eBay
Reviews and Complaints

ebay is killintg a lot of jobs and has gone crazy with the new DSR system. It is clearly unfair. I had zero negative feed back and Zero Neutral feedback and over 100, 000 positive feed back. Still my account has been perminatly suspended.

My last email to ebay:

I have taken quite some time to review my account suspension. I believe that my suspension is in error for the following reasons. 1- My 12 month DSR is in the green (in good standing) for all aspects except for the shipping time category were we are at 4.38 2- My 3 month DSR is good in all aspects except for shipping time it at 4.39 3- In 2009 I was a gold power seller going towards platinum as we were in the process of adding new inventory and a (TOP rated seller). We can get back to that level. 4- We had some shipping speed problems that caused lots of undeceived item cases. Almost all items are now received except a few that we can reship and we know how to avoid this in the future. 5- We had our account restricted and were unable to sell on EBay since March. We were waiting for our DSR shipping time to get back up and were resolving shipping issues. Our DSR was improving as you can see we did not generate any new 1s and 2s in the last 30 days DRR rating. On May 10th our account was blocked even if improvements did occur. 6- All the negative feedbacks we received 10 in total out of more that 3500 positives are in a 60 day period indicating that we were great sellers before and can be great sellers again. We have the ability to do it. 7- Since we started selling on EBay we generated more than a million $ in sales in total. We are restructuring our shipping department and understand what caused our low shipping time DSR. It will not happen again. We want to continue to resolve remaining issues and start selling on EBay again. Please do not let our shipping time problems kill our EBay account

SUE EM BILL ! It's the only thing that will get their attention.

This is a buyers market. If you are a seller ebay takes 12% of your sales and they charge you to list all your items. Also after they take all that money when a buyer pays via paypal (which ebay owns) they take another 3% of the total. (not the amount minus what they deducted, the full total). Only buyers can leave negative feedback. So if a buyer never pays etc you can't even leave neg or neutral feedback. So very unfair that they can leave neg for you and you can't even leave neutral for them. How can you warn others about them?

I am a regular seller on ebay, recently they have suspended my account after listing several items the first time they were removed by ebay claiming trademark infringement. After a long and painful process of getting my item approved I re-listed the item and received an email from the Ebay's CEO stating that from now on sellers will be given a few days notice to fix any problems that may occur with a listing. As of today my entire account is suspended and all the work of getting my items approved were for nothing because I am suspended for the same reason. The item in question is a Real Gucci Purse I purchased from Ebay. So it was acceptable to sell it once but not again apparently. All of the other listings that were removed from ebay did not violate any policies but were removed anyway. close to $1000.00 in listings total.

I would like ebay to live up to its word and have a customer service department that can resolve issues not just read back whats on their computer screen. I would also like all of my listings put back with a disclaimer from ebay stating it was their fault for the removal of my listings and not me. Its hard enough as it is to make a good reputation for yourself as a seller to have Ebay itself tarnish my rep when I am not at fault.

I want to warn potential buyers of Movado watches, they are being scammed on ebay auction. They are just selling the fake watches. I paid a huge amount for a good healthy watch which was supposes to receive by me but in fact I received something else. We members are getting stolen from ignorant and unscupolpos sellers on ebay. I am already felt sick by seeing people bid good money on obvious fakes and otherwise suspicious auctions. I bid on Movado watch, my favorite, and felt great whole day I bid on this item. When I received, it was in really bad condtion. Its jewel has come out and one hand was bad screwed and do not agree to move on. Oh!..ebay said that their responsibility gets over once the item is shipped and so they cant help me in anyway. This is purely a scam scam scam! I hate to say that I waste my money on garbage.

i bought a set of victoria secret pajama for US$48.48 (include shipping to indonesia) from ebay seller (ID: brensco) on august 13, 2012
i have paid it via paypal, and i unfortunately haven't received the item until now
it's been more than 2 months and i found out that ebay only covers a purchase less than 45 days :(
i tried to contact the seller on Sept 8, 2012 and they said that the postal service (USPS) informed them that i should allow AT LEAST 8 weeks for delivery of a package to certain foreign countries due to increased security measures
so i decided not to worry and give them more weeks to wait for it
weeks passed i never got the item i bought, so i sent them another email on October 11, 2012
i got a reply telling me that they're on vacation and should be back on october 15, 2012
however, they never reply my email since then
i know that i should report for a dispute before 45 days
but in my defense, i've tried to contact the seller before then (like ebay suggested)
and the seller seemed to be sure it would be delivered,
they also provide a delivery service with tracking number (which i found out now was not helping at all)
so i've never guessed i would be scammed
i tried to contact both ebay & paypal about this issue minutes ago for a solution
i have all the correspondences on my inbox in case they need proves

I've been using ebay since 2001 and while being a buyer is great, especially when you're looking to score something cool for a cheap price. Unless you're looking for a really hard to find item, say something from your childhood. Then I would recommend sites like Amazon, GoHastings, etc. instead. As a seller on the other hand, let's just say that I have a few horror story's that I could tell you. One instance, while I was studying Graphic Design I opened up an ebay store and sold custom made t-shirts and hoodys. The primary color was Black, but I gave customers the option to pick from various colors. Well one day I had an order for one of my hoody's. So I made it. Packaged it. Mailed it and informed the customer it was on it's way and thanked them ever so much for their business. Only to get a very nasty and rude email a few days later saying they did not receive what they ordered. Apparently when they placed their order they requested the hoody in White. Yet when I brought up the invoice and even showed it to them, there was no mention anywhere that they wanted it in White and not the primary Black. After making numerous attempts to satisfy the customer. They were rude, insulted me, and filed a dispute against me over the whole ordeal. When I offered to replace them item with the White hoody, when all they had to do was send the "wrong" hoody back. Which they down right refused to do. Ebay and Paypal then shut down my store, and gave the customer a refund without even investigating(which they're supposed to do/even says so in their damn policy). I then presented Ebay and PayPal proof of the invoice from the customers order, that it in fact did not state anything about a "white hoody" they did nothing! It wasn't until I threatened them with legal action that they retracted the dispute, found in my favor and allowed me to once again do business. And that was just one instance. Many times I have had paypal with hold funds from me, because someone said they didn't get what they paid for. Only to have me fight with them(Paypal and Ebay), showing proof time and time again. Then they refund me the money they illegally with held, and find in my favor. Ebay is a rip off. They charge you 3x to use their services. They charge you to sell stuff(list items), they charge you when you sell an item, and since they own Paypal they charge you a third time to use that service. It's a monopoly and they will violate their own Terms & Service Agreement that you are sworn to uphold time and time again. If I had the money I would put Ebay out of business with competition. After all, why should Ebay make money off of something you bought with your own hard earned money? In the end F**K EBAY! 'Nuff said!

I used EBAY>COM web site to list an IPAD. I received emails from Ebay for listing, selling, invoicing, then payment received. The money never arrived in my paypal account. I called and was told if emails sent to my email account were not also in my Ebay messages list, they were spoofs. NONE of the messages were in my messages list. All were spoofs. therefore, Ebay has a totally compromised web site. One of the people I spoke to said spammers do that and Ebay can't do anything about it. So, because Ebay can't manage security on their website, I'm out $480. Thank you Ebay for the expensive lesson. This lady living on soc. Sec will not be trusting Ebay again

I am very unhappy with the high fees and MORE importantly NO SELLER SUPPORT EBAY! The micro-managing on the part of Ebay staff is ridiculous and the seller no longer has any kind of voice but the expectations are constantly raised on the sellers.
Have I been screwed by Ebay? Nope. No horrible experiences to relate. No hidden agenda. Just wishing the old Ebay (pre-2008) I knew would surface from the rubble.

I do NOT recommend selling to potential new sellers on Ebay. I cannot imagine starting as a seller in their horrible environment as I've been "almost" screwed by buyers by not realizing that Ebay did not have my best interests and had certain DEFAULT settings in my account set so that I could be screwed (and this is after having the same acct with them for over 10 years!) Run, do not walk away from Ebay.

I bought a jacket on ebay described as "brand new" but when I received it, it was old and worn, stained, and had deep scratches in the leather, it was ruined beyond repair and obviously not as the listing described. I had to open a claim with ebay to return it, and I received an email from ebay stating IN WRITING that all I had to do was return the item with a tracking number by a specific date and they would issue my refund within 48 hours of delivery to the seller. I returned the item with tracking confirmation well before the date, and have proof it was delivered. Never received a refund from ebay. I have called them numerous times, and now they are saying that I was supposed to get signature confirmation (even though they told me in writing all I needed was a tracking number) and since they dont have a signature they won't refund my money. I am out the $300 I paid, AND the jacket, so the dishonest seller gets my money and their product! Even though ebay advertises "Buyer Protection" guaranteed, they do not live up to that!

Ebay assist buyers in cheating sellers. This is my personal experience with selling on ebay. First one buyer bought my Sopranos $200 set for $80 and then requested a refund which ebay gave them and when I received the returned item it was a counterfeit copy and ebay customer service told me they couldnt do anything about it. Ebay also returned money to a buyer that complained that it smeeled like smoke and the buyer never returned the item. As well as buying off of ebay and never receiving the item. They also restricted my account and for the last two monthes I have been complaining ang they can't even figure out problems in their own system. I wish their was another site to sell on because I've lost more money then i've made.

I've been selling items on Ebay for well over a decade now. They have done a couple of good things over the time like getting commercial shipping rates, as well as no listing fees, even for 30-day buy-it-nows. However the final value fee (which now includes shipping!) and Paypal fees really eat into your potential profits. But, as if things aren't already bad, Ebay takes ANOTHER STEP DOWNWARD--ALLOWING ADS WITHING LISTING PAGES! You've read it right--I'm looking at a listing for a Game Boy Advance game and there's a GEICO ad, on one line, INSIDE THE LISTING! Aren't they already getting enough from their sky-high fees? I really wished that someone, ANYONE, could provide an alternative to Ebay. Seriously, every year, they just keep sucking more than the few good bones they throw in. Ugh!

Today we got an email response to a complaint we sent to Ebay's customer service. We told them we'd been asked to contact a certain department, but were disconnected via the Ebay agent (Chat) and couldn't find out how to contact that department. Subsequently, Ebay removed the chat feature from our Ebay Help pages. So we could only send them an email.

Not only did Ebay NOT help us with the issue, they mistakenly sent us (the buyers) the email intended for the seller. The email reassures the seller that Ebay has removed the buyer's comments to preserve the seller's positive ratings. However you feel about the Ebay buyers/sellers relationship, you ought to recognize that censoring negative reviews (that can be verified as accurate) is an obvious INvalidation of a review system. Besides having an anemic and untrustworthy review system, Ebay employs customer service agents who, at least some, won't respond to repeated attempts for help, purposely limit how you can contact them (removing the chat function & requiring you to email them and HOPE you get a reply), and may send an email reply TO THE WRONG PARTY/EMAIL ADDRESS.

Our family is done shopping on Ebay.

I've been a member of Ebay since 1999. A few months ago I sold a Autograph card on ebay. customer sends me message through EBAY saying he no longer wants the card. I ok'ed it. Later that week he gives me a negative feedback. Why, I still dont know. Now I have over 1100 positive feedbacks under 10 negatives. My seller performance has not moved in months and I'm limited to want I can sell on Ebay (14 items a month lol )for these months. OK he has -1 feedbacks and I have 1100 feedback and EBAY still took his side unbelievable. This is how they treat customers of over 10 years like I'm on punishment. Thanks for the Loyalty.

I cant believe it i search the web waste all day looking for a birthday presant for my son every time i find a jacket i like it puts me through to this is frustrating and out of order why should they use so many sites and i cant even register i tried befor they wanted me to have pay pal they toke two payments and i still wasnt registered then when i try again it says my information is incorrect i hate ebay ruined my day

I've been selling on ebay for years and this month I got hit with $12.25 in extra "fees" from the company. I called the customer service, yes I actually got through, and the ### on the phone would not listen to me. He just kept repeating some pre-written sentence that had nothing to do with what I was saying. I ALWAYS make sure not to sign up for the extra options and insertion fees. But the hit me with 2 months worth of bogus fees out of no where. I make sure at the very end before I post anything that it says "$.00" in fees. I guess ebay isn't happy enough with the 10% commission that they have to add in fake fees after you sell something. I am closing my account and NEVER using Ebay again.

I had the same experience, it seems EBAY transfers you to a call center in the Philippines where you are greeted by robotic customer service reps that constantly repeat what they had to say without listening to what I was stating. 50 minutes to resolve what could have been resolved in 5 minutes had the rep listened to what was being asked instead of being argumentative and repetitive in what she was saying. They are worse than the nastiest bill collectors and they have already been paid. The worst customer service experience I have ever gone through. Bring those jobs back to the U.S. where customer service is held at a higher standard!

Removal of items (large household furniture) from listing without prior notice - due to mis-interpretation of wording used to notify buyers that items were advertised elsewhere and if no bids were placed. Than I would remove that item from sale due to receiving an acceptable offer from a buyer through the other advertisements. An unprofessional approach to dealing with clients. This has caused considerable stress and increased costs in disposing of the items concerned, as they will now have to be transported and placed in storage. This will make selling them in the future much more difficult in trying to show potential clients items in storage.
Technology is great, but you still need to talk to another person to explain your situation and to come to a satisfactory resolution for all concerned. CUSTOMER SERVICE is paramount to maintaining repeat business. The www has an enormous client base, however if you continue to "piss" them all off - soon you will have no clients.

never even consider buying the last item somebody on ebay has to sell----cause that's when they'll rip you off, cause they have nothing to lose in getting bad marks from ebay.

i bought something from one seller with a 90 some percent good rating----this seller's rating now down to 50 something, all because the seller ran out of stuff to sell and decided, seemingly, to keep the money for the last items.

i didn't learn from this mistake; i bought something from somebody on ebay about 50 miles from me...no response yet; see if i get ripped off, since this is the last item this seller has for sale, and has been on ebay for sale for awhile.

and walmart visa and mastercard gift cards don't give refunds----don't let them or ebay/verizon con you otherwise.

Over the years I have purchased thousands of dollars worth of merchandise from eBay sellers. It goes without saying that there will be, at the very least a few of them that will get a negative for normal reasons. Such as forgetting to ship an item paid for immediately or never shipping it, selling me a used and worn item described as New In Box, or just flat out not answering the phone or email regarding my purchase.

The problem is……eBay hires buyers to purchase merchandise listed on eBay for the sole purpose of doling out retribution.

I received a negative from one of eBay’s behind the scenes buyers. eBay thinks they are God-like and feels free to punish whomever they decide needs to be taught a lesson. Anyway this buyer left me a negative before he got home to open the package so I contacted the idiot (get a real job) via the Feedback Withdraw Form but he refused a full refund and said I deserved a negative. He lied about the product which was brand new and perfect and he had not yet received the package so how could there be something wrong with an item he did not have yet?
I called eBay to try and resolve this because I was sick of the canned responses from their contact site. “We sorry can’t help.” or “What do you mean we don’t understand.” I left feedback for him warning all others of his lie. Well the eBay officials removed my feedback from his forum. Protecting their own might need to use him again. I have turned this incident over to an attorney that specializes in eBay lawsuits with all the correspondence, item tracking number receipt dates, his name, email, address, etc. Will sell on Craig’s List from now on.

L had over 20 (twenty) ads running on ebay with over 40 photos. When their time limit expired (30 days), l ran them a second time using the exact same photos. Nothing changed. L suddenly received an email from ebay stating that all my photos are "not the right size" and l must change all of them or my ads will not run again. Suddenly all of these 40 plus photos are not the "right size" after running for an extended period on their site? Lt would take me several hours to alter all the photos in all my ads. Are they complete idiots on ebay? They refused to run my ads again and after numerous calls and emails to them, they never contacted me to discuss this ridiculous situation. Ebay should be thankful for their sellers and not treat them like fools! Leaving ebay is no hardship for me. The truth is 98 percent of my sales comes from amazon and only 2 percent comes from ebay. Needless to say, spending hours altering my photos for ebay would be a complete waste of my time and energy. Lf they had any common sense they would try to keep their sellers and not drive them away.

Ever try to alert ebay of a shady seller or poor practice? Good Luck. I usually call on phone to be able to fully explain details in case they try to throw you some off the wall questions that would cause a great deal of back and forth emails... Once you make contact, you normally get some quick talking curry eater that could care less. They allow some sellers to hide or not disclose hidden fees. Car dealers in general. If any seller has a fee on top of a sale price - it should be spelled out - no surprises. But ebay allows car dealers free reign on such practices. Also if you have a general merchandise seller who advertises items that are bought on Buy It Now, then never delivered, then later refunded, ebay doesn't seem to mind either. Its a scam of using your money for a couple of weeks or so. At no interest... For sure, the quality and oversight are degrading daily, and they are becoming the new Craigslist of the World...

There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

Also advice about how EBAY really works and how PayPal really works. The inside scoop.

Beautiful forum. I was made a moderator of the forum and I love it!

http://www.modeeworld.com/forums

I, USE TO BUY ON EBAY BUT EVER SINCE I GOT ROBBED NOT SO LONG AGO I GAVE UP BUYING ON EBAY, I THINK EBAY DOES NOT CARE FOR THERE CUSTUMERS THEY ALLOW THERE SELLERS TO ROBB US.

They suspended me cuz someone allegedly hacked me and tried to look at or buy porn..huh?
Can't prove it wasn't me. And so what? I checked thee adult box when i signed up.

Plus i had a seller sell me an old-rotten- dog had lived on sweater , was supposed to be new or like new.

It stunk and was old and full of animal hair, i wrote the woman, so she bad mouthed me in feedback, calling me names and a liar and kept track of all my activities and kept saying rotten things about me to others... she was lying but tho i could prove it, ebay just kept allowing it and refused to remove her salanderous comments.

Hummm, that's funny..I came across this complain after googling "willbanks101@yahoo.com" because I am selling a vehicle and I received an email from this person but they have an IP in China which I found to be suspicious which is another reason I wanted to see about this person. I also found another person selling a trailer that had been approached by same email/person. Now that I see it is not "Will Banks" but this Paula Willbanks at 101 E. Cardinal St..the email makes sense now. I am glad I saw this post and while I am sorry you had to suffer the wrath of this Paula, please know that your complain has kept me and who knows how many others from doing business with this thief!
Thank you Renee!

I would like to say the whole ebay thing. The company seems like it was designed by a bunch of pissed off divorced women. You cant just innocently shop around.
From Sandi Bliguin

This lady should be ashamed of herself. She lied. Paypal made an error and reversed payment three weeks later, and they later corrected this. In the meantime the shams were shipped back to her, which I still have the postal return tracking receipt. Instead of working to help figure out what happened, she immediately began threatening to sue so they were sent directly back to her. I have never bounced a check, and she should be completely ashamed of herself for posting this trash. The tacky part is that the shams were received back by her before the date she posted this nonsense.

Could you post her ebay id so I can block her! lol Thanks :)

This is a horrible thing that has happened but how is Ebay responsible for a thief. I hope you do take her to small claims and I know you will win.

I have used Ebay since 1996 without much difficulty, that is 2010. I had a number of old antique computer game systems to sell. Most of the sales went as I expected but with one. Some guy in Miami purchased a drive that was working perfectly when I sent it to him. After receiving it, he claims it is not working and filed a complaint with Ebay. Ebay refused to here my side and advised me to settle with the buyer. I lost money and the guy got a working antique drive for practically nothing. In another case, I send an item to an individual in Australia. He claimed that he did not receive the item. An investigation found that the USPS had delivered the item and that the individual signed for the item at the Australian Post Office. PayPal validated this information and, of course found in my favor. Then the individual leaves me negative feedback, still saying that he did not receive the item. Ebay refused to remove the feedback, even though they knew their company owned PayPal found in my favor.

Ebay is an evil corporation plus 10. It does offer buyer protections but nothing for sellers. If people stopped selling on Ebay, how long would they last. That, and their rediculously high fees along with being forced to use the PayPal payment system ends up costing more to sell an item than the trouble it is to list it. Ebay SUCKS!

Boocoo.com Boocoo.com new auction site ebays competition in the near future. Join now its the best.

I don't think ebay deserves our business or that we should have to beg and plead for them to let us back on. There is a new auction site BOOCOO.COM that suppose to be Ebays competition in the near future. They are easy to sign up with and don't all those personal questions and its just like ebay. Don't let ebay take your happiness. Move on to something better and SPREAD THE WORD. Tell everybody. Thats the only way it will take off. Go to other forums with other suspended ebayers and tell them about BOOCOO.COM It may be a little slow now but list things on there people will want and TELL PEOPLE ABOUT IT! This is just the beginning people lets work together!

There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

Also advice about how EBAY really works and how PayPal really works. The inside scoop.

Beautiful forum. I was made a moderator of the forum and I love it!

This may be too late to help this guy as this was posted a year and a half ago but I suggest suing Ebay. They damaged his business. he had 100 percent feedback rating which clearly shows they were in good standing with their customers. eBay is very quick to cut off sellers without warning. and what happened to this guy happens everyday to many, many others. eBay flagrantly does whatever it feels like, they have rules against the stupidest of things. I use to have many items for sale that had very similar descriptions. I used the same description for all and it in was a single word used to describe how I examined each item for flaws. This upset a buyer who used that same word in his alerts for items totally unrelated and he wrote me demanding I stop using that word. Ummm, ever hear of the first amendment? Who is he to demand, that I stop using a word that is not profane and does apply to what I was selling even if it wasnt an item he was interested in. Ebay suspended me anyhow. I took them to court in MY hometown. Yes, I know they claim that any disputes must be settled in their area of California. BULL! You can sue anybody anywhere you like. If you live in New York and eBay damaged your business you CAN sue them in New York and they will need to pay an attorney licensed in New York to come to court and defend them. That costs them even more as they must pay another attorney not their own. They can of course get to court and rattle their sabre and say "see our user agreement says all case must be settled in California" Which a judge may or may not agree with, usually the latter. Judges dont like attorneys telling them have no jurisdiction. My defense to their claim was that MY business was in New York and this is where I was damaged. The judge agreed and I went on to win my case. ( In David vs. Goliath, David usually always wins! ) If enough people make eBay pay then it will become too costly for eBay to continue to screw sellers without justification. Put the pressure on. Sue the bast... !

eBay suspended me months back. After several months of contacting them and trying to appeal, they sent me a message that my appeal was denied and the suspension is indefinite.

I have a family to support and this made half of the income. Not only does eBay not care about the sellers anymore, they purposely promote fraud for buyers as well. Absolute disgust.

This is why many people who have been kicked off are going stealth I myself have contacted Auction Essistance to help me get back on and make back the income that eBay purposely took away. Do not let eBay win or destroy your family.

I had the same thing happen to me. However, I hadn't used the account for some time, but received an e-mail stating that someone had tried to sign on to my account. I didn't click into the link on the e-mail because I wasn't sure if it was a phishing e-mail. I went to E-Bay directly and found that I couldn't get into my account. Being that I had not used the account, I asked that they close my account because I had been the victim of identity fraud and had found that my paypal account was also in jeopardy. I canceled that as well. I still receive e-mails from e-bay and from e-bay shoppers stating that they have purchased and paid for items from me that I have not sent. Unfortunately, I have not had anything on e-bay and ebay won't release information about who is using my account and what payment process they are going through to obtain the money's that people are apparently sending to me, that I have no knowledge of. E bay had sent me an e-mail after I had asked that they cancel my account and told me that they had to leave it active for 30 days. After 30 days, they told me the account was closed, but apparently they did not close the account. Having same problems with paypal and once you close an account with either of these companies, it appears you cannot open another with a different e-mail address (unless of course you are a thief). It's a very sad situation and world that we live in. But it appears if the people that originate these scams put as much time into actually making an honest living, they'd be wealthy and there would be a whole lot less fraud going on.

As much as it pains me to say this, the fact you lost 8000 pounds isnt ebay's fault. eBay sends messages all the time about this scam. A red flag should have gone up when you got an e mail after you hadnt provided the seller with your email address. A second red flag should have gone up when the email said the sale was thru ebay safe harbor. Safe harbor has nothing to do with making transactions. eBay suggests when getting these 'second chance" offers ALWAYS verify that the second chance off is shown in your my ebay page under items not won AND look for an ebay message that starts with your name. You didnt do this and that is why your out 8000 pounds. This problem is so big that eBay needs to do something about it. They have a responsibility to do something about it. messages about the scams arent enough. They need to have each and every buyer acknowledge that they understand second chance offers can ONLY be made on the MY eBay page. and it should be very obvious on the My eBay page, not hidden in the "items not Won" page. Have a Second Chance category with an alert.

I am planning to launch a class action against Half.com and it's unethical practices. Any seller who has their money stuck with them, please email me back. My email address is: raman6@gmail.com. I sued eBay and recovered my money which Half.com had withheld without any reason. Since they restrict all legal action to the county of Santa Clara, CA it is a problem for many outsiders. I stay in Santa Clara county and can take them to court and ensure they change their practices. Look forward to hearing from you all.

Half.com allows sellers to send the wrong books and then expects you to pay for the return shipping before a refund can be given (not including the cost of shipping). There is no customer service to respond to either and what little there is will take you months to hear from. I eventually filed a charge back and I will never use this company again or Ebay. Take your money and go to Amazon.com if you want to save on used books. Or better yet pay the bookstore price, it is worth it when you don't have to deal with scams and money loss.

As an x seller on half.com I can tell you they are a back room company.
I sold a new book on half .com and shipped it in shrink wrap and in a box 2 days prior to the half.com shipping deadline. The book arrived to the buyer in 3 days using media mail. (quick) The buyer decided he didn't want the book and contacted me about a return. He bought one locally. I emailed him and said unless the book was damaged we don't accept returns. The buyer then contacted half.com and told the the book was damaged. Half.com without contacting me issued him a credit from my account and he was to return the book to me. The book that was returned was not the one i shipped to him and the enclosed CD was open. Half .com will not return any calls and only state they make final decisions.
It is not worth it to deal with Half.com

I agree with you. They done the same to me. I sold nearly $15k of inventory and now my accounts are locked and I dont know if I will get my money either. This is ridiculous, as they close the account right before the pay period, insuring that you sell as much as possible before they suspend your account and block your funds. This is really ridiculous. They keep your money without paying interest and guess what? Thats right, no customer support at ALL! No phone number, no live chat support only some slow email service at half.com. This is unethical and immoral and should be against the law. Those people need to get right with God or they will end up in hell. I mean work with people as we are confused and they have our money. Anyway visit www.needgod.com its a good test to see if your good enough to go to heaven.

Buying or selling, it is no different. I sold over 300 dollars worth of textbooks on it and all books have shipped out. Now half.com suspended my account for no reason whatsoever, and that is 300 dollars I am going to lose. They just want to keep the money for themselves! I just graduated from college and I am just trying to get at least some money back from the books so I can start paying off student loans, but nope! Half.com takes it, their motto should be 'we take 100% commission from your sales'. Not dealing with them ever again!

Before I can log on to my Ebay account Half.com is asking for my Credit card details. has anyone had the same problem

Half.com sucks. I placed three orders on half.com for college textbooks. I ordered two of them on Apr 25. One issued a refund saying the book was no longer available (2 weeks after I placed the order and only after I contacted the buyer) and the other sent me an e-mail saying that the book sold MONTHS ago and that she didn't know why half.com had it listed to sell OR listed as shipped. ALL the textbooks were listed as shipped and all DEDUCTED MONEY from my debit card. WHY is this? I am so upset. My classes start tomorrow. I will NEVER order from half.com again. This has been a complete waste of my time and money.

The Address of Ebay India is Ebay 202 Phoenix house, Phoenix mills compound, Lower Parel, Mumbai 400013. I lodged FIR against CEO Avnish Bajaj and he was arrested. He paid me 10 lakhs to withdraw case. I filed another case in consumer court Mumbai and won 1.2 crore.

If ebay cheats you file FIR against CEO and lodge complain in consumer court. You will win 1.3 crore.

STOP USING EBAY !THEY ARE REAL SCAMMERS AND DO NOT RESPOND TO ANY QUERIES AS PER POLICY.BEWARE !IF YOU PAY BY PAISA PAY, YOU ARE IN MORE TROUBLE AS THEY NEVER RESPOND EITHER.MY CONCLUSION:DO NOT BUY FROM EBAY INDIA!FULL OF SCAMMERS FROM THE STREETS!

I fully agree with the complaints. Reason is not far to see. Most often, as they say, if it is too good to be true, it probably is ! Transactions are painful. Products are faulty and subsequent transactions to redress adds to the pain. Risky and not worth the trouble to buy from eBay.

Having said that, my best experience was on Amazon where the customer service is excellent. But then it is also a lot less risky buying a book than, say a flash drive mp3 player as I foolishly did.

Bottom line, stay away at any rate from electronics, mobile phones, computers and the like.

I bought a violin case on e-bay. You can check my FB to find the seller. The case arrived and I quickly opened it, looked at it, closed it and left positive FB. 2 days later I opened the case to put my violin in it, and it selled of cat pee. It came from up north, to humid Florida where the stench blossomed. I filed a dispute when the seller refused to answer ANY e-mails. The seller, herself, made a claim of it. EBAY'S DECISION WAS THAT CAT PISS IN A VIOLIN CASE DOES NOT DEVALUE THE ITEM!

I paid $52.00 for what can only be used as a kitty litter pan now (but I have no cats). So much for e-bay protecting their buyers, as their so-called recent 'enhancements' proclaim.

If you do business on e-bay, you better figure out who this seller who sold me a cat pee violin case and avoid her items. Also, keep in mind that cat pee on a seller's items is just fine with ebay!

can anyone tell me how it works as far as Paypal charging you to use their service? So when you sell an item and the buyer pays with Paypal, they take a percentage of your money or what? What about when you pay for something using Paypal? I never even knew that Paypal did this!

That's been the problem since they started business in the 1990's. They refused to correct this problem. They stole my money and refuse to paid money they owe to me.

Hi, I am an apprentice at a New York law firm. We have been investigating Ebay's potential misconduct with regard to its live auction platform and would be interested in hearing more from anyone who has had an experience. Please feel free to contact me at your convenience at info@ebayliveclassaction.net.

Ebay is turning to the biggest peice of Crap. As a seller I have sold on their site since 2002. I have seen charges change like the seasons. What use to be 2.00 now cost 6.00 or more. When I list something I sometimes do not see it on their site for up to 12 hrs in some cases. That I think is what is called Fraud I signed up for 7 Days I got 6.5 Days. As a Seller You can not leave Neg. Feedback, They tell you they will pull your listing if you are charging too much for shipping A bayonet costs about 9 to 10 Dollas to send they pulled it. Customer service sucks they would not know how to fix an issue if it was in teir face. Fees are outrages. Where can I go to Sell my stuff and make my bills I got Laid off last Nov. Now I use to pay bills now I give it to ebay. I am going to go some where else with a computer science degree I think I can figure it out. Craig's List, Or Maybe I'll call it sh**ebayersalike. What are they going to do sue me They are so busy changing things on their site they wouldn't even notice. Oh I have to add this on the 20th of Oct. you thr Buyer and myself the Seller will NO longer be able to pay with a Check, Money order, The only way you can pay is through Paypal Gee who own Paypal. That is a triple Whammy for me I get charged to list, I get charged when it sells, and now I get Charged when they pay with Paypal THE ONLY way to pay after Oct.20 20% of my buyers pay with CK, MO, OR ? As a Buyer you you only get hit twice if you decide too buy at all My prices are going down my customer base is running the other way and I'm standing here with my D*** in my hand. Good luck out there we are getting screwed. Any one have an Idea n where you can sell and not get gauged?

Ebay Company is a total scam. It's a multi-billion dollar company that is allowed to blatantly scam their sellers and buyers on a daily basis. The Government needs to start cracking down on eBay and hopefully put them out of business. THEY NEED TO BE REGULATED! I do not believe years ago that they started out this way, but have since become the biggest Internet scam of all. Creating fictitious buyers and sellers. Scamming buyers and sellers out of thousands of dollars on a daily basis, Clark Howard in Atlanta, Georgia has covered this topic extensively. I used to think eBay was the bomb. Now, I now can only hope that the US Government will step in and stop this completely unethical company and shut them down completely. They are the worst offenders on the Internet. They have been stealing from sellers for quite some time and many Power Sellers have ended their eBay sales for good. They have stolen millions of dollars by their own self created scams. They have ripped me off many times and I am just a hobby seller. I don’t make a living off of this and they have ripped me off over and over. I pay good money to list items that they never run, they create fictitious characters that bid then don’t pay, thus eBay gets their listing fees and the percent of the sale. The seller gets screwed. Do they ever resolve this or pay the seller back? Absolutely not! They are scam artists that need Government regulation SOON! Ebay, you’re done!

Open a basic Ebay Store acount.
Auctions is where they screw you.I found out the hard way too.
The store is like $15.99 p/month and the fees are really, really low, which is how it should be all the way across the board, and they dont even tell you tips like that to save you money.
Im especially pissed that they went against a mutual agreement and sent my account to this piss ant collection agency.

Dispute your credit card charge. You didnt receive the services you paid for. make them respond or they lose the dispute. if they retaliate by suspending you, sue them in court in your jurisdiction. make them hire a lawyer in your area to defend them, it will cost them tons!

eBay is price gouging. The government was sure after Microsoft for Anti-Trust, why can't they go after eBay? At least Microsoft provided honest products, and revolutionized the computer industry. eBay does nothing, and demands too much money with little concern for their sellers. I can understand .50 per listing, but not several dollars, and several dollars more if you want a reserve price. But, they can over charge because they have no real competition. I think they need to be investigated for price gouging.

That is why you schedule your auction to start at a later time...like 24 hours later. That way you don't lose out on time you pay for.

Ebay and Paypal are for anyone who wants to make good money by scamming honest and innocent people.I 'm having the same problem now and Ebay support and Paypal are ignoring my complaints after they've had a chance to see that I am due a refund and I can prove it, I have documentation.
EBAY AND PAYPAL ARE NOT THERE TO HELP ANYBODY BUT THEMSELVES MAKE GOOD MONEY DISHONESTLY.

I guess you shouldn't attempt to sell stuff that is NOT in your possession to sell. You didn't have the stuff, but collected $$, and then attempted to purchase the items from ANOTHER middle-man. YOU should pay the eBay auction fees and quit your whining. It's a $400 lesson you learned, not to advertise items for sale that you don't even have or own, or have paid for. YOu got what you deserved, If you want to be a reputable businessman, then invest YOUR $$ in inventory, then re-sell it, not sell stuff that isn't even yours. What a ###!

Yup...stupid in the extreme.

This is an Ebay scam run completely by Ebay themselves.

Let me start off by saying that I’ve used eBay and PayPal for years (about 10 at last count) and was satisfied with both services until about two years ago. Let me tell you why I have become disgusted and think eBay and PayPal have turned into nothing more than a den of thieves.

Instead of regale you with hearsay and colorful antidotes I will impart the details of my last three selling experiences.

The first sale was a PowerMac G5 computer that was about two years old. Now while I didn't lose any money, (I’ll talk about the wonders of charge-backs later) I should have taken it as a clue as to what eBay had become.

It all started when I began to get a deluge of people wanting to know if I could end the auction early, sell it to them at nearly double the asking price and ship it to their poor family still in Nigeria. Why a poor family in Nigeria needs a $6, 000 PowerMac is beyond me.

I finally did sell the item to a person in Florida and so far everything has worked out. The reason I say so far is that charge-backs are now a staggering problem on eBay.

A charge-back occurs after a buyer has paid and you have shipped the item to them. The buyer informs either PayPal or their credit card company that the item was defective, not as advertised etc. At this point PayPal removes the funds from your account pending an investigation. This can happen up to a year after the payment has been made.

While I understand this is necessary to protect the buyer I think more protection is needed for the seller (PayPal seller protection is a joke and I wont waste your time retyping their abhorrent terms of service here). I strongly feel that the buyer should have to return the item to the seller before a refund is issued.

Second item up for bids was an original XBox that I stopped using. While I still had the Nigeria problem the real fun with this auction started when the XBox went for twice what it should have.

Now you might be wondering why I would care that the item sold for 2x what I wanted. Normally I wouldn’t mind and would disregard it as bidding zealously, but in this case the higher bidder was, drum-role please... A man from Nigeria with zero feed back! I dislike how eBay lets bidders bid with no confirmed address or on items for US sale only when they do not have a valid US address.

The XBox was an interesting auction not just because it was won by a person supposedly in Nigeria, but that it was eventually won (through the second chance option) by a individual that contacted me before the auction had ended letting me know the current winning bidder was a fraud. Now while this in and of itself doesn't seem like suspicious behavior the sequence of events that follow sure did.

The high bidder started to haggle over the final price. He had a high bid of $170 but said he was just “feeling out the fraud from Nigeria” and wanted to know If I’d sell the item for $150 shipped. I informed him that I had another bidder willing to pay $165 shipped and would let him have it for that. In case your wondering he should have paid $190 shipped.

After the XBox auction I started doing some research and it seems that this is a common eBay scam. The idea behind the scam is to use a fictitious account to run an auction up a ridiculously high price thus deterring anyone else from bidding on the item. After the auction the scam is to either sit and wait for a second chance offer or to approach the seller with an offer to buy. While not a total bust for the seller it robs the seller of fair auction and the price they should have gotten.

Not for a lack of trying the last item I never did sell on eBay. The item was a two month old MacBook Pro 17” laptop. I placed it on auction with a buy it now price of $1, 999. Of course no one used buy it now option and the laptop went through what is now the normal course (fake bids, side selling, etc...) until the auction stood at $2, 975, which is more than the unit cost new from Apple. The same scam as the XBox seemed to be at play.

The buyer sent funds to me before I could withdraw the auction and requested shipment to an unconfirmed address. Now this really gets the seller into a bad situation. You can’t deny the payment you have to accept it and then refund it and then get eBay to waive their fees. In the end, if you are successful you will just end up losing about 2 weeks of your time.

Obviously not every buyer/seller on eBay is a scam artist. I’m absolutely certain that tens of thousands if not millions of auctions a year go off with out a hitch, but for me the headaches, risks and time just aren’t worth it. As a result I’m done messing around with eBay and PayPal. I’ve closed my accounts and will stick to services like Craig’s List and the classified section of the local newspaper.

Ya, I agree that was your own stupidity not ebay lol. You have a brain so use it!
Word of advice, if you hear or see the word nigeria, turn and run.

You were stupid - don't blame ebay

I sold a brand new in the box Klipsch Soundbar to a man named Charles Hoover in Hawaii around christmas. A month later he files a dispute for "item not described". The ad had pictures of the unopened boz with the model number on it and everything. Paypal reveresed payment even though I sent them documentation straight from Klipsch saying it was their product. He was supposed to send it back within 2 weeks. He printed out a postage label as proof of shipping but the post office confirmed they never received it. Now two months later it was supposedly shipped but I never received and it was shipped with no delivery confirmation. I have never had issues with anyone doing this. It was ebays mistake with the reversal to begin with so they should be covering it with ebays buyer/seller protection. Now they have taken money out of my account for things I sold yesterday that doesn't even belong to me. I told them they were going to have to pay Mr. Hoover and these 2 other peoples money they took anyways so why not do what their policy states they will do. They said basically we don't care. Oh well me neither.

I order a mink head band priced at $49.00, When i received this peice of mink it was torn apart and it look like someone just placed it in the box, I have called this number several time trying to get my money back i sent the box back to the sender and now they have my money and the mink materal, i need help on filing a complaint. Please help.

I bought a air compressor that worked less than 10 mins then seized up.Seller will not reply to my e mails.I was told to contact pay pal But every time I try I hit a dead end. Please send me a e mail address so I can settle this matter

My biggest complaint is that Paypal holds your money for so long and not so much it the total cash form but I buy and sell on Ebay if a buyer pays shipping then you should be able to ship that item right away and not wait for up to a week to be able to print a shipping label I have gotten complaints about the time table and clearly showed Ebay that it was them and Paypal that were holding up the transaction its not fair for me or you to front the shipping cost. Second they will put you out of business in the blink of a eye..And to think its a wonder why people have to keep trying to open new accounts If they say you owe them and you don't you have to pay no matter what..Well right now I owe them $65.00 dollars that they took from my account I showed Paypal/Ebay where and when the money was taken there answer was that that money was shipping fees which was not so but your left with a choice to pay it or try and open a new account man I had such a good account my buyers were all happy the sellers were all happy and these people from paypal/ebay ruined that account my account now I have five people waiting on shipping I can't print the labels

my grown kids buy to much without me knowing. apart from that its a great service rudy

i want my detales off this site until i do it myself when i buy or sell i dont want mybank history avalible to anybody until i use it thanks rudy

I agree with you that Paypal cheating buyers. I have bought a watch through i-offer.com, and paid 169.00 USD, One hour after payment trasaction is done, I received an e-mail from i-offer informed that the seller is deleted and my recent transaction may be fraudulent, I cotacted Paypal the same day ans as soon as I received i-offer.com message. One wek later I received a registered package from the seller containg a plastic strap for a little chinese watc. I reported the issue to Paypal and asked for refund. Paypal asked me to report the case to the police and send a copy to of police report to Paypal. The same day I contacted the police and acquired a police report and sent it to Paypal. Later Paypal asked me to send translation of the police report, I have done. One week later Paypal asked me to acquire more information from the Police, I contacted the police by e-mail with c.c. to Paypal. After receiving Police information I translated it by Google and sent the original answer and Google translation to Paypal. furthermore Paypal has got all references and was asked to contact the Police directly for further information when it is needed. Meanwhile I received a message from Paypal informing that the police report is invalid and the case is closed. Now I have neither the watch nor Money back. My advice to you is, Please see the buyer feedback and think for buying an exepensive item by Internet. Paypal buyer's protection means nothing. Surely it is the buyer problem and the buyer is not protected at all.

PayPal locked my account because I spent more than $10, 000 in a year. They want me to give them my banking
info or get their credit card. No notice, no warning, they just blocked my last purchase. I closed my Ebay/PayPal
account. My American Express card is good enough for the rest of the world, just not them. I'm done! Their just to big for their own good. Get verified my [censor].

Paypal is always cheating, last time, I receivece a broken laptop, I ask them to stop paying to the seller, they just ignored my request, continued to pay the seller. This time, I payed with a Canada dollars, they will use the exchange rate: 1 CAD = 0.972488 USD as the exchange rate is 1 CAD = 1.0011.

So, avoid being cheated, never buy any stuff through Ebay.

I also had it with ebay. They pulled a buyers listing and info the day after I bought and payed for it. Then told me that I'm on my own.

Hi Team..

Try chatting with ebay customer support and see if that helps you.?

I bought two items from this website. I am absolutely dissatisfied about the way item was shown in the picture & the way its usages were shown is absolutely not so... say i bought hand operated juicer... it do not work as it was described... it is a "toy juicer"... so one can not relay on picture or its description... now when i wish to give it back under the protection clause as 'item not as per its description' then i found about seller as "no longer a member' now what shall i do for this... pl. Anybody guide...? Professional juicer - ever green - heavy duty item number: [protected]

I bought a Panasonic 42'plasma TV from ebay India. The product got delivered to the address on 17-11-11. Obviously the panel in the TV was broken and when approached the seller he said ha can't refund.I opened a dispute under item not as described on resolution center and after waiting for 10 days for seller's response, I escalated the claim for a refund under buyer protection policy on which I was advised that I will receive an email from ebay with further instruction within a week about what to do next.

Ebay claims department never sent me an email with further instruction and after 24 days of waiting for emails and tons of phone calls to customer care explaining the situation everytime, finally received an email from claim adjuster saying I need to send the pics within 3 days. I sent the pics the same day when I received the email from him and he closed the case the next day in favor of the seller without any explanation in writing.

I feel so much violated and exploited by this act as no one holds any accountability or responsibility for this. On phone he said he has the absolute power to do this and he has made a decision and that is final.

Please help me to make a complaint on this particular claim adjuster who has been very arrogant and rude and also escalate this situation to a higher official to review this matter.

I am absolutely devastated by this experience as the amount involved is 37, 000 INR. I Live in Australia and never faced with situations like this here.

It makes me feel like the claims department in ebay India works in favor of sellers. I would really appreciate, if anyone can help me to resolve this situation.

Looking forward for your advice,
Regards,
Theo

I am also victim of Ebay. I purchased a Shirt from Ebay Amounting 2500/-. Surprisingly the seller sent the used Shirt (Even Sirf Excel scent was coming). I claimed to Ebay but instead of going through issue, they just closed the issue in seller favour. Honestly I don't have faith with ebay.

Remember: Always purchase from shop because:
1. You are not aware what seller is sending. He can send a packet of soil, and if you complain ebay won't come for rescue.
2. Even if they send the corret item it is not sure it will be new one (He can send used one and ebay won't bother to check).
3. If product won't be working even though you will have to pay. Noone worry about it.
4. What about the warranty. If you purchase from ebay you won't have any proof of purchase (The Seller never sents stamps on the warranty card, which is mandatory for warranty in many case) as they are not dealer, they are not authorized or dealer of that company.
5. If you go the the Service center of that product they will ask for the date of purchase, and other docs that's why your product won't have warranty.

So friend always go to shop for purcahse you know the shop and in case of anything goest wrong atleast you can atleast complain for them. Ebay never bother to take your advise once you make the comment.

SO FRIEND BEWARE THEY ARE ONLINE PORTALS NOT A SHOP. BEWARE

Pl refer PaisaPay ID [protected]. The 'PaisaPay protection' / 'PaisaPay Customer Support' / 'ebay Guarantee' and after all "eBay" seems to be farce.PaisaPay Protection / PaisaPay Customer Support etc., all are big farce. I came to know that eBay is the world's biggest online cheating portal.

If my amount not refunded as eBay mentioned earlier I will post My Opinions regarding cheating tactics of eBay in all social networking sites / all National/International Consumer Complaints Forums.

vkrm2000 (
@all eBayers
Not only MR. SOHAIL (CELL NO:- [protected]), almost all the team of customer support are out of their very basic purpose.
They are very busy in settling their percentages. TnS and ebay emplyees are mixed to even manipulate Feedback, account info. etc. I hope the parent company ebay.com will fix this issue. Spana, mistry etc. all are mixed for their own well being

RESPECTED SIR/MAM,

IN THIS MAIL I WOULD LIKE TO DISCUSS A VERY SERIOUS ISSUE WHICH HAS HAPPENED WITH ME.
BRIEF DETAILS ARE AS FOLLOWS:-

A BUYER NAMED SATISH KUMAR ITEM I.D.:- [protected] BUYER I.D.:- 2009SATISHKUMAR PURCHASED THIS ITEM FORM ME .
IT IS A VERY RARE AND EXPENSIVE ITEM.
A FEW DAYS AFTER THE DELIVERY TOOK PLACE HE CALLED ME AND SAID THAT HE DOUBTED THE ORIGINALITY OF THE ITEM. I TOLD HIM TO RETURN THE ITEM FOR A FULL REFUND.
NOW, AT THIS TIME HE SAID THAT I SHOULD RETURN 50% OF THE AMOUNT BACK AT FIRST THEN HE WOULD SEND THE ITEM BACK.
I FLATLY REFUSED THIS DEMAND AND TOLD HIM TO SEND THE ITEM BACK AT FIRST.
NOW, SUDDENLY AT THIS POINT OF TIME THIS BUYER OPENED A ITEM NOT AS RECEIVED/DESCRIBED CASE AGAINST ME. STILL HE DID NOT COURIER THE ITEM BACK TO ME.
THE CASE KEPT ON LINGERING.
NOW, SUDDENLY A WEEK BACK, ONE MR. SOHAIL I BELIEVE FROM THE CLAIMS DEPARTMENT CALLED ME UP.AND WITHOUT LISTENING TO MY SIDE OF THE MATTER TOLD ME IN STRAIGHT TERMS TO REFUND THE AMOUNT.
I TOLD HIM (MR. SOHAIL) THAT THIS IS NOT THE CASE AS IT SEEMS TO HIM AND HE SHOULD LISTEN TO MY END OF THE CASE AS WELL.
NOW, MR. SOHAIL FROM THE CLAIMS DEPARTMENT IS CALLING ME 2-3 TIMES A DAY AND HE FLATLY REFUSES TO LISTEN TO ME.
I AM A POWERSELLER ON EBAY. I HAVE HUNDREDS OF SATISFIED BUYERS WITH ME.
YESTERDAY I.E. 2ND DEC 2010 MR.SOHAIL CALLED ME UP AND HAD AN ARGUMENT WITH ME.HE FLATLY TOLD ME THAT, THE BUYER IS CORRECT AND I AM WRONG. NOT WILLING TO LISTEN TO ME.
HE ALSO TOLD ME THAT IF I WANT TO COMPLAIN ABOUT HIM I AM FREE TO DO SO. AND THREATENED IF THAT IF HE WANTED TO CLOSE THE CASE HE CAN DO IT ANYTIME AGAINST ME.
IS THIS A JOKE GOING ON? I HAVE SENT A EXPENSIVE ITEM TO THE BUYER. AND MR. SOHAIL WANTS ME TO REFUND THE BUYERS AMOUNT.
SO I BELIEVE THE BUYER KEEPS THE ITEM AND ALSO GETS THE REFUND IF I GO ACCORDING TO MR. SOHAIL FROM THE EBAY CLAIMS DEPARTMENT.
NOW, AFTER I TALKED TO MR. SOHAIL YESTERDAY I CALLED UP EBAY CUSTOMER SUPPORT AND TRIED TO LODGE A COMPLAINT REGARDING NON TRUST IN MY CLAIMS ADJUSTER MR. SOHAIL.
I TOLD THE EBAY CUSTOMER SUPPORT THAT I HAVE NO CONFIDENCE IN MR. SOHAIL FOR A FAIR TRIAL AND THAT I WANTED A CHANGE. THIS CALL WAS RECEIVED BY A LADY I BELIEVE NAZARIN( NOT SURE OF THE SPELLING) AND THIS LADY CAN YOU BELIEVE TRANSFERRED THE CALL DIRECTLY TO MR. SOHAIL.
HE IMMEDIATELY TOLD ME THAT IF I WANTED TO COMPLAIN I AM FREE TO DO SO.
AND THAT HE WOULD REMAIN MY CLAIMS ADJUSTER AND NO MATTER WHERE I COMPLAIN AND HE BANGED THE PHONE.
I ONCE AGAIN CALLED UP EBAY CUSTOMER SUPPORT. NOW, THIS CALL WAS RECEIVED BY ONE MR.SUMIT. WHEN I TOLD HIM MY ISSUE HE PUT ME ON HOLD AND TOLD ME TO WAIT.
AFTER A WAIT OF MORE THAN 6 MINUTES HE CAME BACK(MR.SUMIT) AND TOLD ME THAT HE HAD A WORD WITH MR.SOHAIL.
AT THIS POINT OF TIME I TOLD THE EBAY CUSTOMER SUPPORT THAT IF I AM COMPLAINING AGAINST NON BELIEF IN A EBAY CLAIMS ADJUSTER THEN HE SHOULD HAVE TALKED TO A PERSON SENIOR TO HIM. HE TOLD ME THAT THERE IS NO POLICY UNDER WHICH A CLAIMS ADJUSTER CAN BE CHANGED. AT THIS POINT I TOLD HIM THAT EBAY ALSO DOES NOT HAVE A POLICY WHICH SAYS THAT A CLAIMS ADJUSTER CANNOT BE CHANGED.
I THEN TOLD EBAY C.C.(MR.SUMIT) TO FILE A COMPLAINT REGARDING MY MATTER. AFTER A LOT OF HASSLES HE LODGED A COMPLAINT FOR CHANGE OF
CLAIMS ADJUSTER VIA COMPLAINT NO: [protected].

PLS. HELP ME OUT IN THIS CASE. MR. SOHAIL IS DEAD AGAINST ME. IF THERE IS ANYONE IN EBAY WHO CAN HELP ME OUT. IF I AM TALKING A CLAIMS ADJUSTER SHOULD ALSO TALK AND NOT GIVE THREATS. DON'T YOU THINK THIS AMOUNTS TO UNFAIR PRACTICES FORM THE CLAIMS ADJUSTER MR. SOHAIL...MAYBE JUST TO SHOW EBAY RESULTS. BUT TO SHOW RESULTS HE CANNOT MAKE A SCAPEGOAT OF ANYONE ACCORDING TO HIS WHIMS AND FANCIES.

PLS. HELP ME IN GETTING MY CLAIMS ADJUSTER MR.SOHAIL CHANGED FOR A FAIR TRIAL TO TAKE PLACE. MR. SOHAIL HAS ALSO GIVEN HIS CELL NO:- 9967319XXX(NUMBER WITHHELD FOR SECURITY REASONS) TO ME. FOR WHAT PURPOSE HAS HE GIVEN ME HIS CELL NO? DOES EBAY ALLOW ITS EMPLOYEES TO GIVE THEIR PERSONAL CELL NUMBERS TO THE ANYONE ON THE EBAY PLATFORM? I DONT THINK THAT EBAY ALLOWS ITS EMPLOYEES TO DISCLOSE THEIR CELL NUMBERS.
OR MAYBE MR SOHAIL IS ABOVE ALL AND IS EXEMPT FROM ALL EBAY POLICIES WHICH GOVERN ITS EMPLOYEES.
I DOUBT HIS INTEGRITY AND IF YOU CAN LISTEN TO ALL THE CONVERSATIONS IF RECORDED WHICH HAVE HAPPENDED BETWEEN MR.SOHAIL AND ME..YOU CAN EASILY MAKE OUT THAT IT IS JUST PRESSURE AND THREATS WHICH ARE BEING ISSUED BY MR. SOHAIL.
REGARDS
ROHIT
(SUPERDELHIMALL)

That's called "sniping". There are dozens of programs that do it for you; it's not done on eBay's end. Those are just other bidders.