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CVS review: Covid testing 1

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Author of the review
3:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I scheduled an appointment on 8/8 to be tested on 8/9. I received confirmation emails saying "looking forward to seeing you" etc. I listened to the video of steps to follow and even received a text within one hour of testing time. I arrived at the test window on time and after waiting a few minutes, a technician with an attitude said "we are out of test and have been since Wednesday, see the sign?" I told her you should not schedule people to come be tested and know you do not have the tests. She said I should have received an email. I told her I did, and they said see you at 3:10. I thanked her for wasting my time. I think this is very poor service on the part of CVS. I will not be referring anyone to come to your stores.

Desired outcome: I should get something for the waste of my time and gas. This was not my normal CVS. But this is the only one who could give an appointment.

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Ghost8531
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Aug 09, 2021 7:50 pm EDT

Only 'certain' women get tested, no vaccine allowed. Men get vaccine immediately.

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  1. CVS Contacts

  2. CVS phone numbers
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    Corporate Communications
    +1 (401) 770-9811
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    Corporate Communications
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    CVS/pharmacy Customer Services
    +1 (888) 607-4287
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    Customer Care for CVS.com
    +1 (866) 389-2727
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    MinuteClinic assistance
    +1 (800) 742-7827
    +1 (800) 742-7827
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    Prescription refill for in-store pickup
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  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
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    Dec 18, 2024
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CVS Category
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