CVS review: Pharmacy

I went to Urgent Care instead of Emergency Room with a bad do but to my hand and after finish with doctors , they sent my prescription for antibiotics to CVS on Clemson Rd , Columbia , SC 29229 at 10 am and upon calling the pharmacy at 3:50pm to see if my prescription was ready and was on the phone waiting for someone to answer the phone and eating 20 minutes , someone answered and hung up, so I go to CVS I Stood in line and when I approached the counter and I asked if my prescription was ready she said no , It would be 15 to 20 minutes and I applied that doctor sent prescription in at 10 am and now it’s 4:30pm and you telling me I have to wait another 20 minutes and I do believe this is very unacceptable service and this is poor communication with your pharmacy and she began to respond by rolling her eyes and told me to have a seat , next person and they were talking about what I had said and then I yelled out are you the one who hung up the phone and she threw her hand up and said whatever, Is this service or what, I guarantee I will not do business with CVS on Clemson Rd and Sparkleberry Rd in Columbia, S.C. 29229 and I file a complaint and I can say CVS is not what it use to be,..Nasty workers . Steven Thompson