Well ... I've usually had good luck with Frigidaire products in the past, BUT this one was NOT one of them!
* We had a leak coming from the back of our fridge, and called a repairman. He came, pulled the fridge out, and pointed out that the EVAP LINE in the fridge was too close to the outer wall of the back of the fridge, which caused a frost buildup on the OUTSIDE of our fridge, which caused a WATER LEAK down the back, damaging our wood floor & wall behind the fridge.
* The repairman said that this particular model (LFHB2741PFSA) had been built incorrectly. He said that Frigidaire had installed the EVAP LINE too close to the rear wall of the fridge, causing a frost buildup on the OUTSIDE of the fridge, resulting in leaking water running down the back, and subsequently causing damage to our wood floor & wall ... PLUS now, we have to buy another fridge.
* The repairman also mentioned that once Frigidaire became aware of that defective model, that they eventually changed the cause of the defect in future models.
* He also mentioned that he had heard of a previous class action lawsuit over this very defect on this same model, and that Frigidaire compensated those folks who had purchased this factory defective model.
** Being that Frigidaire is committed to its product offerings, and customer satisfaction, I am hoping that Frigidaire will also offer compensation to us, for a factory defective refrigerator, and for the needed repair to our wood floor & wall.
Claimed loss: $2000 for the refrigerator (now we have to buy a new one), and an unknown amount for the damage to the wooden floor, and wall.
Desired outcome: Hopefully, Frigidaire will offer SOME compensation for their FACTORY BUILT DEFECTIVE PRODUCT.
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