Good day [protected]
I have tried for weeks to call Winchester Hills Gym Company, the phone just rings and cuts off. At times it will be engaged to no end.
The thermometer does not work, making the Covid 19 Protocols null and void at this facility. This has gone on for weeks and nobody seems fazed.
I m on a platinum package and was advised that i will get vouchers as part of my package.
I joined in September 2020 and t date am yet to receive a single voucher.
I sat with a consultant who took my details and advised that he would send the vouchers, since January 2022, i have not received a voucher or a follow up call or email.
i would like to know who manages this facility, as i am yet to lay eyes on that person, so that these complaints can be taken up with him/her.
No hot running water for one to take a shower after a workout.. this seems to be the norm which i find shocking, to say the least
Your company is receiving a very bad reputation and this is purely because of the people you employ who are not aligned with the vision of his facility/company.
Desired outcome: Resolution of the above complaints and follow up from the manager