Purchase a frigadaire washer oct.2023. Washer was working ok till july 2024 from miller refrgeration. The number e4 was comimg up on the panel. The drum was was wobbling back and forth. Clothes would not spin dry and kept filling up with water sometimes would spin sometimes would not. Had a1 appliance come out. The tech said we needed 4 drum struts.2 weeks later the tech was back with only 2 struts. He said his boss would only let him order 2 struts to put in washer. The tech said he told his boss the 2 stuts would not take care of the problem. Techreplaced the 2 old struts with 2new struts. We tryed the washer without any clothes in seemed to work fine. The tech left we tryed to wash a small load of clothes the drum was wobbling back and forth e4 back up on panel washer stopped working. Called a1 appliance again told them what happenrd they ordered a sudden inpact switch. (we thought they were going to order the other 2 drum stuuts) here the switch came in the mail.2 weeks later tech back out put a switch in he said u can do a small load of clothes. He left. Tryed small load. Worked ok till washer went into a spin e4 came up on panel washer stopped. I had called customer service and coplained about thwhewasheronly being 9 months old and to b having this problem in not acceptible, and that we were not happen with the tech or his boss. We were given the number for affortable appliance. We call told them what was going on the tech came out and called his boss on the phone and was told to install a new computer board in. Tech left, we tried a small load of clothes no luck soon as washer went into spin wash shuts off. Noe this is the 3rd time we had tried to get this washer repaired. We have been trying to get affordable appliance to come out to replace the 4 struts which was the orignal plan but they r not returning oiu calls. We purchased a warrenty because it ran out the end of october. The business that we purchased the washer from has reached out to u several times through emails. He said u have not responded back. What kind of company r u running here. What kind of washer brecks in 9 months. We should not going through this b s. We have been going to the laundry mat since july spend 50 bucks a month to wash cloths! This is rediculousness! Either fix or or refund our money!
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