Green Dot review: I’m complaining about the permanent card block and denied access to funds greendot placed in my card after u received my refund

Dear GreenDot Customer Support,

I am writing to express my extreme dissatisfaction and frustration with the recent incident involving my GreenDot card. After uploading my identification card multiple times without numbers, my card has been permanently blocked, and I have been denied access to my own funds.

I understand the importance of security measures, but permanently blocking my card and withholding my funds without any prior warning or attempt to rectify the situation is unacceptable. I have made several attempts to contact your customer support, but I have received unhelpful responses and no resolution to my problem.

I urgently request that you review my case, unblock my card, and grant me immediate access to my funds. I am willing to provide any additional documentation or information required to verify my identity and resolve this matter promptly.

I expect a prompt response and a satisfactory resolution to this issue. Failure to address this matter promptly will leave me with no choice but to escalate my complaint to higher authorities and explore alternative options for accessing my funds.

Sincerely,

Darlene Aubrey