Menu
For Business Write a review File a complaint
CB Travel Agencies and Tour Operators eDreams Refunds, fraud company dont give refund
eDreams

eDreams review: Refunds, fraud company dont give refund

S
Author of the review
7:54 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have purchased a round trip ticket, which was free cancellation and fully refundable. I am unable to make the trip now and I asked for refunds, my booking reference is : PGY1FM ([protected]) The agent give me different amount in different call. I have paid £317.83. But they wants to give me only 137.99 which I didn't get yet. I also want to change but they said sorry. Tickets mentioned any time cancellation, change everything but the truth is I am unable to do anything except listening their sorry. Their invoice is horrible, nothing mentioned, dont no what is low cost carrier they deducted from my payment. but when i asked about other money they said i took flexi things but cannot explain what is flexi things also talk about insurance but i didn't take any insurance. When I requested politely they said its not possible because of their terms and condition. But terms and condition is not visible and their is no mention of the service charge or anything. They take their service charge more than the ticket price, I said no one will accept it But they dont give my money back. Their customer agent only said sorry. They cannot talk with seniors. Also submitted a complaint form they automated replied. No help, no information, no refund. They are fraud. Take my money without giving proper information. They dont respect their customer.

Desired outcome: Please refund my money I would appreciate, its a lot for me.

0 comments
Add a comment

More eDreams reviews & complaints

eDreams - Fraudulent claims and withholding of money 112
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - fraud 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - Shady business practices 84
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - Dishonesty, bad attitude 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - flight booking 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. eDreams Contacts

  2. eDreams phone numbers
    +1 (800) 200-6296
    +1 (800) 200-6296
    Click up if you have successfully reached eDreams by calling +1 (800) 200-6296 phone number 18 18 users reported that they have successfully reached eDreams by calling +1 (800) 200-6296 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (800) 200-6296 phone number 29 29 users reported that they have UNsuccessfully reached eDreams by calling +1 (800) 200-6296 phone number
    India
    +1 (844) 539-6719
    +1 (844) 539-6719
    Click up if you have successfully reached eDreams by calling +1 (844) 539-6719 phone number 7 7 users reported that they have successfully reached eDreams by calling +1 (844) 539-6719 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (844) 539-6719 phone number 17 17 users reported that they have UNsuccessfully reached eDreams by calling +1 (844) 539-6719 phone number
    United States
    +1 (438) 800-3526
    +1 (438) 800-3526
    Click up if you have successfully reached eDreams by calling +1 (438) 800-3526 phone number 1 1 users reported that they have successfully reached eDreams by calling +1 (438) 800-3526 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (438) 800-3526 phone number 2 2 users reported that they have UNsuccessfully reached eDreams by calling +1 (438) 800-3526 phone number
    Canada
    More phone numbers
  3. eDreams emails
  4. eDreams address
    1º 5 Calle del Conde de Peñalver, Madrid, Spain
  5. eDreams social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024