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Glencara Irish Jewelry Customer Service Phone, Email, Contacts

Glencara Irish Jewelry
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1.7 2 Reviews 162 Complaints
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Glencara Irish Jewelry Complaints 162

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4:25 am EDT
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Featured review
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Glencara.com Buyer Beware! Get what you pay for? Not! I saw a beautiful ring- advertised as diamond and gold- on the Glencara website. Some of the stones were described as "high quality natural diamonds" with specific color and clarity information, while another was described as a diamond, white in color. It also included an appraisal showing a value...

Read full review of Glencara Irish Jewelry and 21 comments
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3:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Glencara Irish Jewelry Internet scam

Company will take your order, charge your account and will not provide order confirmation or shipping info. Company cannot be contacted by thier customer service number or email address. You loose your money and never receive any merchandise.

Read full review of Glencara Irish Jewelry and 18 comments
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Alto Saxx
US
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Jan 05, 2025 10:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ordered on 17th Dec, they said despatched on the 18th Dec.Postal tracking did not work.After no response to 5 emails online customer service, they said they didn't respond to tracking enquiries only sales.Today 23rd Dec no awaited gift for Christmas.
I suspect that I have been scammed.

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TMOtto
Stevensville, US
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Mar 04, 2024 5:25 pm EST

I received the shipmnet of my cladagh ring. The wrong size was sent. Please promptly contact me on [protected] with instructions on return mailing and full rimbursement.

Theresa Otto

Order # 28206

Pkacking slip # [protected]

Theresa Otto

terryotto.608@gmail.com

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Bob Duffy
US
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Jan 14, 2024 4:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I place an order Nov.22nd and still haven't received it. They keep telling me that it was shipped to the wrong address and they'll resend it. I still have no confirmation or tracking number. I have over $300 invested. Now they won't reply to my emails (over 20 emails).

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Jackie Wolstencroft
Evenwood, GB
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Jan 09, 2024 11:22 pm EST

I purchased a ring, that was too small & the quality was rubbish.

I have been trying to get a refund for 4 weeks now!

They are are a total disgrace & should not be trading.

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ML Walhout
US
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Sep 03, 2023 9:48 pm EDT
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Bestelling geplaatst op 18 augustus voor €222 met de optie gratis verzending. Later kom ik erachter dat er helemaal geen tracking code is. Dat stond nergens aangegeven en ik ging ervan uit dat het gratis was vanwege de waarde van de bestelling.

Tot vandaag is de bestelling niet aangekomen en ook de afleverdatum werd verandert

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stefan kora
US
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Jul 11, 2023 6:09 pm EDT
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i orderd the ring 1 month before i need it, i never received my ring! dont Buy your gifts ore wedding rings here! you will regret it so much, just like me. i proposed my girl without a ring. you guys have no hearts! i hate you,and all your company.i hope you stop this madness

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Teapotlady
Tullamore, US
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May 11, 2023 3:04 am EDT

I bought a present for my grandaughters holy communion and over week later I still have not received it! How do you contact someone at Glencara? Tried phoning and emailing. When I try "tracking" I'm told order does not exist despite confirmation emails.

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Barbara Casey
US
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Apr 24, 2023 11:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I Barbara casey bought a ring from you and it is way to small order number2010371422 order date April 9, 2023. Would you pls send me a return label to barbaracasey84@gmail.com. thank you hope to hear from you today. I've been calling but no answer. The sku# is r811-s-wl-r435-sz7.5

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Kelly E Arnold
US
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Apr 09, 2023 4:01 pm EDT
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I bought a ring for Christmas. It did not fit. I returned it, and have proof of receipt that they received it, JANUARY 11! Today is March 30th. I have been in contact with them more than a dozen times. They will not refund my money. They will not replace the ring. They continually tell me it will be done and shipped next week! I have no recourse.

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Gaiane
Glendale, US
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Apr 02, 2023 5:53 pm EDT

I placed my order on 1/27/2023. Order number [protected]. They put incomplete address on the package and I never received it. Per the tracking number, post office reported that it was returned to the sender. GlenCara refuses to re-send my order or return money. So I simply lost my money. I would not recommend to trust them and order anything.

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About Glencara Irish Jewelry

Screenshot Glencara Irish Jewelry
Glencara Irish Jewelry offers a selection of Celtic and Irish jewelry, including Claddagh rings, Celtic crosses, and pendants. They provide a variety of designs in gold and silver. Customers can shop online with international shipping options. Customization services are available for certain pieces.
How to file a complaint about Glencara Irish Jewelry?

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Frequently asked questions (FAQ) about Glencara Irish Jewelry customer service
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Is Glencara a legitimate business for buying Irish jewelry?

Glencara is a legitimate online retailer specializing in Irish jewelry, particularly Claddagh rings and Celtic jewelry.

Where is Glencara based?

Glencara is based in Galway, Ireland, a city with a strong connection to the Claddagh ring tradition.

What types of jewelry does Glencara offer?

Glencara offers a variety of Irish and Celtic jewelry, including Claddagh rings, Celtic wedding bands, Celtic pendants, and earrings.

Is the jewelry sold by Glencara made in Ireland?

Yes, Glencara's jewelry is crafted in Ireland, ensuring its authenticity and adherence to traditional Irish designs.

How is the quality of Glencara's jewelry?

Glencara's jewelry is generally considered to be of good quality, made from materials such as sterling silver, gold, and gemstones.

Does Glencara offer a guarantee on their jewelry?

Glencara offers a lifetime guarantee on their jewelry, covering any defects in materials or craftsmanship.

What is Glencara's return policy?

Glencara has a 30-day return policy, allowing customers to return items for a refund or exchange within 30 days of purchase.

How do customers rate their experiences with Glencara?

Customer reviews for Glencara are mostly positive, with many praising the quality and design of the jewelry. However, some customers have experienced issues with shipping and customer service.

What are the shipping options and costs for Glencara?

Glencara offers various shipping options, including free standard shipping on all orders worldwide. Express shipping options are also available for an additional fee.

How can I contact Glencara's customer service?

Glencara's customer service can be contacted via email, phone, or the contact form on their website.

Does Glencara offer custom jewelry designs?

Glencara does not specifically mention custom designs on their website, but they do offer a wide range of styles and options for their jewelry.

Are Glencara's prices competitive compared to other Irish jewelry retailers?

Glencara's prices are generally competitive, but it's always a good idea to compare prices with other retailers before making a purchase.

Is the Glencara website secure for online transactions?

The Glencara website uses SSL encryption to protect customer information during transactions, but it's always wise to exercise caution when shopping online.

Do they offer gift-wrapping or personalized messages for gifts?

Glencara offers a gift-wrapping service and the option to include a personalized message for an additional fee.

Can I find Glencara's jewelry in physical stores or only online?

Glencara primarily operates as an online retailer, and their jewelry is not typically found in physical stores.

Does Glencara offer any promotions or discounts?

Glencara occasionally offers promotions or discounts, which can be found on their website or through email newsletters.

How long does it take for Glencara to process and ship an order?

Glencara's processing and shipping times may vary depending on the item and shipping method chosen. Standard shipping typically takes between 5 and 12 business days.

Are there any additional fees or taxes when ordering from Glencara?

International customers may be subject to import duties or taxes when ordering from Glencara. It's essential to check your country's regulations before making a purchase.

Can I track my Glencara order?

Yes, Glencara provides tracking information for orders, allowing customers to track the progress of their shipment.

Overview of Glencara Irish Jewelry complaint handling

Glencara Irish Jewelry reviews first appeared on Complaints Board on Feb 16, 2012. The latest review Not received, no customer service either. Wrong contact details was posted on Jan 7, 2025. The latest complaint Missing product was resolved on Sep 05, 2023. Glencara Irish Jewelry has an average consumer rating of 2 stars from 163 reviews. Glencara Irish Jewelry has resolved 27 complaints.
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  1. Glencara Irish Jewelry Contacts

  2. Glencara Irish Jewelry phone numbers
    +1 (866) 567-7451
    +1 (866) 567-7451
    Click up if you have successfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number 5 5 users reported that they have successfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number 61 61 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number
    USA & Canada
    1800 664 818
    1800 664 818
    Click up if you have successfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number 15 15 users reported that they have successfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number 27 27 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number
    Australia
    +353 91 773 769
    +353 91 773 769
    Click up if you have successfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number 25 25 users reported that they have successfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number 20 20 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number
    11%
    Confidence score
    Ireland & International
    +44 800 680 0627
    +44 800 680 0627
    Click up if you have successfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number 18 18 users reported that they have successfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number 63 63 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number
    United Kingdom
    More phone numbers
  3. Glencara Irish Jewelry emails
  4. Glencara Irish Jewelry address
    Galway, Ireland
  5. Glencara Irish Jewelry social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 09, 2025
  7. View all Glencara Irish Jewelry contacts
Glencara Irish Jewelry Category
Glencara Irish Jewelry is ranked 228 among 299 companies in the Jewelry and Watches category

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