCAM SCAM run as fast as you can away from these [censored]. They scammed me for $ 637.00.
They are predators they have cancellation policy no refunds even for a mistake.
So run away when you see this CCI RES HOTEL.
Also chase bank card sucks too for not stopping these predetor from charging my card. They sided with them. I will be ending my relationship with them too.
The only thing we have now is the power of bad press to ruin them.
Dear Admin,
I have paid by error 567.51 USD on name of Besma Hmaidi, please how to recover my account. Please what is the procedure to recover the transfer amount?
Account Holder : Sami Haj Ali +[protected] ? +[protected]
Bank : CBQ Qatar
Reservation on behalf of Besma Hmaidi
A scam. They lie to get you to book with them and then even if something is 100% refundable they hold back $20 from the refund. Be careful when booking because they also make you believe that you are talking to the actual hotel desk staff
CCI HotelRes is a scam run by crooks . beware they will take your money and not give you a hotel room. Run like hell and report them.