Menu
For Business Write a review File a complaint
Florida Power & Light [FPL] Customer Service Phone, Email, Contacts

Florida Power & Light [FPL]
Reviews and Complaints

www.fpl.com

Learn how the rating is calculated

1.4 1 Review 782 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Florida Power & Light [FPL] Complaints 782

ComplaintsBoard
T
10:48 am EDT

Florida Power & Light [FPL] turning off power for 5 hours in the mid day

I just got a notice in the mail 04/04/2008 saying that on april 10th fpl will be turning off service for 5 hours! starting at 10:00 am in our area...

Work request number is 3001493 phone number is [protected]... this is absolutly ridiculaus (sp?) 5 hours in the heat of the day and on top of that I work from home on my computer and what about people who may (there are a lot of older people around here) who can't go w/o ac for 5 hours! I am so mad right now, if anything what fpl should do is schedule the outage for no more then 1 1/2 for 3 days starting at 10 to 11:30 before it gets to hot... anyone know who I can complain to before the 10th other then fpl because they do anything it's got to go higher...

Read full review of Florida Power & Light [FPL] and 1 comment
Hide full review
1 comment
Add a comment
T
T
Timothy
Duh-Hyuckville, US
Send a message
Nov 07, 2009 8:30 am EST

Some people who live in Florida don't even have A/C. Why do people even move to FL if they don't like the heat?... I'd say it's a pretty obvious prerequisite... It's environmentally apathetic to go somewhere that warm and just pump the A/C all the time.

Ever wonder what people even further south do?

ComplaintsBoard
S
7:25 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Power Company Making Life/Death Decision The customer service representative from their collection agency was very rude and unprofessional. They have no sympathy for a disabled person on oxygen. My nephew is trying is trying to ask President Bush and Congress to pass a new "bill" stating electric companies can not disconnect to a person whose dependent on...

Read full review of Florida Power & Light [FPL] and 75 comments

Florida Power & Light [FPL] Reviews 0

Looks like Florida Power & Light [FPL] has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Florida Power & Light [FPL], take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Florida Power & Light [FPL]

Screenshot Florida Power & Light [FPL]
Florida Power & Light (FPL) is an energy provider serving millions in Florida. They offer electricity generation, transmission, and distribution services. FPL also provides energy-related products and solutions, focusing on renewable energy and smart-grid technologies to enhance service reliability.
How to file a complaint about Florida Power & Light [FPL]?

Here is a comprehensive guide on how to file a complaint against Florida Power & Light [FPL] on ComplaintsBoard.com:

1. Log in or Create an Account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Florida Power & Light [FPL] in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Florida Power & Light [FPL] on ComplaintsBoard.com.

Overview of Florida Power & Light [FPL] complaint handling

Florida Power & Light [FPL] reviews first appeared on Complaints Board on Apr 3, 2008. The latest review Power outages when ever it rains or rhe wind blows was posted on Oct 21, 2024. The latest complaint Excessive deposit charge - federal trade commission and fl public service commission was resolved on Dec 21, 2022. Florida Power & Light [FPL] has an average consumer rating of 1 stars from 783 reviews. Florida Power & Light [FPL] has resolved 83 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
61 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Florida Power & Light [FPL] Contacts

  2. Florida Power & Light [FPL] phone numbers
    +1 (866) 263-9185
    +1 (866) 263-9185
    Click up if you have successfully reached Florida Power & Light [FPL] by calling +1 (866) 263-9185 phone number 1 1 users reported that they have successfully reached Florida Power & Light [FPL] by calling +1 (866) 263-9185 phone number Click down if you have unsuccessfully reached Florida Power & Light [FPL] by calling +1 (866) 263-9185 phone number 1 1 users reported that they have UNsuccessfully reached Florida Power & Light [FPL] by calling +1 (866) 263-9185 phone number
    +1 (800) 226-3545
    +1 (800) 226-3545
    Click up if you have successfully reached Florida Power & Light [FPL] by calling +1 (800) 226-3545 phone number 0 0 users reported that they have successfully reached Florida Power & Light [FPL] by calling +1 (800) 226-3545 phone number Click down if you have unsuccessfully reached Florida Power & Light [FPL] by calling +1 (800) 226-3545 phone number 1 1 users reported that they have UNsuccessfully reached Florida Power & Light [FPL] by calling +1 (800) 226-3545 phone number
  3. Florida Power & Light [FPL] emails
  4. Florida Power & Light [FPL] address
    P.O. Box 029100, Miami, Florida, 33012, United States
  5. Florida Power & Light [FPL] social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Florida Power & Light [FPL] contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.