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Frigidaire

Frigidaire review: My fridge 1

H
Author of the review
11:28 am EST
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Good day! I wanted to do something I never have done. The fridge I purchased from Lowes has been a remarkable disappointment. On the fridge left side on the top three shelves it freezes items even when left two to three inches away from the side. Frigidaire says that this is normal operating and must be done to keep from freezing. Then there is the temperture sensor on the back wall and that also requires space to be maintained around it. So all tolled I have lost approximately 20 to 25% use of my fridge on those things alone. Then I was told by the manufacturer and their field rep that I cant ever have fruits or vegetables on the shelves, only in the crisper tray. Otherwise it will probably freeze. Then we moved to the issue I have with items like milk and cheeses spoiling in the door. As advertised these are made to hold milk and cheese, etc., however now I was told that I need to keep those items on the shelves, so they stay cold enough so as to not spoil since as they say, the doors are warmer so don't store those items there. Now I potentially have really lost another portion of my fridge and have to carefully consider what items can go in the door and can tolerate warmer temps. Challenging, frustrating and just purely bad customer service, poor design, and false advertising as we would have run the other way from this unit had we known these significant limitations! And the manufacturer basically says too bad. If anyone reads this, please let the buyer beware and I sadly would have to say stay away from Frigidaire.

Recommendation: Stay away!

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M. Labadie
Verified customer This complaint was posted by a verified customer. Learn more

Let Lowes and Frigidaire know about your concerns, stressing on the issues of lost utility and advertising falsehood. If they do not accept your claims, consider involving the consumer protection agencies or filing a warranty slaim where applicable.

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  2. Frigidaire phone numbers
    +1 (800) 374-4432
    +1 (800) 374-4432
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    +1 (800) 374-4432
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  4. Frigidaire address
    2715 Washington Rd, Augusta, Georgia, 30909-2245, United States
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    Nov 22, 2024
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