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CB Footwear Famous Footwear Racial profiling, false accusation of stealing.
Famous Footwear

Famous Footwear review: Racial profiling, false accusation of stealing.

M
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10:39 pm EDT
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4/28/2024 I went in to Famous footwear in the fifth ave mall to see if they had my husbands shoes he wanted while he was in the bathroom. They didn't have the ones he wanted so i left and waited outside Sunglass hut for him. After looking at sunglasses a Male employee from Famous footwear came into the sun glass store to look at my shoes. We left the store and went down a level to go look at wedding bands for me and as soon as we got in the ring store a security gaurd followed us in and said we had to leave. I asked why and he said we were accused of stealing from Famous Footwear. Me my husband and the security guard went back up to the shoe store and talked to the female employee who accused me of stealing the shoes I had on. Saying I switched my old shoes to the ones i was wearing. I then pulled up my account and showed I purchased the shoes 2 days ago at another location. The male manager who had followed us into the sun glass store came back out after looking at the cameras and was apologizing to me and my husband. I never have been so furious about being racially accused and also profiled because I am half white half Alaskan native. My husband is also a disabled Veteran and he was very furious about what happened. The manager offered us 15% off next time we come in but after what happened we don;t think we will be supporting a business who falsely accuses someone of stealing.

Desired outcome: I would like an apology or something after the embarrassment me went thru for being falsely accused of stealing in front of another business.

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  2. Famous Footwear phone numbers
    +1 (888) 869-1053
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    +1 (314) 854-4000
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  3. Famous Footwear address
    8300 Maryland Ave., Saint Louis, Missouri, 63105, United States
  4. Famous Footwear social media
  5. Stan
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    Nov 20, 2024
Famous Footwear Category
Famous Footwear is ranked 7 among 120 companies in the Footwear category

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