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CB Web Services Complete Savings / Complete Save cancel my membership and refund my money!!
Complete Savings / Complete Save

Complete Savings / Complete Save review: cancel my membership and refund my money!! 55

S
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10:17 am EDT
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I Just got to know that My account is getting debited 15 dollars every month for few years now.

I have never recognized this situation. my email address was, [protected]@gmail.com and it stoped now.

I want to cancel my membership immediately and want to get refund of my all money.

If you do not cancel my membership and refund my money, I'll accuse this company.

Complete Savings / Complete Save customer support contacts
Address

Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, GB

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Hello Sora8787:

Our records show that you contacted our customer service centre a few days ago who at that time responded to your query. If you need further assistance, please contact me at mary@completesavings.co.uk and I will be happy to assist you. In the meantime, I'd like to provide you with some details about Complete Savings.

Complete Savings is an online membership programme ideal for those who shop online regularly. Complete Savings members have access to a wide range of cashback deals, including an initial cashback reward, a monthly cashback reward, discounted gift cards and 10% cashback at over 650 online stores.

The only way to become a member is to enter your details in full on the Complete Savings sign-up page. The details required are: your name, your email address (twice), your postal address, and your credit or debit card details for the monthly billing. It is mentioned in several places on the sign-up page that following 30 days free membership, there is a monthly fee - hence why you are required to provide your credit/debit card details on the sign-up page. To complete your sign-up, you must click a "Yes" button to agree to the terms and conditions of the programme. There is no other way of creating a membership but to provide your details in full and click the "YES" button on the sign-up page.

I hope your contact with our customer service centre and these details about Complete Savings answers all your questions and resolves your query to your satisfaction. If you need further assistance, please let me know.

Kind regards,
Mary
The Complete Savings team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

55 comments
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Amanda439777
Rotherham, GB
Aug 01, 2022 7:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also want a full refund on this account I have not authorised any membership with this company .its disgusting how you take money from people without their permission

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Molly12345
Dundee, GB
Sep 27, 2022 3:56 am EDT

I also want a refund

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Molly12345
Dundee, GB
Sep 27, 2022 3:57 am EDT

Can you plz refund my money I never signed up for this

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IlonaPavlova
Northampton, GB
Oct 26, 2022 6:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am never authorised any complete savings,fraud second month from my accounts 15£!

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Anon170922
Bewdley, GB
Jan 05, 2023 1:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We have had this issue you need to push whoever takes your call to ensure they refund it all. They started at 3 months for us and we ended up at £165!

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Faiza Zaman
US
Jan 27, 2023 10:48 pm EST

I don’t know how this company managed to get my bank details and have been taking money out from my account for the last 4 years I never authorised this and they have so many people who are complaining about the same issues with this company.

Even the email address they have given is not working properly as when you send an email say this email account isn’t connected.

I want a full refund as I never authorised any payments and shame on you for doing this to people.

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  1. Complete Savings / Complete Save Contacts

  2. Complete Savings / Complete Save phone numbers
    800 389 6960
    800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 8 8 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 4 4 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number
    +44 800 389 6960
    +44 800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number
  3. Complete Savings / Complete Save emails
  4. Complete Savings / Complete Save address
    Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
  5. Complete Savings / Complete Save social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Complete Savings / Complete Save contacts
Complete Savings / Complete Save Category
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