Course Hero review: Pay me for the work I have done! 1

CourseHero Team

It is really shameful to see how your company is scamming innocent tutors like us, who depend on companies like yours to earn a portion of their income. It was your company that was promoting the hiring for freelancers as tutors. Now, when we have put-in the efforts, why are you denying payments for the work we did?.

I have worked on over 87 questions in the last month and spent over 150-200 hours of my time (5 - 6 hours per day for one month) answering solutions with my expertise. There have been a lot of students who have commented that the solutions have helped them a lot. There were 4 instances where my solutions were rated unhelpful. 3 of them for which were unfair and I had provided ample proof that the solutions are correct and students have abused the power of ratings. I had attached a screenshot of answers in my previous emails from calculators, excels, mathematical tools which matched my answers. Still, you guys have falsely accused me for the quality of my answers.

You say "Community threat, community security, suspicious activity". Don't you guys have a little bit of shame saying so?. Whose security have I threatened? What is so suspicious at 5 am in the morning when you blocked my account while I was asleep?. Did I suspiciously hack your company?. No right?. So, your company using such illogical reasons is disgusting.

Students pay you for the solutions that are authored by us tutors. Thereby, you are expected to pass on a percentage to us tutors who have actually spent time on solving those like your advertisements say.

Without any reason at all, your company had first temporarily disabled my account. In your mails, you asked me for proof and I provided a video within a couple of hours (whereas your deadline is 48 hours). Then, your company is LYING stating that I have not provided proof of my identity. Your company then sends an email that they are deactivating my account and states that I can still withdraw my earnings. I ask them how to do so, they permanently block my account and are refusing to pay. How is this fair?. Aren't you guys going back on your own words?

I am not asking you to pay me randomly for a lottery or out of pure-heart. I am asking you to pay me the $256 for which I have actually worked, spend late nights working until 4-5 am trying to solve the solutions with the best possible explanations. (Students have appreciated that). $256 is quite a lot for international citizens like us when we consider the purchasing power parity. It's a one-two months salary for some of us. Why do you think I have spent all night working on your website?. And you guys don't honor your side of the deal and blatantly block tutors?

Now, your company is using my solutions to provide a service to students (for which CourseHero is being paid by students) and then you are not paying the actual author of the solutions (i.e us tutors). It's a cycle of hiring, getting the work done for free, then firing and refusing to pay.

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