GE Money Bank review: misleading contact, harrassing calls 64

I used GE Money for a medical reason. Interest was deferred as long as I paid in full during the deferrment time period. I unfortunately assumed that as long as I made my payments on time and ALWAYS more than the minimum I would pay it off before the allotted time.
Foolishly I did not watch my e-statements just paid them. Dec 2017 the time ran out and I did not notice. In Feb when I did notice I paid the remaining 4XX.00, and was told too bad too late, and another 2017.00 of deferred interest was added. I called and wrote, to no avail. When I look at March's statement they added a finance charge to the interest charge at 29.99%

GE MONEY IS USURIOUS, THE EXACT TYPE OF BUSINESS THE NEW CREDIT LAWS ARE AIMED AT, AND QUITE SIMPLY THEY S>>>K

I have taken a refrigerator from vijay sales santacruz mumbai in october 2017 where in after makin the downpayment they gave me option of consumer loan which was throug ge money i issued them 7pds where in the pds were getinng debited properly every month the last pds has also been debited from my bank account but ge money claims that the cheque has been returned but there is no return entry in my bank account of my last cheque nor there are any cheque return charges also as confirmed from the bank also from the clearing department the cheque has been debited by ge money for the same.

Ge money is continuously sending me harassment letter from their lawyers and toucher me to make the payment even after submiting the valid proof of my statement showing the debit entry of my cheque .also i have faxed a statement to ge money customer care.

just so you know. you say she dosnt know anything. GE does NOT outsource. the call center in india is not a third party agency doing calls on GEs behalf. They are a GE run call center and went through the same training all of us did here at the call centers in the united states.

I have to agree with Verity. Pay your bills and stop complaining. As for jetretryo2009... Genpact was originally GE Capital International Services (GECIS), which GE sold off the majority owership but held 40 or 49% right after the sale. These people were "GE" employees prior to the majority sale. Genpact is now a publicly traded company, so yes, they are contracted by GE at this time. Outsourcing work is either domestic or offshore, it is having someone else contracted to do the job, so, yes, they do outsource. They use Genpact along with other collection agencies for champion/challengers as well.

No [censor], GE MONEY.. If you look at the title of these complaints it is for GE MONEY. Not every one of GE's many sub companies. GE Money is the private label credit card division. No WE dont outsource. You dont work there, you dont hire people. Get you'r facts straight...

P.S.
The bottom line is that you lazy hypocrites should pay your bills and stop blaming the companies you borrow money from for your own debt.

I too wish I had come here and read up on GE Money Bank. My story is that I used them in Nov. of 2017 to finance my furnace. My agreement stated that I had until Dec. 9 2017 to pay off the balance. Well, I was down to $3280 on Nov.22 2017 and arranged to transfer the balance to Chase Bank but now before the transfer went through the balance has gone to $4237.93! There is no explanation visible on the website for this $957 increase, but I assume that Chase notified them that the transfer was coming and they hit me with a ridiculous interest rate and fee before it was applied. Their actions are criminal in my opinion, and from what I have read here it is their common practice. So, beware do not finance anything through GE Money Bank. I never will again and intend to make complaints every way I can--attorney generals, BBB, finanace and trade commision--the works.

I went to Dallas, TX for my anniversary. I was scammed in a mall for Jose Eber hair straightener (paid $300 and when i flew home and went to use it, it didn't even work). I called the company that has the "lifetime warranty" and they wont do anything. They have email address, phone numbers, and mailling address but they wont reply to me about getting an exchange. Lowes Visa which is owned by the horrible company GE money, said they would dispute the charge and get me my money back. The gal at the kiosk lied to GE money about everything. I proved her wrong. I sent in all my proof. GE money said they would keep disputing the charge. All of a sudden it was back on my card again. I called again and they said not to pay it because they are disputing the charge again. Then another time i called because it was still on my statement and i was getting late charges. Then the guy on the phone told me that they sent me a letter stating that they can't do anything about the charge! So now I have a wasted $300 on a hair straightener that doesnt even work! I actually just paid the $300 on my credit card and canceled my card! Never do business with GE money!

The "business" is no where to be found. I already tired the BBB

The so called business is no where to be found. I already triend the BBB.

I bought a TV from Amazon.com. There was a promotion for 0% interest for 12 months if I get an Amazon credit card managed by GE Money.

I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after ... 6 months.

It is the second time I have problems with GE Money. And the last time I do business with them. No mater what promotions they have!. They are false anyway.

Stay away from GE Money "services".

Sorry to read you have concerns with your account. Please send your contact information/phone number to creditcardhelp@ge.com so that we can have one of our specialists reach out to you directly. Please do not include or post your credit card account number.
Thanks,
GE RCF Communcations

Just looking at all the credit cards that are through GE Money--sheesh! I had (HAD! which got closed last week) a Dillard's credit card. I've had that card for 3 years and can honestly say that I paid on that thing religiously. I sometimes paid it way down and then bought something at low price just to keep it going. I became unemployed, still paid it with my unemployment funds. Then in December of 2017, my scholarship money ran out and couldn't get a job that ran in sync with school. From December to January, I called them twice pleading my cause and that I will have x-amounts of money on this date. They said fine. Finally in January, I have a job and pay them what was due +. Come February, I find they closed my account. Loyalty means nothing to these credit card companies. Also, I really resented talking to their CSR's who are in Pakistan or somewhere like that. Never will I ever buy anything ever again from Dillard's. AND next time I apply for a credit card from somewhere, I had better do my homework and find out who finances these cards. I feel like going to my local government and buying the right to protest outside of Dillard's. I think there are many people who don't know that Dillard's or GE Money outsources their card services to the Middle East.

Gatortracks, do you not get frustrated and go off? Man, I'd love to have your life, no frustrations! You can't even recognize sarcasm! 4 days after and I'm over it! I've moved on and will pay them their $66 owed.

Hey Gatortracks,
I'm noticing that you are here a lot. Don't have a life huh? You even commented on my complaint about GE Money. You must be one of those cyberbullies' on this site that everyone is complaining about. Personally, I think it's just that you don't have a life so you hang around on this site. What's the matter? Everyone at home tired of listening to you so you come here to the CB?

Get a life Gatortracks!

We financed a bedroom set through GE Money, we were told we had to go through them from our retailer. We were given a 3 year, no interest promotion. We financed $2, 500.56. We ran into issues with their online payment program. My wife attempted to make an online payment, and we would receive a confirmation number for our online payment. We were given no notice that there were issues with the checking account we gave.

We just get the next statement showing a late fee and a returned check fee. We try again online per the customer representative we spoke to, got a confirmation number, but again the same treatment. I called to dispute the fees because there was some confusion with the checking account number we processed. However, we successfully processed our checking account number, and would receive confirmation numbers for our payment request.

I told them that it was clear we were attempting to make payments on time, and that we wanted to have the late and returned check fees credited.

They did that, and we went forward with just mailing checks. Everything was current and consistent on a monthly basis. We just received our latest statement. We were being advised (no prior notice) that our promotion was being terminated and finance charges of $363.60 were included in the latest statement.

I called to find out why, and the manager I spoke to said it was because we had a couple of late payments throughout the history of our account. I explained that there was confusion with their online payment system and we called consistently every month, and everything was taken care of in September.

All the “manager” could tell me over and over again was that the termination is valid and she could not change it back (her name is Amanda). Amanda claims we received a mailing in September, warning us our promotion would be terminated. We never received such a mailing nor did anything like this show up in our September statement.

Also, we never received an email from them or a phone call from them advising this. In summary, we thought everything was corrected with the online payment issues and confusion, and GE Money has made a backhanded decision, so they can squeeze money out of us. It is the most disgraceful example of customer treatment I have ever had to experience.

The confusion you had with your checking account number: Did you type in the wrong number?

Next time I would recommend just paying for the furniture on your own. Sometimes there are benefits to financing, but sometimes sneaky tactics are used that screw you over.

I'm sorry you're experiencing problems with your GE Money. We'd like to help. Please email me at gemoneycares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 040511_furn

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Money

same here - baught furniture for $1600 as promotional offer, made all monthly payment they used to indicate on statement . So i forgot to see last statement and here i am stuck with $1700 as deferred charge ..Horrible. My lesson - pay cash . If don't have cash, wait till you save that much ..

My wife got her glasses from Lenscrafters, 2 years no interest. They we no good so she got another pair same deal. She spent over $600 on glasses at Lenscrafters, but her eyes were too bad to help.
the complaint is not about Lenscrafters but GE Money.
She tried to keep up but she would always miss the due date and get a later fee.
Finally she just paid the whole bill and she thought that was the end of it. then another bill came for $6, she called and was told she owed nothing, Now this month a bill came for $8, do they ever leave you alone?

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 092611_lc

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital

I just posted a very similar complaint. Auto payments made and GE charging late fees.

Be thankful they canceled your account. This is the most corrupt bank along with Pay Pal words have not been created in the dictionary for what they do. This word is in the dictionary"Crooks".

The other names GE Capital Retail Money Bank, GE Capital Retail Bank, GE Money Bank now there soon to be new name for the fourth time will be Synchrony Bank which also has to settle millions of dollars to customers who experienced what you did.

If you want to see actual documents on pissed consumer & don't have the time to read the post you can see actual documents on these reviews that I have done since 2017. You can also go to this link https://www.youtube.com/watch?feature=player_detailpage&v=684lrrTwkqk if this doesn't work just go to you tube & put in GE Capital Retail Pay Pal look for the green snakes. The Review numbers on pissed consumer are
483913, 397877, 403826, 408105, 478478, 483025, scam report#1140625

Why is this still going? Why are they even allowed to do business?

I don't understand why these two corporations are getting away with "Illegal" business practices. They have lots of judgements against them.

If you want to see just how bad they are go to pissed consumer & put these review numbers 403826, 408105, 478478, 483025. If you don't want to read the post you can go to anyone of these Reviews & see actual documents. You can also go to scam report#1140625

If you want to see actual statements made from an Employee at GE Capital Retail you can go to you tube & type GE Capital Retail Pay Pal look for the green snakes or this link https://www.youtube.com/watch?feature=player_detailpage&v=684lrrTwkqk