Dollarama’s earns a 1.2-star rating from 211 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Manager
I've worked at dollarama for only two and a half weeks.
A new store opened in my town so we all worked like slaves.
Myself worked 10 hour days for 12 days, with the odd exception of getting to go home early twice.
They had sent more experienced people from a bigger city to come help set up the store.
Most of these experienced people were very rude. Always screaming at people, demeaning them. For quite a few of us, this was our first retail job.
Three or four of them, while working together, openly mocked physically disabled people. One of them went as far as to say she simply doesn't let them in her store at all.
Another one of the same group, verbally mocked an oriental man we worked with.
Once most of the experienced people went home, the rest that stayed got worse.
I was personally screamed at on an almost daily basis, and expected to put my all into everything I did but I was always disregarded when I would ask for a day off because I was exhausted.
When the store finally opened, I was quick to notice reoccurring inequalities.
One of the acting managers always gives people trouble for things they shouldn't be doing. Which is fine, but there are certain people she'll let do these things that are against the rules without getting in trouble.
I am one of these people, and it's hard working there knowing that there's major inequalities within my workplace.
I was favorited by one of the experienced people, he was visibly a lot older then me. He has made very inappropriate comments to me since I started working but it got significantly worse when he knew I wasn't telling anyone.
On opening day, I was dressed up in accords to the dress code, I had my makeup done, and I had redid my hair the night before. He saw me in the morning and told me how beautiful I was, and winked at me.
The next day, I was dressed up again. I had caught him staring at my bum, and when I caught him, he winked at me again. Up to this point, I've never given him any hints or signals pointing to me feeling the same way.
Later that day, he claimed he needed me to work in the back. When we were in the back, and I was on the ladder, he was constantly at the foot of the ladder staring at my bum.
At one point when he passed me a box, he called me baby. After I finished with the boxes, I had told another one of the experienced people that I didn't like working in the back. I left out the reason because I was embarrassed. She was in the break room the whole time but I am unsure if she had heard. She had told me that I didn't have a choice, and that if he needed me to do something that I needed to do it.
Later that day, I had told my manager that I didn't want to work in the back anymore and told her I didn't like working with the man. She proceeded to tell me I'd do anything I was told to do, regardless of if it was in the back or with the man.
I had a break down around noon that day because I felt dirty and gross after the encounter with the man earlier, at that point I went for lunch where I cried to my coworker. It was at that point that she brought up the stuff that happens to the other coworkers.
I am not at liberty to share their stories, but to sum it up, the acting manager that was brought in (not the highest manager in-store) has been treating the people differently. She favorites the Team Leaders. The associates are treated like garbage.. Unless they're white.
One of my coworkers had quit yesterday. She was dragged to the back and was yelled at by The Manager, and the Acting Manager for something everyone's done so much since opening. This was the only time she'd done it.
Her grandmother had talked to her in the store. Everyday since opening, I've personally had at least two family members talk to me while I was working and I've never gotten any trouble for it.
The only difference between me and her is that we aren't the same race.
After this had happened, I asked around work about the Acting manager. There are at least ten of my coworkers that have experienced or witnessed the inequalities done by our Acting manager.
Service or the LACK of it
Dollarama have installed Self Check out..What The Hell...
With people looking for jobs & People out of work due to the pandemic
they do this.. I have left three different stores with a shopping cart full, as I don't believe in Self Check out. Give people back their jobs... What ever happened to Customer Service. I have to Check my self out & Bag it my self..Then the Prices should be coming down for the stock Or I want a store discount as a employee as Why should I do a job there WHEN Im not working there...
Why should you get a discount. The reason that the employees are not on cash is because they have to put away buggy's full of items which selfish people like you leave behind. Honestly if you cannot afford everything put some things back. you are not required a discount because you are self checking out. If you want a discount like the employees you should also be stocking shelves, ordering merchandise, cashing out other people, helping other people find items ect.
Self checkouts
My Dollarama is now is refusing to open a checkout unless there is a line up in store. I was directed to an area of 3 self checkouts that are not more than 2 feet a part and there are no cleaning supplies to clean the touch screen or wipe hands. I resent having to do my own checking out in the first place, I want a person to check me out, I consider that your job not mine. I will not go back to any Dollarama.
Read full review of Dollarama and 1 commentMasks
I recently visited the Dollarama in Perth Ontario, they were enforcing people to wear a mask when entering the store. Which is fine by myself. I proceeded around the store to get the items I had come for thee were3 employees stalking shelves wearing a mask.. Around their neck. Also got up to the cash and the same thing the cashiers had them on around the neck, what good is this if your enforcing your customers to wear one when your employees dont. I thought I would send this out to you before it gets reported to the health board maybe save you some fines.
Behavior of the store manager
Good day, My name is Sorin Taiatu and I am living in Pointe-Claire, Quebec. This morning (July 06, 2020) I visited the store located in Pointe-Claire, 187B Boul Hymus Centre Terrarium. From the store I bought a little School Glue container of 225 ml. The price labeled under the product was $2.00. At the cash register the item was priced at $2.50. The...
Store employee
On the afternoon of May 9th 2020 between 3-4pm at the Dollorama Store on Pinebush road in Cambridge I was walking through one of the isles and could hear two store employees in the next isle complaining that they can't get anything done because it was busy in the store with customers buying things they don't need and kept having to go on cash. One male and...
Read full review of DollaramaCashier and door guy unacceptable behaviour
I went to Dollarama this afternoon and spent over $60 in item purchases. I went to the cashier, who took her time to call me up to the cash register area even though there was a big lineup. When I arrived at the cashier station she began ringing in items S I double checked the screen at which point she became angry that I was double checking her...
Read full review of Dollarama and 1 commentEmployee
April 25th 2020 I was in the dollar store looking for some craft supplies and I went to check out then this employee starts yelling at me social distancing and I was. I was even more then 6 feet apart from the person in front of me then I go to check out and she starts yelling to me about going in the iles the wrong way in a very rude manner. And she...
Read full review of DollaramaI received the most terrible experience at dollarama.
April 17 2020, at 10:36, Reference: [protected] [protected] H Second authentication: 200115 I understand this a serious time, but I received the most terrible experience at Dollarama. As a regular customer of this location, today I had the most horrific and horrible experience, a new employee (female, in her 40's 50's black eye liner) at this location felt...
Read full review of DollaramaNeglect during pandemic
I shop at the Meaford Ontario Dollarama frequently. During this COVID-19 outbreak, the staff at this location have been told by the District Manager that they cannot use hand sanitizer. I find this absolutely disgusting. The staff is working in unsafe conditions with no protection. The district manager needs to provide sanitizer for all of their staff for...
Read full review of DollaramaStaff named ANNIE intentionally knocked my family away
Staff named ANNIE knocked me away by force while I was waiting in line at the cashier. I confronted with her that she just knocked me away by force without an apology. She then said she didn't see me. Hell like she wouldn't see me a full grown man and did not have any feeling to knocked me away by force. My wife heard me and came tell me the same staff...
Read full review of DollaramaCashier
I wanted to pay for my purchases and gave the cashier a $10.00 bill & she told me that she can not accept the $10.00 bill because there was a piece of scotch tape on the bill. I apologized because that was all that I had. She said that she's not allowed to accept a bill with a piece of tape on it & that it did not matter that the bill was in good...
Read full review of Dollaramathermometer
I bought a thermometer for $4. When I needed to use it couple months later, I found out that it didn't function - the difference in the temperature was more than 1°c. And it's a lot, it means it'snot useful at all. And on the top of already not just $1 price (even for this price the item should be functional), dollarama has great policy - no refunds,, no...
dog treats
I bought a pack of Dentalife 24 mini's 193 g was on hooks on back wall said two dollars up the four tiers got to cash charged 4.00 went back to inquire he said oh they forgot to take the tags off and said for bacon strips started to take them off the man had dark hair and glasses if your fault you left them up I'm suppose to receive for free under Tenn dollars it was at 17.52 pm.
Bad Attitude of Assistant Manager
The cashier/assistant store manager was incredibly and unnecessarily rude. My dad forgot his card so we had to come back to finish our transaction. When we went to the front till, the assistant manager just gave me a dirty look, sighed and completely just brushed us off and didn't say anything to us. That was a very poor display of professionalism.
Read full review of Dollaramaservice
Today I tried shopping at the dollarama on Wellington street in Barrie and ended up leaving without my purchases because of being stocked from one isle to the next by a dollarama worker. We knew something was up because they kept asking for security to check the isle I was shopping in. After about five isle of being followed I started to feel very...
Read full review of Dollaramaassistant manager and staff
I've been working at Dollarama since August 2017 and at the beginning it was great. Then about 7 month in the manager Vicki was unpredictable and always on our backs, lying and leaving the store early and changing the time on the computer before the week paid period. Then she left and they gave us Frederick who did the same and would also make us key holder...
Read full review of Dollaramaenquiry
I have received job offer from dollaram..want o confirm job appointment. want to confirm reliability
job salary 75000 cad
please confirm as I have to register for IELTS
examination
Hr Manage Contact Name:Jose Kouri [protected] phone contacted by jose
vat registration number [protected]
fca registration number 559082.
company number B127829
dollaram shopping company
[protected]
G lokesh karegowda
india
cashier
On Jan 22, 2020 at 11:30 I was in line up behind 9 people. I ask cashier to call for back up she said I'm not calling back up you have to wait. There was only one cashier and I am disable with bad leg. She was rude, I told her I will speak to her manager and she said I Don't Care. they always have bad service and this is not the first time. Please infirm them of this poor service.
Read full review of Dollaramastore management
I'm a former emplee of this company I may not be working for this company no more but am still a custermer and when I walk in to the store the management team is rood and don't care about any one safety in the store boxes all over tripping hasarts and the worst part about it is most of the emmplees are roud or refuse to help custermers in the store 20...
Read full review of DollaramaDollarama Reviews 0
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Overview of Dollarama complaint handling
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Dollarama Contacts
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Dollarama phone numbers+1 (888) 755-1006+1 (888) 755-1006Click up if you have successfully reached Dollarama by calling +1 (888) 755-1006 phone number 0 0 users reported that they have successfully reached Dollarama by calling +1 (888) 755-1006 phone number Click down if you have unsuccessfully reached Dollarama by calling +1 (888) 755-1006 phone number 0 0 users reported that they have UNsuccessfully reached Dollarama by calling +1 (888) 755-1006 phone number+1 (514) 737-1006+1 (514) 737-1006Click up if you have successfully reached Dollarama by calling +1 (514) 737-1006 phone number 0 0 users reported that they have successfully reached Dollarama by calling +1 (514) 737-1006 phone number Click down if you have unsuccessfully reached Dollarama by calling +1 (514) 737-1006 phone number 0 0 users reported that they have UNsuccessfully reached Dollarama by calling +1 (514) 737-1006 phone number
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Dollarama emailsclientservice@dollarama.com100%Confidence score: 100%Supportcontactus@dollarama.com90%Confidence score: 90%supportnousjoindre@dollarama.com83%Confidence score: 83%
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Dollarama address5805 Royalmount, Montreal, Alberta, H4P0A1, Canada
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Dollarama social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 15, 2024
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where to go for and employee to make a complain against a manager
You should seek a lawyer for all of this because this is sexual harassment and the store managers harassing you.