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Circle K
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1.1 5 Reviews 1683 Complaints
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Circle K Complaints 1683

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R
1:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife slipped and fell in this store 7/20/21, at about 3:30 pm. This is a big mess. My wife was seen cat Novant Hospital and is now home in bed with much pain. She slipped and fell on water around a pulled refrigerated case and taken in a hospital. I have spoked to the CircleK, Debbie for days since the slip and fall. She has been very nice. She gave me...

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S
2:57 am EDT
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I walked into a circle k store I asked to upload a card I was denied that service it was about five close to 5:00 in the morning by then I was asking to purchase lottery tickets and he said no because that's a waste of money and he don't believe I should waste my money on that so he refused service I thought he was kidding then asked him if he was seriou...

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K
3:07 pm EDT

Circle K Customer service

To Madam or sir, I have been a customer at your Paseo Montalban adress here in san diego. You have a worker here named WILL. He is one of the rudest, obnoxious people I have ever met. He won't cash lotto winnings, invents his own store policy, based on other workers being glad to do that. He hates his job and the people he must interact with. 3 of us in my house go there for ciggs, gas, lottery etc. We will be forced to go to another store. I have seen him berate older, slower customers, ignore others. He takes his break when he feels like it, and it's 1/2 hour, 45 minutes. While customers wait around waiting for him to open the store ON TIME. I will be letting everyone in this town not to go there till that rude brat is GONE! Make Pansy the manager. She is a gem! I am serious. He goes or we go and take others with us. K. Meyer, L. Leibesberger, D. Sheker. [protected].

Desired outcome: Fire this immature child before your business collapses

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W
5:44 pm EDT

Circle K Employment

I originally applied for a Job @ Circle K in Augusta GA, the 1 on 2702 Wrightsboro Road in June 2021. Spoke with a Manager named Jennifer who said she would pull my Application and call around to local Stores to put in a Word on my Application. I heard from Circle K on Highland Avenue in Augusta Georgia and the Manager there name William on 07/08/2021 called me and asked if I could come in for an Interview 8 in the Morning on 07/09/2021. I let him know I could and later on that Day on July 8th, I called back to reach Mr. William bc there was an Emergency I had and was calling to see if I could come in @ a later Time on July 9th. The Guy I spoke w/ on the Phone reached out to William and said William would call me the next Morning. The next Morning came and I didn't hear from William so I tried calling and the Line was Busy all Day up until 4 that Afternoon on 07/09/2021. I spoke w/ Manager William briefly Today 07/10/2021, and he said he was pretty Busy and he would call me when he gets a Moment. This Afternoon, I missed a Call at 4:17pm Today from the Circle K on Highland Avenue and when I called to return the Call, the Guy who answered act like he didn't know what I was talking abt. I applied originally to the Circle K on Wrightsboro Road and Jennifer referred me to the Highland Avenue location and so far, I feel like I'm getting an unnecessary hassle and all I'm trying to do is Schedule for an Interview. My name is Candice Stephens And My Email Address is [protected]@aol.com. Please get back to me in regards to this at Your earliest convenience.

Desired outcome: Follow up

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J
8:18 pm EDT

Circle K cigarette prices

i am overcharged every time i buy my cigarettes, the tag on the shelf in front of the winstonsnsays they are $5.74 a pack if you buy 2, i buy 2 each time and i am charged $6.25. is this how circle k makes their money? i won't be shopping there anymore and i will tell people not to go there because they rip people off! this isn't my first time to complain either, i hhope yoy go bankrupt.

Desired outcome: you owe me about $20.00 that i have been overcharged

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R
6:58 am EDT

Circle K Subscription

I went to buy a couple of drinks. I wanted to use my subscription on my coffee and pay for 79 cent drink. I was told that is not possible. I got subscription to save money not get charged 1.94 for coffee. It is deceiving that the discount goes to lowest price item.

Desired outcome: Fix your system. I am not renewing subscription.

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N
1:19 am EDT
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Complaint in regards to Circle K 3955 STATE RD CUYAHOGA FALLS, OH, US, [protected] In the evenings on weekdays after 5:00 pm, it's not a good customer experience. It's as if you are walking into someone's home with emotionally upset angry employees instead of a gas station. It feels like you are interrupting the employees instead of being welcomed and like...

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N
7:34 am EDT
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Indiana Unemployment keeps contacting me stating Circle-k is claiming that I am a current employee. Someone needs to correct this issue and contact Unemployment and inform them that I am NOT employed with this company. Thank you. I have Indiana Unemployment constantly contacting me because someone is claiming I am a current employee. Also, when I...

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S
10:06 pm EDT
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I am 64 years old with many physical problems, and wear a back brace. Also, I am disabled. This fellow is not a good person to have servicing customers. He has a bad attitude, he's a racist, and makes flippant comments to customers. He also, has an aggressive menacing way of staring, and glaring at people. This fellow used to work at Smith's. His behavior...

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K
8:32 am EDT
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Circle K Staff at 27th Ave and Deer Valley in Phoenix

I just left your location where the entire store has not been faced and restocked in AT LEAST 3 DAYS.
I asked when the Arizona Iced tea and Gatorade and Egg Rolls on the grill would be delivered...they informed me they hadnt been restocked yet.
Just gave me a blank look, didnt even offer to get me what I needed...just a blank look with his jaw slack.
Circle K only has ONE good employee at that location and she doesnt come on for a few hours. And I CANNOT BELIEVE that Melissa can run that place alone!
The coffee is disgusting and nearly lava consistency at times, the tea reservoirs make the tea taste old since they never get washed, the inability to refresh the roller grill caused me to waste 6 bucks on hard eggrolls that were inedible...and these are just off the top of my head!
If you expect to keep customers, this location needs to be addressed, because until I recieve word that place has been cleaned up, I will be driving 5 miles outta my way and go to Quick Trip where the food is fresh, the employees are delightful and the place is stocked.

Desired outcome: Better Service and Quality employees

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C
7:48 pm EDT

Circle K Service

Asked for 5 lotto max tickets. Staff scanned the form with 5 tickets on it 5 times. Asked why would anyone want 5 tickets with the same numbers. Teenagers response was I asked wrong and the 15 sets of numbers are considered 1 ticket. WRONG. Each ticket has 3 sets of numbers. Why is this kid even allowed near the lotto max machine if he doesn't know the lingo. This person had glasses, slim about 130 lbs 6' tall. Definitely needs an attitude adjustment. Claimed I had to sign the tickets I wanted checked. WRONG again kiddo. He said anyone could claim it. My response, you really think you're goin to take it in front of me if it wins big? Told him the player receipt was at my residence which is also required in order to claim any large wins. Educated the kid signatures are suggestions only until a prize is claimed. This kid shouldn't be working in a customer service environment period.

Desired outcome: Employee re-training or downsizing

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D
2:46 pm EDT
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Circle K purchase/cashier

6/21/21
I was at your store thats on Alma School/Elliot in Chandler, Arizona.I asked for a carton of cigarettes, the cashier said they had none, I asked if they had single packs, she looked said yes and asked if I wanted all 10, which is a carton, the price was almost 70 dollars.I asked if in a wk the price had climbed almost 4 dollars since I had bought my last carton there, she shrugged her shoulders sayin"I guess"Usually I buy 3 packs at a time which runs me a bit under 20 dollars w/adding my # on elextronic board.When that flashed asking for # as I started to add it immediately went off.9 single packs cost me about 60 dollars, todays price cost the 3 pack price plus 19 dollars plus some change for single pack totaling 10 packs.With that price, as I calculate it, it cost me 19 dollars for 1 pack of Winston 100s.Whats that all about ? Im a smoker and always use Circle K, but not again.I will no longer purchase my gas at that store again either. I didnt get the cashiers name or badge # as she wasnt worth my time.Someones got to be kidding as this girl didnt even know there are 10 packs to a carton ! She may not be a smoker and I applaud her if she isnt but at least know whats going on if you are waiting on customers.At the peak of business and theres 1 cashier with 10 customers, possibly, on a lunch break, to have to wait 10-15 minuted to be waited on does not make a convenience store.I have been a customer at thios store for 30 yrs even when it was across the street but Im done.I have over looked and overlooked customer service as well as price increases from day to day, long enough, nothing changes if nothing changes, this store may never change but I can change store I use.

Desired outcome: a refund of 10 dollars seems fair enough

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C
8:21 am EDT
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Circle K Debit card hold

I use my cash app card at a Circle K in Jesup Georgia Monday around 4:36 p.m. for $10 and they put a hold on my card and said that the $10 for gas was now in the negative but they're holding $35.77 someone sent me $15 this morning and it took off the $10 so now I'm left with only $5 I would appreciate if someone could get back with me so the whole can be taken off my cash app card because I need my money

Desired outcome: Hold taken off

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C
4:12 am EDT

Circle K To whom it may concern

The manager of the lafayette, Colorado 80026 store slapped me in the face this morning when I tried to purchase cigarettes not sure if he was working that day because I don't think he was in uniform but yea very poor service hopefully u can review ur cameras /audio tapes to confirm but I would hope that u guys can make this right because I'm considering opening a lawsuit if nothing happens from this point on

Desired outcome: great customer service

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A
11:34 pm EDT

Circle K Cashier stole my wallet

I went to the circle K 2909 E.South Blvd paid for my items sat my wallet down to gather my bags and walked out. I went right back into the store to get my wallet and the cashier says no one turned one in. This cashier stole my wallet in the matter of seconds! I only walked to my car and back into the store. This was on June 12th 2021 at 3:15pm.

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A
10:05 pm EDT
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Can Circle K fire you when you are finished with your shift and completing required classes online that They require you to take otherwise you will be written up? While doing this my manager told me to get off her clock and to leave her store, when I confronted her, she called the police and had me leave the building for no just reason... Are these ground...

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M
7:21 pm EDT
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Good evening this happened at a Circle K in Jacksonvile, fl 1001 lane ave north Sunday 6, 2021 at 633pm (clerk Gerdean)B/f. was on duty i entered the store to use the restroom it was block off No Customers were Not able to use the restroom this clerk has a Nasty, Nasty attuide towards customers talking to them in a rude loud voice not professional non at...

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N
3:07 pm EDT
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I have asked the employees and the manager of this store numerous times to un-block the fire door stacked with merchandise that blocks 2/3 of the exit. The managers excuse is that he has no other place to put these items. I would think your store representative would notice this kind of a company liability if he or she made a surprise visit to this store. Thanks for your attention. A frequent patron

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E
6:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Circle K Sales person was very rude and aggressive

This event occurred at the Circle K gas station on Geneva Rd in Wheaton, Illinois (USA) at about 12:30 pm on Friday, May 28, 2021.

The staff in this business have always been very nice to me; open and friendly. Today I was shocked by the behavior of the sales person. She was sitting when I arrived at the register; I couldn't see her initially. She left me standing there for a time, then huffed loudly, got up, and yelled at me, ‘YEAH?'. I asked if she was talking to me, and she yelled very rudely, "I don't see anyone else here". I pointed out that the staff in that business had always been friendly and helpful, and that I wasn't used to being spoken to so rudely. I finished my business, and before I was about to leave she was yelling at the next customer. He had a problem of some sort; he was speaking quietly and respectfully and she was yelling at him.

Physically, she appeared to be early middle age (I could be wrong); medium height, and rather thin; African American, and had on the red T-shirt uniform of the Circle K. There were no other employees that I noticed; at least behind the counter. I'd like to keep going to this store; it's convenient, and as I said, everyone has always been really nice. Frankly though, she was pretty scary; unstable, if you understand what I mean. If I see her there again, I doubt I'll go back.

Desired outcome: Employee needs to be spoken to at the very least; if not let-go.

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D
9:13 pm EDT

Circle K I'm complaining about the worker in the gas station in Merriam Indiana !!!

To day 5/27/2021 . I went over to the gas station to buy two tender loin sandwiches about 1 pm ! The cashier had a sing up saying Fryer was down no food! I told her that I came over to get tender loin sandwiches. I told that I was over there a while back and the fryer was down . She proceed to tell me that fryer was not really down that she was ! It seem like you need some better help ! You have really have good food ! It look like you need to screen you help better . I hope this help you . I would really hate to see stop the food service ! because you really do have GOOD FOOD. Thanks Dan

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steveshouse16
US
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May 27, 2021 11:59 pm EDT

If you failed to see any other staff in the store to assist the person who normally cooks, then this should have let you know that they were short staffed to the point that they would be unable to fulfill your request without further impeding their own business.

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Refused Service was posted on Nov 29, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1688 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
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    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
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    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
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    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
    Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone number
    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
    Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number
    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 23, 2024
  7. View all Circle K contacts

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