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CB Appliances Cuisinart Coffeemaker DCC-1220BKSWM
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Cuisinart review: Coffeemaker DCC-1220BKSWM

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I purchased this coffeemaker at Walmart. I used it one time and the coffee filter basket broke. I called customer support, supplied a copy of my receipt and was told a replacement basket would be shipped to me. I was also told this coffeemaker is obsolete.

I then receive an email stating I must prove that the coffeemaker is still under warranty.

I replied with a copy of my receipt.
I then received a coffee filter basket and it was the wrong one. The picture below: the basket I had is on the left. The replacement basket I received is on the right.

You can rest assured I will not buy another cuisinart product again.
Angela Galindo
607.227.9131
ang.[protected]@gmail.com

Claimed loss: I want a total refund of $63.72.

Desired outcome: I want a total refund of $63.72.

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