Menu
For Business Write a review File a complaint
eDreams

eDreams review: Prime membership charge 1

Z
Author of the review
2:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was charged with a prime membership that I never signed up to.
eDreams is knowingly trapping costumers into Prime subscriptions. I want a refund, and I will make complaints on all platforms until I get a refund to my account. I do not want vouchers or anything as I will not use this service again and I will advise everyone not to use it.

eDreams already have 3,5 ratings on all platforms and this will continue to go down unless eDreams starts to operate on a good faith with costumer interest at hand.

My account is from [protected]@gmail.com and my name is Zabrina Kjeldsen.

I do not consent to my data being used in any other way than to submit this complaint and I exercise my privacy rights on all aspects.

Claimed loss: $59.9

Desired outcome: $59.9 refund to my bank account

Confidential Information Hidden: This section contains confidential information visible to verified eDreams representatives only. If you are affiliated with eDreams, please claim your business to access these details.

1 comments
Add a comment
E
E
E. Block
Nov 05, 2024 5:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

eDreams should address this promptly. Contact their customer service to demand a refund, making clear you didn’t consent to a Prime subscription. If they fail to resolve it, pursue a chargeback through your bank or PayPal. File a formal complaint with your regional consumer protection agency if needed.

More eDreams reviews & complaints

eDreams - Fraudulent claims and withholding of money 112
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - fraud 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - Shady business practices 84
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - Dishonesty, bad attitude 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - flight booking 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. eDreams Contacts

  2. eDreams phone numbers
    +1 (800) 200-6296
    +1 (800) 200-6296
    Click up if you have successfully reached eDreams by calling +1 (800) 200-6296 phone number 18 18 users reported that they have successfully reached eDreams by calling +1 (800) 200-6296 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (800) 200-6296 phone number 29 29 users reported that they have UNsuccessfully reached eDreams by calling +1 (800) 200-6296 phone number
    India
    +1 (844) 539-6719
    +1 (844) 539-6719
    Click up if you have successfully reached eDreams by calling +1 (844) 539-6719 phone number 7 7 users reported that they have successfully reached eDreams by calling +1 (844) 539-6719 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (844) 539-6719 phone number 17 17 users reported that they have UNsuccessfully reached eDreams by calling +1 (844) 539-6719 phone number
    United States
    +1 (438) 800-3526
    +1 (438) 800-3526
    Click up if you have successfully reached eDreams by calling +1 (438) 800-3526 phone number 1 1 users reported that they have successfully reached eDreams by calling +1 (438) 800-3526 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (438) 800-3526 phone number 2 2 users reported that they have UNsuccessfully reached eDreams by calling +1 (438) 800-3526 phone number
    Canada
    More phone numbers
  3. eDreams emails
  4. eDreams address
    1º 5 Calle del Conde de Peñalver, Madrid, Spain
  5. eDreams social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024