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Google Complaints 1500

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J
11:13 am EDT

Google Google Evolve

$14.99 was charged on my Direct Express card and I don't know why?
[protected]
Thanks... Sincerely jerry yarberry
PS::::PLEASE BE SPECIFIC ABOUT THE CHARGES!

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P
4:45 am EDT

Google YouTube Member Mountain

GOOGLE *YouTube Member Mountain / ViewCAUS Tran Date/Time: 04/28/2021 18:22:04
-$6.48
I found this charge on my account this morning 4/29/2021. I did not place this charge and will be contacting my bank ASAP and I expect a refund.
There is no phone number listed to call or contact. I assume this is a bogus charge.

Desired outcome: refund

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D
4:54 pm EDT

Google google*robert grzybek internet ns and google *robert grzybek and k g.co/helppay#ns

I have submitted a dispute for 5 transactions equalling $18.61 on April 12, 2021 by those mentioned above claiming to be a Google Merchant to my Bank/Credit Card Holder

Credit Card number where charge appears: [protected] Transaction date: Apr 12, 2021 Posted date: Apr 12, 2021 Transaction amount: $ 18.61 Merchant name or description

GOOGLE*ROBERT GRZYBEK INTERNET NS and GOOGLE *Robert Grzybek and k g.co/helppay#NS

Desired outcome: Reimbursement of charged and blocking future charges made under the above named accounts

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D
12:06 pm EDT

Google YouTube TV

As a stockholder and customer of many Alphabet/Google products I want to express my extreme displeasure with the recent news I have received about YouTube TV. It appears that you are on the verge of ending the relationship with Roku for streaming YouTube TV.
I want to encourage you to reach an agreement to continue offering YouTube TV on Roku and to follow industry practices pledging not to require access to sensitive search data or to manipulate your search results.

I am a retired computer services executive and many of my friends and most of my family rely on my advice for the latest products and services. I use Roku on several TVs at multiple houses to stream YouTube TV. I have at least 10 families relying on my advice that this is the best combination for streaming services. I can assure you that we will all be choosing another streaming service if you do not settle your negotiations with Roku to continue use of their devices. When each family has purchased multiple Roku devices the investment in Roku is much more valuable and more difficult to change than changing streaming service vendors.

As a stockholder I cannot imagine the revenue repercussions to Alphabet for the YouTube TV service due to anyone with Roku switching services. There are many more services today that are comparable than there were 2-3 years ago. There are many competitors coming after YouTube TV and you are going to give them the ammunition they need if you fail to settle this issue.

Thanks for your attention to this matter.

Regards,

Don

Desired outcome: I want to encourage you to reach an agreement to continue offering YouTube TV on Roku and to follow industry practices pledging not to require access to sensitive search data or to manipulate your search results.

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B
6:17 am EDT

Google search results

Hi

When I perform a google search of myself "Brian Cowie Bangor", the top results are from a website marksoutoftenancy.com that is using my name and home address without my consent. It is also promoting defamatory statements from anonymous reviewers.

As this is in clear breach of GDPR, I will be taking legal action against this website but in the meantime, please remove this from your search engine results ASAP.

Thank you for your cooperation

Best regards

Brian Cowie
+44 [protected]

Desired outcome: Please remove my name and property address from any association with this illegal website

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J
4:09 am EDT

Google Gmail account or google account

Couple of days ago google emailed me, for my bithdate, on a 7 year old account?
Again just now!
To create a account birth date is required, so wtf is goigke doing?
Recently facebook did similar, which hijacked me to google!.
I have no trust in google or facebook & have taken screenshots of this stupidity or phishing!
Privacy! Privacy! Privacy! People are dick to death if your greed!

Desired outcome: Privacy!

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L
1:26 am EDT

Google Google Play Ap g.o/helppay#GB

On my bank account there is a debit to the above destination of £9.99p on the date 19/04/2021 and is unrecognisable as a transaction I have made. I am concerned at this withdrawal of funds as I have no recollection or paperwork that would justify the payment to a Google App as displayed on my bank statement. Please refund and cancel any ongoing debit to this company address.

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H
5:44 pm EDT

Google Google play

I got charged 4/5/2021 13 times 5$ for google play. today Google decided it was not a fraud.
the incident no is [protected]. I am 77years old and I do not use google play.
I appreciate if yu can help me. tks in advance I used this CC twice this day 1/ call to brevard county sheriff for dog tag 2/HomeAgain® Pet Recovery Service. for a new yellow microchip tag we lost both tags a week ago

phone [protected] heinz kressierer

Desired outcome: refund from google play

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S
6:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google Google Nest Outdoor Camera

Purchased July 2020, quite working Sept 2020, got 3 months use and spent the next 6 months trying to get a working replacement on 2 outdoor cameras. Google Nest Customer Service is Horrendous! Every chat or phone call will cost you 2 to 4 hours of your life! And you will go around in circles with these people who do not seem to comprehend their product at all, and who really do not listen to what you say at all, as you keep repeating and repeating it to them. I have owned these cameras for 9 months they worked for 3 months and the other 6 have been the most frustrating waste of time, working with completely incompetent people at Google Nest! The issue is still not resolved so after wasting so much of my time over the past 6 months I asked for a refund since they have not been able to give me a working product yet. And they said refunds only happen in the first 10 days after purchase! I will never, ever buy a Google product again! S. Fulchino NH

Desired outcome: Refund

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A
8:30 pm EDT

Google Unauthorized charges on my CARD!!

I have a charge for 49.99 on my statement and it says it's
GOOGLE / Hazel Mobile. I have no idea what this and I did NOT authorize this charge and would like to know who I contact to get my money back and stop this!

My name is Amanda Webb & husband is Brian Webb

Neither 1 of us have any idea what this charge is.
Our phone numbers are [protected] and [protected]
We do not play games on the phones and never download any games. So again we are not sure what this is. It JUST appeared about 30 minutes ago.
Can someone please help me

Thank you Amanda Webb

Desired outcome: money back asap

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Q
1:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google Samsung Self-Clean Washing Machine

The Samsung Self-Clean Washing Machine in my opinion is nothing more than a glorified RINSE MACHINE. Since they and most others began installing the "1" agitators, no one I know is happy with how they clean. Everyday stains especially on white clothing doesn't come on regardless of how much bleach you use. This system is simply a cost cutting measure and we the consumers bare the burden. My prior machine was a LG front loader and it was tremendous. Unfortunately I sold it with my home and bought the SAMSUNG JUNK. For me, SAMSUNG IS DEAD no matter the product.

Desired outcome: None, I'm stuck with it!

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M
11:50 am EDT

Google Fraud

I received an email, text and call from my credit card company advising me that my account had been flagged due to unusual charges Goggle play. The charge was from 1600 AMPHITHEATRE PKWY, CA 94043. I looked at my online statement and to my disbelief, saw over 5 purchases made on 04/7/2021 of $5.0 from Google. When I contacted the customer service department of my credit card company, the agent stated that there had been over 5 attempted charges and they caught one of them! All $5.00. My credit card company did an excellent job of taking care of the problem on their end. I have no idea how these thieves got my card number, but I was advised that I was just 1 out of many/numerous customers who called with this exact problem. Obviously, there is a large-scale scam going on and they are using your company to steal money from people who actually work for a living. My account had to be closed, a new card mailed out, and I must wait until they conclude their investigation to be able to use it again. This is very dangerous inconvenient for all/me of us but most importantly, I hope you can get to the bottom of this scam, so it does not happen to more people in the future. This could potentially cripple someone who does not have a lot of income and/or children to feed. You are one of the largest companies in the world with endless resources at your fingertips. You get involved in politics, social agendas all the time and that is none of your business in reality! This type of fraud hurts everybody, and it is and should be your business !I hope you use some of those resources to combat this fraud. Also, a tip off may be that people do not make multiple charges of $5.00 one right after another on accounts that have never used Google play. I'm old enough to remember the big monopolies that didn't stay in their lane in the past. You need to address these fraud issues or unforeseen things will most likely occur to your company. It happened to large companies in our history should teach us all.
Thank you for your time.

Desired outcome: Try to catch the fraud thieves

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K
9:26 am EDT

Google Google Email

They deleted my email account

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S
11:56 pm EDT

Google My personal information automatically being giving

Google finds its ok to give addresses, including apartment #'s to anyone who searches for a name. Somebody "GOOGLED" MY name and you found it very ok to share phone number, address, apartment number, including family/friends information. WTF?

ANY MORE INFORMATION YOU NEED TO GIVE TO ALL PUBLICL?

get OFF google, EVERYBODY will know exactly where you are who you are family friends, addresses and phone numbers

Desired outcome: Why Would I give any more information that you let public know............especially MY CHILDREN.

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vallecoachella48
US
Send a message
Apr 07, 2021 8:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I filed against GOOGLE A FEW YEARS BACK NOW I WILL CONTACT A CORPORATE
LAW FIRM TO FILE A FORMAL COMPLAINT AGAINST GOOGLE FOR CONTINUED CCPA NON COMPLIANCE CIVIL CODE VIOLWTIOJ 1798.99.80 THIS C IS JUET ONE OF MANY I HAVE SAVED ON A FLASH DRIVEM IM DONE GOOGLE IS NOT ABOVE THE LAW MADAM VP KAMALA HARRIS E MAILED ME AND SND SAID IF YOU SEE SOMETHING WRONG YPUNDTAND UPMAND YOU SPEWK 7P. NOT

V
V
vallecoachella48
US
Send a message
Apr 07, 2021 8:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why does GOOGLE DISTORT WHAT I WROTE ] IM GOING TO SNAP PIC JUST IN CASE GOOGLE DISTORTS WHAT I ACTUALLY WROTE. MADAM VP KAMALA HARRIS E MAILED ME AND SAID GREGORY IF YOU SEE SOMETHING WRONG YOU STAND UP AND SPEAK

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N
6:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google Missing emails

I noticed that emails sent to (obijiaku.[protected]@gmail.com and [protected]@gmail.com) have been missing or delayed for the past weeks. I have missed medical appointments and payments which has affected my family and my business. Please I would like to be informed on the reasons why mails to both addresses have been delayed or why they are missing.

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B
8:33 pm EDT

Google Crater Lake Ford Lithia new car dealer regarding a used GMC Yukon We purchased from them.

My wife found me a 2020 GMC Yukon SLT which are very rare to find and we went to look at it at Crater Lake Ford on [protected]. We liked the vehicle and it looked ok but we asked if the vehicle was ever been in an accident or collision and the salesman assured us it was not. He showed us a car fax report that showed a Biohazard incident that he explained as a possible broken window that possibly cut someone and damaged the third row right rear seat. I told him I would accept that and we bought the car after negotiating the asking price down. The car showed 13, 443. miles on it. we paid $51, 114.44 for the vehicle and drove it home. The next day was St. Patrick's Day and I had chores to do but I was looking the car over to get familiar with the features when I discovered the rubber door seal on the Right rear door was missing. Upon further investigation I found the rear quarter looks like it was replaced but the work was never finished by the body shop. The rear quarter panel and the bumper were not attached to the inner fender as the bumper bracket was torn off so there were no places to put the bolts.
We called the dealer at 11:00 am 0n the 18th and told them we were bringing the vehicle back as it was not as represented and neither of the people were available but a person named Brice said to bring it in and they would take care of us. We got there about 1:15 pm and Brice turned us over to Robert who was a finance manager. We explained the situation to him and he did a cursory exam of the car and stated 8 missing bolts and a missing rubber strip don't mean the car was in an accident. By Oregon law we have 3 days to turn the car back but he refused to do it. He said he would buy it back for 4, 000. dollars less. I told him here is the key and the paperwork we are leaving. He threated to have the car towed away and charged to us. We took the car and left. We got an estimate to get the damage and missing parts replaced which came to 4, 335.56 but he forgot about the rubber seal. I reached out to Lithia Cares who sided with the dealership and I never got a higher up name to appeal to for help from Ford or Lithia. I can't believe a new car dealership would do business like this. I guess they are high fiving all over the dealership on this one. We are very frustrated and looking for some place to turn next.

Desired outcome: Refund my money and take the car back.

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S
4:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google I want all my data back that was stored and google has it and we know it I pay for it on top of it being free stop selling my information

Well let's start back in December 3rd of 2020 my Facebook was hacked I pay for Google one I have I've had it all my stuff backed up Facebook everything I have backed up on Google this Google that Google Drive Google Play Google fit Google this Google that nothing got fixed nothing gets fixed all they do is sell your information nothing was fixed anything nothing was backed up nothing they need to stop what they're doing their using the internet was wrong who are they to do all that taking my money automatically off my credit cards for stuff I don't even have or I don't get and I can prove it my email won't even work nothing works with Google all they do is sell your information I'm sick of them

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D
3:39 am EDT

Google Undefined google services

I have been charged for undefined "Google Services" on my credit card. When attempting to find the charge in my Google account, it does not exist. When attempting to reach someone at the phone number for Google Services provided by my credit card company, it only provides a recording with no way to resolve the issue. When I search for answers online through Google, there are no applicable answers.

Desired outcome: To have the charge identified, so that I know whether it is valid or if it is fraudulent and needs to be challenged and refunded.

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R
9:08 pm EDT

Google Google play movies

I paid to watch two movies on consecutive days. You took my money, but the trailer was what played, not the full length movie! (The Bourne Supremacy and Hombre). Please refund my money. Your editing group said my complaint was too short, so I must tell you I have complained to God Almighty; He will seal with you. I am having trouble with my email so please make any communication by text [protected]) Robert Yawin Jr

Desired outcome: refund my money! ($8+)

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S
7:20 pm EST

Google Fake games

I think oogle should get out og the buisiness ifthey r suppoting fraud with those fake games

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About Google

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Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

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Ensure you follow these steps carefully to effectively file a complaint against Google.

Overview of Google complaint handling

Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Exceptional care and service at fm ent was posted on Nov 30, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8762 reviews. Google has resolved 257 complaints.
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  1. Google Contacts

  2. Google phone numbers
    +1 (650) 330-0100
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  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
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