CCI Hotel Reservations reviews and complaints

I had a similar experience this weekend. I was driving during the storm and used Google voice to find the number for Hampton Inn in Lehi Utah, these people know how to manipulate the SEO from Google to come up on front and I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI she pretended to be the Hampton Inn front desk. I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $95.00 but when I checked into the hotel they told me that I had made the reservation via Priceline and not the front desk. Later I got a text and email indicating that my total bill was $146.00 which included a $50+ for a membership.
This people are crooks that need to be put out of business.
I will not bother to call this people since it will be waste of time (they know this) and I will end up irritated and accomplish nothing.
Beware of these crooks, I am sure based in some [censored]ty open sewer place in Chenay India.

I made a reservation with Red Roof and found out, when I had to cancel due to a family emergency, I had the reservation through “getaroom”, which had gone through Agoda(?) then some other company. I am still out $885.00. Red Roof said the BEST thing to do when looking for a hotel room is call that particular hotel and stay off the internet, there’s too much misdirection happening.

Robert Hibbard-Texas

This 3rd party, CCI Hotel Reservations, is a scam,ie, a criminal organization, I booked a room for July 7, 2022 with (what I thought was La Quinta Meacham Blvd. Ft. Worth) on-line. After I picked a room and gave my card info and I received a conformation email, I saw the charge of $79.00 for room AND $71.21 for cleaning charge. I did call CCI and was informed they had a non-cancellation policy, I believe them to be an off-shore group. Still disputing the charges with Chase as of now, these people need to be behind bars.

This site is a sham. I erroneously made reservations for a hotel stay for the incorrect dates. I then immediately called back to explain the dates were incorrect and wanted to change them. Of course this was not going to be possible - so I was informed. I also contacted the hotel where the reservations were made for the incorrect dates and the manager stated there was no problem with changing the dates on their end - or even cancelling the entire reservation!

I then contacted Discover Card to open a dispute regarding the charge. I "discovered" that apparently I was charged for the incorrect days I remained at the hotel.

Thanks to CCI reservations and Discover. I find this behavior despicable.

I reserved a hotel at Hampton Inns & Suites in Augusta, GA using what I thought was Hampton Inn reservation services. I had to cancel my reservation 6 days prior to my arrival due to an illness. I contacted CCI and was informed per their policy that Late Cancellations were non refundable. I don't consider 6 days prior to my arrival as a Late Cancellation. Total was $486.26 which my credit card company Capital One has just informed me after 2 weeks, that they will also not refund the charges, as CCI Hotel Reservations has refused my dispute. I will pursue this further by posting on every forum available, filing a consumer affairs complaint in Georgia as well as my home state of Florida, plus my community Face Book page of 850 home owners. Hampton Inns ( Hilton) also shares some culpability as they accept reservations from this company which allows their customers to be cheated. In response, I will no longer stay at any Hilton company property. The principal matters more than the money at this point. I really hate companies that rip people off.

Dear CCI, on Dec. 30, I made a reservation with what I was made to believe was
LAGO MAR resort In FORT Lauderdale for week stay, Jan 4 for one week.
I heard the “name “get a room’ and immediately tried to cancel. I knew the
Quoted price quoted by Lago Mar was $3, 300 told me my Paul, my reservation
Guy at Lago Mar. yours was $700.00 more.
Please listen to the recording that night about 7: 30 pm involving that haggle
Your resolve to return said price at the end of stay.
I knew it was all a mistake and immediately called American Express and Paul
At Lago Mar.
Please refund my monies owed to American Express in good will. And considering
That this 83 year old woman is not fit to travel since my family will not be near by
Anymore to tend to my aged needs. If you need documentation, my doctors at the
The Cleveland Clinic here in Cleveland will document. And now
COVID entered the picture again big time.
Today You gave me C3037566103 cancellation number. I never got a Reservation
Number.
Please delete my credit card, American Express.
I hope my family at least will be able to do business with you again.
Please cc; Mr. Brett Keller, Mr. David Litman, Mr Robert Diener
And please respond to mr, I am such a nervous wreck over this misunderstanding
Barbara TIETJE, Cleveland, Ohio

My debit card was skimmed and I was notified by my bank of a charge from CCI. I tried to call the number and got no person; just a loop of press 1, 2, 3, and if you want to talk to a person, call the specific hotel.😳🧐🤯So I'm having to go thru changes to get my hard earned money back when I sheltered in place almost 5 weeks but am getting charged for a reservation I didn't make and can't complain to them about .🤬