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Domino's Pizza
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1.4 13 Reviews 1468 Complaints
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Domino's Pizza Complaints 1468

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S
9:22 am EDT

Domino's Pizza food poisoning

I ordered from your Raritan NJ store. My order number #251 placed at 10:34 pm. I only are the pizza not the wings. I started to feel sick about 2 or 3 am. It's now 9:15 and I vomited / threw up a large portion of that meal. I want my money refunded immediately $42.54 plus what your going to do about it. I'm still feeling sick and I have a heart condition and probably should have even had pizza but it's been awhile. My number is [protected]. Best, Sean

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A
4:37 pm EDT

Domino's Pizza Free pizza after 60 points online app

I only ever order the bacon chicken alfredo pizza with spinach and green peppers.
I even make everyone always order domino's and this specific pizza whenever I am out with friends (and they love it btw)

I was super disappointed to find out my free pizza after saving points on the app does not offer this as my free pizza : (

Not only that it is only 2 toppings, but the alfredo sauce is not and option & I do not eat anything else from the menu besides this option.

Can we change this pleeeeeeease?

Sincerely,

Sad chicken bacon alfredo pizza lover xo
Angell grace

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S
4:16 pm EDT
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I don't normally like to make any complaints cuz I understand everyone has their good days and bad days. But this manager at Domino's Pizza 4561 N. Peck Road, El Monte, CA. 91732 was the rudest manager I ever encountered. I called and ordered 2 large 3 topping pizza at 10:49 am. The lady that answered the phone told me to pick up in 25-30 minute. I arrived...

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C
1:58 pm EDT

Domino's Pizza medium pan pizza

I ordered a medium pan pizza from the dominos on bustleton pike and when I received my order, most of my toppings were stuck to the top of the box it came in. For a fifteen percent tip the delivery person should have known not to pile everything on top of the pizza box. They told me they were too busy to rectify the mistake at the time and to call back later and they would take care of me. This was my lunch that I paid almost $40.00 for, gave the delivery guy a fifteen percent tip and all of my toppings are stuck to the top of the box. I wanted extra sauce with my hot wings and they had me pay for the extra that I asked for but didn't give me what came free with the order. What was the point in even asing if I wanted extra sauce if all I was getting is the $2.25 worth that I paid for. I feel scammed and my family orders from dominos a lot. Not anymore! I know you don't care. Scammers!

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J
6:30 pm EDT
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I was asking about my order at the register in which I placed for pick up and was unable to understand or hear the gentleman speaking to me due to the fact the manager was screaming at his workers (new this because I asked him whom is the manger in which he replied he was and why) now his entire attitude was rude and when mentioned that he should speak on a...

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J
1:25 am EDT
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To whom it may concern, I ordered a small order of one regular medium pepperoni pizza with twists stix on April 12th 2019 from the Domino's store located here in Escondido Ca. I placed my order online around 9:25. After about an 1hr and 45 minutes, I called Domino's to ask about my order and was told that it was gonna be ready in another hour, but that if...

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A
11:48 am EDT
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Domino's Pizza food

I have ordered the choco lava cake vide order number 164 dated 14 April 2019 vide invoice number 67132/19/2453 however the packing paper of choco lava is mixed in the choco lava cake due to this we have not eaten the same.
Pls refund my money immediately or send it again.
This is very disappointing and I never expect from them.
Regards
Mayank jain
M-[protected]

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K
6:50 pm EDT
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On today April 13th, 2019 @ 3:38p.m., domino's store 3102! order # 510790! I ordered pizza online at this location. An hour passed and I called the location to see why my pizza had not been delivered. The lady whom identified herself as Sasha, when I asked whom I was speaking to after I had asked my question. I always checked my tracker when ordering and...

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J
3:23 pm EDT

Domino's Pizza unprofessional behavior

I am complaining about the LOUSY UNETHICAL UNPROFESSIONAL SERVICE from your Store #5078 @ 5452 N.University Drive, Lauderhill, Florida 33313 location.I came real close to jumping over the counter and beating the living [censored] out of this IGNORANT Black Employee.but I valued my freedom and declined...Dominos you should clean house at this location. I already told about a dozen people I know-not to do business there.heres the Order #516971, Server #8852, Date 4/12/19.@3:08 P.M.This Black server has a Bias Racist attitude toward white people and is extremely unprofessional and makes operates your business poorly.I could tell when I called to place an order for a pan pizza, and this is not the first time, its been more than a few times with this same individual.I was always pleasant to him because thats the way I do business with everyone everywhere I shop as I am in business for myself.Except this last time on 4/12/19.This is why I wont tip extra money there when I pay my bill, they are not worthy there.Even the pizza maker a white male had a [censored]head attitude from my observation of the place, but there was no conversation between the pizza maker and myself.I guess you poorly pay these people so thats why there is an attitude problem at this location or this black server is a Bias racist or both.This server #8852has a piss poor attitude and conducts business Very Poorly for your company, He should be on the un-employment line ASAP.Ive had enough now and will use other pizza companies to conduct my business with, sorry it had to come to this Dominos...

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A
12:08 pm EDT

Domino's Pizza deceptive delivery time update of order

Order number 336 was placed on dominos website at 8:25pm using my daughters phone number . By 8:45pm the online status was changed to DELIVERED . Delivery address was 711, Ferns Paradise, Doddanekkundi, Bangalore. Because the order said delivered, we called the store back. The store that took the order was Dominos, Marathhalli branch. The manager said there was a system glitch and hence it was wrongly marked as delivered. I believe that this was done to falsify delivery time and beat the 30 minute clock.

We called again and the branch manager very rudely placed the blame on us saying we chose the wrong branch of domino's. The system does not allow us to choose the branch. The horrible manager did not want to listen to reason and kept blaming us for choosing the wrong branch. The pizza was finally delivered at 9;25pm, one hour later. The manager finally hung up and said if we were not interested he will cancel the order.. this was 45 minutes after the order was placed and paid for by paytm.

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W
12:09 am EDT
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Domino's Pizza poor customer service

My complain is that I thought I was ordering pizzas to get there to pick it up and now only wasn't no pizzas, my name, my phone number neither was the order in the computer. So I made a blank trip for nothing after being on the phone with her for about 12 to 14 minutes repeating my name, my phone number and also my card number..she keep saying hold on ...I told her that I have place orders before with Dominoes and I paid when I got there to pick up and she finally said that I could do that..Please make sure that this doesn't happen to many times you're going to lose customers

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S
1:40 am EDT

Domino's Pizza order service

The crew at the front desk is not alert to what Im saying until I need to repeat it over and over again. Her name is Nur Atirah. I think she dont know how to take orders in a proper way because she kept asking the crew at the kitchen about the code and others. She didnt welcomed us or even smile while taking orders. She also made us wait before taking orders and without saying sorry or whatever, she just let us order. Next, I realised that the pizza maker is not wearing any gloves during making the pizza. I think hygiene is very important in every restaurant. I really hope that Domino's take actions and be more alert with the crews behaviour for a better future.

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B
9:58 pm EDT

Domino's Pizza money not refunded twice after placing order on two different occasions

I, Brandy Taylor placed an order in San Antonio Texas approximately a month ago, after calling back to check why the order had not been delivered a manager informed me that the order was placed at the wrong store so no delivery could be made. But the order was already payed by credit card. Why would they complete the order before verifying the delivery? The same incident happened to me March 29th in South Padre with a different dominos Both time the manger assured me that my money would be discounted, the money was never refunded back to my account on either incidents. my number is [protected]

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Update by Bstaylor
Apr 07, 2019 10:35 pm EDT

disregard first post

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G
11:55 am EDT
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Store 3151. I place the order for the 7.99 special, warned up front as to what i wanted and at the promotion price :large with three ingredients. When order was ready and i tendered my credit card for payment, a middle-aged woman intended to charge me 18.00 and change. I objected and she and others at the place tried to blame me. They said i had to warn...

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E
7:56 pm EDT

Domino's Pizza incorrect order

I ordered a build a pizza for delivery, not only was it late arriving, but it was nothing that i ordered. I would appreciate if my card would be reimbursed for this awful experience. I am very disappointed.

My order number was Order #: 760773
Date: 04/06/2019 5:40PM

Name on Order: Elmer Rogers
Delivery Address: 7810 CHINON CIR, HOUSTON, TX 77071-3723
Callback Phone #: [protected] x71300
Your Domino's Store (6634): 10766 S Gessner Dr Houston TX 77071 | 713-270-7752
Delivery Time: Approximately 28-38 minutes

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Update by Elmer Donalson Rogers
Apr 06, 2019 7:57 pm EDT

I have no update

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B
8:27 pm EDT

Domino's Pizza dominos pizza employee leaving my gate wide open

Around 5:30 on April 3, 2019, I had my 2 pizzas delivered. The pizzas were great, but its the employee that I had an issue with. When he left, he left the gate wide open. I have little kids, small dogs, and a kitten. He saw all of them, and he still decided to not even try to close the gate. If I hadn't checked the gate when I put my dogs out, they would have ran off. The fact that they didn't get out didn't matter: the point is, if I hadn't been responsible enough to check the gate before my dogs went out, they could have been dead right now. Thanks, Dominos, your customer service is AMAZING. I'm going to take my business elsewhere.

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D
10:07 pm EDT
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I went to pick up my order at 2265 marcel-laurin boul saint-laurent qc h4r1k4 and the cashier told me that it will be ready in about 5 min as they have a lot of orders. The app said my order was ready but I waited patient for like 10min. I am a regular customer and I know that something was off since a pizza is normally ready within 15min. I asked the...

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H
10:14 am EDT
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Domino's Pizza pizza

I participated in the pies for points program and was so exited once I got the 60 points. I ordered a spinach and mushroom pizza from East liberty pgh Pa location located om Sheridan St zip code 15206. It was the worst pizza I ever had and I feel so cheated. The pizza had very little cheese and it was very overdone. I was going to return it but I was so hungry and it was getting so late I just took it home and tried to doctor it up, but my efforts were in vain and I just threw it away.

I was so excited for this pizza and was so disappointed, and I very rarely eat from Dominos. I usually eat at a local pizza eatery and was hoping to add dominos to the list of favorites, but it was so bad I could never spend my money on another pizza.

I was wondering would you be able to credit my account the original 60 points so I can try another pizza from another Dominos location, in hopes that I just got a bad location and this is not what all Dominos pizza are like.

My order information is :
Customer Information
Name on Order: [removed]
Callback Phone #: [removed]
Your Domino's Store (4710): 119 N. Sheridan Ave. Pittsburgh PA 15206 | 412-361-4747
Carryout Time: Approximately 10-20 minutes
Order Details
Order #: 1121340
Date: 03/16/2019 5:44PM

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Update by Hamptongrad442
Mar 19, 2019 12:42 pm EDT

its womens history month not Sydney portier At least have enough respect to look up how you spell his name I got in touch with domino and they are giving me another pizza so this is about to be deleted enjoy while its still up

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R
8:46 pm EDT

Domino's Pizza worst pizza ever!!

We have been ordering Domino's Pizza, Okeechobee for well over 10 years. We may have had a pizza or two that wasn't exactly perfect, but, the pizza we ordered and picked up today was awful! We ordered a large, original crust with mushroom, pepperoni and onion for pick-up. March 13, 2019 at 5:50 pm. Order #878682. The crust was hard the pepperoni was like cardboard not enough cheese or crust, It was cut in odd sizes some big some small. We order pizza from Domino's pizza at least a few times a month, but it will be awhile before we order again. Also, I have a real problem when I go to pick up my pizza, I can see the pizza's being made and none of the associates wear gloves when they are handling the toppings. Isn't that a health issue?

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T
4:23 pm EDT

Domino's Pizza food and delivery driver

On 03/03/2019 at 11:28 am I placed an order for delivery. Once my order finally arrived the driver could not have been any more rude than he was. He called and argued with me about my address, and when he got to my door, he banged on the door so hard I thought it was a robber trying to get in. I am a loyal customer and I do not appreciate the way I was treated by this driver. By the way the food was cold too! I would like the next order to be free and I do not want the driver coming to my house again!

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About Domino's Pizza

Screenshot Domino's Pizza
Domino's Pizza is a well-known American pizza restaurant chain that was founded in 1960. The company has grown to become one of the largest pizza chains in the world, with over 17,000 locations in more than 90 countries. Domino's Pizza is known for its delicious pizza, fast delivery, and innovative technology.

The company's menu features a wide variety of pizzas, including classic favorites like pepperoni and cheese, as well as unique specialty pizzas like the Philly Cheese Steak and the Wisconsin 6 Cheese. In addition to pizza, Domino's also offers a variety of sides, desserts, and drinks.

One of the things that sets Domino's Pizza apart from other pizza chains is its commitment to technology. The company has developed a number of innovative tools and platforms to make ordering pizza as easy and convenient as possible. For example, customers can order pizza through the Domino's website or mobile app, and track their order in real-time using the company's GPS tracking system.

Domino's Pizza also offers a number of unique delivery options, including its famous "30 minutes or less" guarantee. If a customer's pizza is not delivered within 30 minutes of placing the order, they receive a free pizza voucher for their next order.

Overall, Domino's Pizza is a popular and well-respected pizza chain that has built a loyal following of customers around the world. With its delicious pizza, fast delivery, and innovative technology, it's easy to see why so many people choose Domino's for their pizza needs.
How to file a complaint about Domino's Pizza?

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3. Writing the Title:
- Summarize the main issue with Domino's Pizza in the 'Complaint Title'.

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5. Attaching Supporting Documents:
- Attach any relevant supporting documents (avoid sensitive personal data).

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Overview of Domino's Pizza complaint handling

Domino's Pizza reviews first appeared on Complaints Board on Oct 4, 2006. The latest review Store not honoring ad was posted on Aug 16, 2024. The latest complaint horrible supervisor was resolved on May 22, 2018. Domino's Pizza has an average consumer rating of 1 stars from 1481 reviews. Domino's Pizza has resolved 132 complaints.
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  1. Domino's Pizza Contacts

  2. Domino's Pizza phone numbers
    1300 888 333
    1300 888 333
    Click up if you have successfully reached Domino's Pizza by calling 1300 888 333 phone number 37 37 users reported that they have successfully reached Domino's Pizza by calling 1300 888 333 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number 141 141 users reported that they have UNsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number
    +1 (800) 366-4667
    +1 (800) 366-4667
    Click up if you have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 3 3 users reported that they have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 7 7 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number
    +1 (734) 930-3546
    +1 (734) 930-3546
    Click up if you have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 0 0 users reported that they have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number
    Retail Sales
    +1 (216) 832-8789
    +1 (216) 832-8789
    Click up if you have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number
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  3. Domino's Pizza emails
  4. Domino's Pizza address
    2107 Macarthur Dr, Orange, Indiana, 77630, United States
  5. Domino's Pizza social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
  7. View all Domino's Pizza contacts
Domino's Pizza Category
Domino's Pizza is ranked 2 among 60 companies in the Fast Food Chains category

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