Circle K’s earns a 1.1-star rating from 1687 reviews, showing that the majority of convenience store shoppers are dissatisfied with shopping experience.
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Store number 2708776, customer service
I'm complaining about the poor service receive on 5/19/21. There was a line full of customers with one cashier. I ash if he could call for help after being in line for over 10 minute. Cashier said he would be with me shortly, I ask if the other Circle employee could help and the other employee stated he has to get this done. Another person coming out of a side office heard me asking for help and ask what the problem. I advised her that we have a line of people waiting and one cashier and he can use some help. I believe she was the assist manager and advised me that she don't need me tell her how to do her job. I explained that I'm not trying to tell you how to do your job, just trying get some help. The lady was very defensive and argumentative, so I ask for the store number and region manager name, she declined and said I nan look that information up online. I worked for Chase for over 33 years as a manager and this type of customer service and behavior is unacceptable. Date and time of recording on tape, 5/19/21, time 2:00pm through 2:21pm Arizona time.
Desired outcome: Letter response
Customer service
I was in your snowflake, az, 85937 store as usual in the morning and had to deal with one of your employees name of tristan being rude and did not give me the cash back because I had gotten cash back earlier and he said I can only get cash back 1 time per day which I have done this before with no problem. But because he was in a bad mood he refused to give...
Read full review of Circle KBought a iphone charger from store that does not work for Apple product from store 124 in Lithonia Ga 30058
When to 2685 Evans mills Rd. Lithonia Ga 30038 on May 10, 2021 at 12:05pm. Brought a Apple Cell phone Charger that was ask did they sell for 10:00 I also played 10 dollars in lottery tickets and brought a small bottle of Tropicana orange juice for over 2 dollar which came about 23 dollars and 56 cent. I was handed 1 dollar and the rest change and no receipt...
Read full review of Circle KLoitering in parking lot
We have been customers of the Circle K at the corner of Monterey Ave. and Ramon Rd. in Thousand Palms, CA 92276 since it opened. The employees are pleasant and we have never had an issue with the service. However, recently (May 7/21) vehicles are parking in the lot and not appearing to buy anything. Today (May 8/21) two men were working on a truck motor in...
Read full review of Circle KBeverage Subscription
I purchased the Beverage Subscription for $6.48. I was told that the benefit of the subscription is that I could get 1 fountain drink per day free of charge. I have purchased 3 fountain drinks since then and was forced to pay for each of them because the register (computer) would not give it to me for free. That means the Subscription service is 100% rip off.
Desired outcome: I want my money back
Gas
I stopped at Circle K today to buy gas. The sign said $2.72. I pulled in and put in my credit cared. pin number and gas was still $2.72. Just as I was about to pump. Gas changed to $2.82 a gallon. I understand changing prices, but when My credit card has been approved, the prices should not be changed. Thankfully I caught it, and cancelled my gas and went to a different gas station. Not sure if I will ever go to one again.
Car Wash
On March 30th, I stopped at the Circle K on Park Avenue & Blairstone Road in Tallahassee, FL.
I was on my way to an appointment and I needed to get gas; I also went thru the car wash.
During the rinse cycle, the car wash damaged the mirror on the passenger side of my truck. The mirror itself didn't break but I was not able to reattach it as the bearings inside were broken.
After messaging your company about the damage, I was contacted by Tracy Andrews. She was very concerned about the issue and said that someone would contact me about getting my truck repaired.
After several phone calls to her, I was never contacted about the damage to my truck.
It has been more than 30 days since this happened.
I ordered a new mirror and replaced it myself.
After seeking legal advice, I would like to be reimbursed for all charges for the repair to my truck caused by the car wash at the Circle K.
I have attached receipts and photos.
Please confirm and contact me regarding this issue as soon as possible.
Thank you,
Leslie Alford
7 Big White Oak Ln.
Crawfordville, FL 32327
[protected]
How nasty the rest rooms are
This is in Chattanooga TNstore at 7020 east brainerd road... Night shift doesn't do anything (cleaning) day shift does not either both just stand behind the counter... Women's restroom is nasty as hell!!! I drive a sch bus like really!!! 🥺🥺🥺🥺hope you'll do something about this!!!
Read full review of Circle KUnethical behaviour
April 30, 2021. I always stop by Circel K to buy drinks and snacks. It has happened 3 time over the last 2 months that when I redeemed electronic coupons, the people behind the counter said mean things about me while I left the store. I have heard "we should stop her from getting free stuff" or "coupons bring cheap people here" etc. Regular purchases from...
Read full review of Circle KCinnabons four pack of muffins
Hello my name is Patty Archie I live in Louisville Kentucky my address is 7312 nason Hill way 40272 my phone number is [protected] I buy a 4-pack of them at the circle k on Dixie highway here in Louisville Kentucky a bit in the morning night and it was something rubber in it it wasn't edible I know that but it was awful if it's something rubbery not sure what it was but I kept it he's going to complain about that thank you
Read full review of Circle KI'm complaining about your employee Jay
I came to the store one night and she was in the smoking weed I know it was weed could I smell it than she walked in the store and that all I can smell I don't think that a good look for you store. How do you let your in employee smoke weed at work and I was with my kids and what got me upset is my kids ask what that smell. I would like you guys to do something bout it because next time I will be calling the police on her
Read full review of Circle KCashier
I went in the store to get a 6pack red bull. The sugar free was in the slot where the regular ones go so I moved it over ti look behind it to see if the regular ones was behind it. There was none so I started to leave then the cashier accused me if stealing. She said I stuck it in my sleeve. So I took my coat off and threw it on the counter patted it down...
Read full review of Circle KCar wash
I paid $10.00 for a car wash & it looks like a child took a brush & went down one side with it. Very disappointed. Cashier even said that's a lot of a car wash, huh? My transaction number is #9044402 on 4-22-2021 at 10:24 A.M. I also purchased $10.00 in fuel also on pump #4. My authorization code # is 258033. Store # is 4789913. I hope to hear from your company about this. I feel ripped off.
Read full review of Circle KCigarettes
I went to curcle k as usual and bought 2 packs marl black andred 100s their screen where you enter your phone number didnt work so he said im sorry our screen doesnt work so j cant gi ve discount by law what the orice shows is what you ahould pay not my fault your equipment doesnt work
Desired outcome: Refund
Circle K retail store, 1169 Regent St
Thursday, Apr 15th, approx 5:30am, I fueled my vehicle at the Regent and Prospect St. location.
The clerk authorized the pump and I pumped my gasoline. I went into the store to pay for the gasoline and the clerk requested that I put on a mask.
I have a disability that prevents me from wearing a covering over my face, specifically Post Traumatic Stress Disorder.
I informed the clerk that I have a medical exemption from mask use and I showed a bracelet that I have with the information on it. It is not a "Medic Alert" bracelet. That is a brand name identifying a particular paid service, but it is similar, and serves the same purpose.
Under Human Rights legislation, when a person identifies as disabled, you are NOT to question it or to even ask for proof. I offer anyway.
Your clerk would NOT accept this identification, and claimed I should have a Government Issued ID Card specifying my disability.
That is complete nonsense, as the Government does not MAKE such an identification card. Since it is illegal to ASK for identification of same, a Government Card would not make any sense.
I informed him that there IS no such identification system in place. He insisted that his manager had told him this, and REFUSED to accept payment for the gasoline.
After an argument lasting 5 minutes, in front of another customer that entered the store, I activated my video camera on my phone, told him I was giving him one last clear opportunity to accept the payment, and that if he did NOT, I would leave anyway.
He refused my payment a THIRD time and I left the store, while he yelled after me that I would be charged with Fuel Theft.
I waited until business hours and called Irving Head Office.
No one has bothered to return my call.
This written complaint is my last attempt at resolving this matter with Irving directly. I am only here because the Human Rights Tribunal site says "Give the Company an opportunity to correct the issue."...
So here I am, giving the Company a chance to correct this issue. So far, the sickness induced by the stress of this incident has cost me 1 day of work.
If the issue is not resolved by Monday, I WILL proceed to file with the Human Right Tribunal. Disabled people, most especially the invisibly disabled deal with far enough trouble in our every days lives, the last thing we need is someone harassing and belittling us.
The threat of Law Enforcement Action is an enormous trigger for me, and until this is resolved, I cannot relax or get myself under proper control to leave my house. It has caused a very real medical crisis for me.
The Human Rights Tribunal opens Monday Morning, approximately 67 hours for now. The clock is running.
M.J. Keller
twisted.[protected]@gmail.com
[protected]-POET)
Alcohol
Why is State issue conceal weapons permit not accepted as a legal form of id to purchase beer. I can vote with it. I can buy a car with it. I can buy a weapon with it. I can show it as id to have borrow thousands upon thousands of dollars from a bank. I can use it to claim a 600 million dollar lottery jackpot. I can adopt a kid, a f-ing human being but not beer at a f-ing CIRCLE K.
Desired outcome: Policy changes
Double charged for gas. Paid cash when credit card didn't work and got charged when credit card statement came
I was trying to resolve this complaint with Shell Oil only to find out that Circle K now owns the station I was double charged at which is 3903 Arkwright Road, Macon, GA 31210. Here is the complaint filed with Bank of America (BOA) which is where my AAA Visa card charges go through: My husband and I were on our way to Florida on 01/29/21 and stopped...
Read full review of Circle KDouble charges
Stopped in for a pack of smokes and did not get a receipt. Got home and looked at my bank account and they charged me for two packs! This is the second time this has happened at this same store. Is this their way of making extra money? And how many times a day do they do this! From now on I will not leave that store without a receipt and looking at it.
Read full review of Circle KCustomer service
Good afternoon, on approximately Mar 27, 2021 at approximately 12:30pm, a small frame light skin black girl was apparently leaving/ended her shift & a heavy set black girl apparently was working, which is the one I had the dissatisfied cashier (only one working at the time). I normally go there every other day to purchase scratch its, which I normally win...
Read full review of Circle KCustomer service
I was in your store #22011 Address 1202-17 Ave. S.W. at 11 am on Monday March 29th. I asked for a $50 Freedom mobile card. He sold me a $50 Fido card. When I told him he had made a mistake he said three things to me a) it was my mistake, not his. (I have worked in customer service for 28 years and have always been taught "The Customer is always right") b...
Read full review of Circle KCircle K Reviews 0
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Circle K phone numbers18771877Click up if you have successfully reached Circle K by calling 1877 phone number 8 8 users reported that they have successfully reached Circle K by calling 1877 phone number Click down if you have unsuccessfully reached Circle K by calling 1877 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling 1877 phone number78%Confidence scoreLithuania8800 555 46478800 555 4647Click up if you have successfully reached Circle K by calling 8800 555 4647 phone number 1 1 users reported that they have successfully reached Circle K by calling 8800 555 4647 phone number Click down if you have unsuccessfully reached Circle K by calling 8800 555 4647 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 8800 555 4647 phone number100%Confidence scoreRussia+1 (602) 728-8000+1 (602) 728-8000Click up if you have successfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that 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have UNsuccessfully reached Circle K by calling +1 (888) 999-9301 phone numberCentral Canada & Quebec+1 (800) 361-2612+1 (800) 361-2612Click up if you have successfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 361-2612 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 361-2612 phone numberEastern Quebec & Atlantic Division+1 (506) 382-8575+1 (506) 382-8575Click up if you have successfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (506) 382-8575 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (506) 382-8575 phone numberMoncton, New Brunswick+45 70 101 101+45 70 101 101Click up if you have successfully reached Circle K by calling +45 70 101 101 phone number 2 2 users reported that they have successfully reached Circle K by calling +45 70 101 101 phone number Click down if you have unsuccessfully reached Circle K by calling +45 70 101 101 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +45 70 101 101 phone number100%Confidence scoreDenmark+372 675 7777+372 675 7777Click up if you have successfully reached Circle K by calling +372 675 7777 phone number 1 1 users reported that they have successfully reached Circle K by calling +372 675 7777 phone number Click down if you have unsuccessfully reached Circle K by calling +372 675 7777 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +372 675 7777 phone number100%Confidence scoreEstonia+353 12 028 888+353 12 028 888Click up if you have successfully reached Circle K by calling +353 12 028 888 phone number 6 6 users reported that they have successfully reached Circle K by calling +353 12 028 888 phone number Click down if you have unsuccessfully reached Circle K by calling +353 12 028 888 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +353 12 028 888 phone number71%Confidence scoreIreland+371 80 009 005+371 80 009 005Click up if you have successfully reached Circle K by calling +371 80 009 005 phone number 1 1 users reported that they have successfully reached Circle K by calling +371 80 009 005 phone number Click down if you have unsuccessfully reached Circle K by calling +371 80 009 005 phone number 2 2 users reported that they have UNsuccessfully reached Circle K by calling +371 80 009 005 phone numberLatvia+47 22 962 000+47 22 962 000Click up if you have successfully reached Circle K by calling +47 22 962 000 phone number 2 2 users reported that they have successfully reached Circle K by calling +47 22 962 000 phone number Click down if you have unsuccessfully reached Circle K by calling +47 22 962 000 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +47 22 962 000 phone number33%Confidence scoreNorway+48 222 552 255+48 222 552 255Click up if you have successfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have successfully reached Circle K by calling +48 222 552 255 phone number Click down if you have unsuccessfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +48 222 552 255 phone numberPoland+46 84 296 300+46 84 296 300Click up if you have successfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have successfully reached Circle K by calling +46 84 296 300 phone number Click down if you have unsuccessfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +46 84 296 300 phone numberSweden+1 (855) 276-1947+1 (855) 276-1947Click up if you have successfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (855) 276-1947 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (855) 276-1947 phone numberGrand Canyon Division, Phoenix, AZ(919) 774-6700(919) 774-6700Click up if you have successfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have successfully reached Circle K by calling (919) 774-6700 phone number Click down if you have unsuccessfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (919) 774-6700 phone numberCoastal Carolinas Division, Raleigh, NC(813) 910-6800(813) 910-6800Click up if you have successfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have successfully reached Circle K by calling (813) 910-6800 phone number Click down if you have unsuccessfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (813) 910-6800 phone numberFlorida Division, Tampa, FL(330) 630-6300(330) 630-6300Click up if you have successfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have successfully reached Circle K by calling (330) 630-6300 phone number Click down if you have unsuccessfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (330) 630-6300 phone numberGreat Lakes Division, Akron, OH(850) 454-1070(850) 454-1070Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone numberGulf Coast Division, Pensacola, FL(331) 251-7300(331) 251-7300Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone numberHeartland Division, Lisle, IL(812) 379-9227(812) 379-9227Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone numberMidwest Division, Columbus, IN952-830-8700952-830-8700Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone numberNorthern Tier, West Bloomington, MN720-758-6200720-758-6200Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone numberRocky Mountains Division, Greenwood Village, CO(912) 285-4011(912) 285-4011Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone numberCircle K South Atlantic, Jacksonville, FL(704) 583-5700(704) 583-5700Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone numberSoutheast Division, Charlotte, NC+1 (800) 324-8464+1 (800) 324-8464Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone numberTexas Division, San Antonio, TX
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Circle K emailsreply@circlekeasy.com100%Confidence score: 100%Supportcomments@circlek.com100%Confidence score: 100%Support
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Circle K address1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
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Circle K social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 06, 2024
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