Menu
For Business Write a review File a complaint
CB Banks HDFC Bank credit card not received!
HDFC Bank

HDFC Bank review: credit card not received! 97

S
Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is to bring your kind attention towards my problem. HDFC Bank has issued a Credit Card in my name but I never received the Credit card. The Bank agents handed over the card to someone else without matching my signature and without informing the issuance of card.

On 12-10-06 and HDFC Bank Agent informed me that an amount of Rs.9975/- is debited from my account through Credit Card purchase. Earlier only calls for address verification were received from Bank but Bank didn’t informed me when it issued the card. The Bank also unblocked the card for transaction without my permission, which resulted into the deduction of above-mentioned amount from my salary account.

After personal discussion with Credit Card Manager Mr. Rohit Saxena, (Credit Card’s Division 5th and 6th floor, Ansal Classic Tower, Rajourie Garden) told me that the Card was sent through speed post. But no parcel received through post.in reply to the above complaint to HDFC Bank Card Division, P.O. Box 399, Anna Salai, Chennai. I received a letter stating that all the transaction incurred on my account before reporting blocking of card is payable by me.

I had requested Customer Care to block the Card only after knowing that the purchase has been done on my account. I have also requested Bank to refund all my money, as I was totally not informed about the issuance of card. This is the complete responsibility of the Bank agent to inform the customer about the issuing of card. Also the Bank has not matched the signatures on any receipt.

I have also filed the case in Consumer Court Noida but still the Bank hasn’t show me any proof of receiving the Card by me or the other person. So, think twice before you go to HDFC Bank!

97 comments
Add a comment
R
R
Rameshchandra bhatt
IN
Feb 11, 2019 11:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I transferred 2000 rs from upi id link with my hdfc account [protected] and upi is ramesh9979965292@paytm to uco upi id [protected]@upi on 23/1/19 .
Money reversed from uco bank but hdfc not accepted

View 0 more photos
D
D
Divya Sankari
US
Feb 12, 2019 12:00 am EST

Can't able to connect to customer care, very irresponsible, wanna complain about my missing carf

R
R
Rekha Pandya
IN
Feb 12, 2019 12:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

With reference to statement dated 22/12/2018, please revert the amount, as when I applied and received the card, it was said to me from your branch that this card do not have any membership fees.

Card Holder : Rekha Pandya
Visa Regalia : **********9607
Already mailed . Activated payzapp. Still I'm getting mail to make membership fees payment.

S
S
Suresh Gupta
US
Feb 12, 2019 3:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Your employee Mr Patil Rajpoot way of talking is not good for the customer we r not happy with your employee

S
S
Sukh Manchanda
US
Feb 12, 2019 3:54 am EST

I have submitted HDFC branch cheque in bazpur branch and the officer is saying that it will be transferred in 5 minutes and i am waiting for 15 minyes till now the cheque is not being transferred by the officer.

V
V
vinitha vince
US
Feb 12, 2019 6:46 am EST

I have transferred an amount to other bank account. Money has debited from my account and its not credited to that accont. Its happened three times. I need my amount back

K
K
Kishoregj
US
Feb 12, 2019 8:09 am EST

A call came from Hdfc customer care to intimate about my credit card payment.. but her way of approach been very bad and rude.. it's really make anger. Actually I got message yesterday to pay bill due to bank leave am gonna pay today . Please check the recorded call and train her how to attend the customer.. thank you.

S
S
Subhasri malakar dey
IN
Feb 14, 2019 6:20 am EST

Credit card auto debit cancle

S
S
Subhasri malakar dey
IN
Feb 25, 2019 5:24 am EST

My account number is [protected] .I have already cancle my credit card but auto debit not cancel my account my credit card number is [protected].plese cancle auto debit of my account.

P
P
Pinchu
IN
Mar 23, 2019 8:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I m from kalanaur dist rohtak
My ac no [protected] current account
Kalanaur branch not submit govt approved currency 50-notes
Miss behav
Torcher to policy
Agar policy nahi karvayenge to bolte hai aise hi apko tang krenge

S
S
Suprodeep Mukherjee
US
Apr 25, 2019 2:48 am EDT

Hi Team,

Please be informed i have written evidence from HDFC bank representative who delayed my request for disbursement and due to which the builder of my house imposed a heavy late payment charge.

The bank representative have also accepted his fault but no one is ready to act on my request of late payment waver off.

S
S
Suprodeep Mukherjee
US
Apr 30, 2019 7:31 am EDT

Hi Team,

Please be informed i have written evidence from HDFC bank representative who delayed my request for disbursement and due to which the builder of my house imposed a heavy late payment charge.

The bank representative have also accepted his fault but no one is ready to act on my request of late payment waver off.

K
K
Kaushalendra Mani Tripathi
US
May 05, 2019 6:59 am EDT

Request you to pls deactivate smart pay service immediately (i.e.today 30.04.2019 ) from my credit card no. ending with 1398 & confirm me. My Mobile No. is [protected], e-mail ID - kmanitripathi@gmail.com.
Thanks & Best Regards
-Kaushalendra Mani Tripathi

N
N
Naresh Buch
US
May 07, 2019 11:14 am EDT

I have been chasing the bank to close my account. The Balance runs into Negative balance. During my visit to India, I requested my Bank Relationship manager to reverse the Balance and close it Till now I get the new negative balance. I tried calling my manager but they are not responding and closing it

G
G
Gurudhacker
US
May 21, 2019 2:05 pm EDT

My credit card no ending 3978 the smart pay assigned to it of electricity bill of JVVNL which is wrong, it is of MSEDC of PUNE MAHARASHTRA, however consumer no is correct. kindly correct it.
Umesh
[protected]

S
S
srinivasarao alla
US
May 25, 2019 9:54 am EDT

How you sanction loan without OTP number i have not send OTP number you have sanction loan 215000 how is it possible please follow-up
Customers id [protected]
[protected]

M
M
Mohammed Jawed iqbal
US
Jul 21, 2019 6:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My correct amount is not being credited into my account. And for this I called customer service unable to reach them. Totally disappointed with service and ethic of HDFC

  1. HDFC Bank Contacts

  2. HDFC Bank phone numbers
    +91 226 160 6161
    +91 226 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 226 160 6161 phone number 13 13 users reported that they have successfully reached HDFC Bank by calling +91 226 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 226 160 6161 phone number 5 5 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 226 160 6161 phone number
    44%
    Confidence score
    Head Office
    +91 796 160 6161
    +91 796 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 796 160 6161 phone number 5 5 users reported that they have successfully reached HDFC Bank by calling +91 796 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 796 160 6161 phone number 6 6 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 796 160 6161 phone number
    Ahmedabad
    +91 806 160 6161
    +91 806 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 806 160 6161 phone number 2 2 users reported that they have successfully reached HDFC Bank by calling +91 806 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 806 160 6161 phone number 2 2 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 806 160 6161 phone number
    Bangalore
    +91 172 160 6161
    +91 172 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 172 160 6161 phone number 2 2 users reported that they have successfully reached HDFC Bank by calling +91 172 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 172 160 6161 phone number 0 0 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 172 160 6161 phone number
    100%
    Confidence score
    Chandigarh
    +91 446 160 6161
    +91 446 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 446 160 6161 phone number 2 2 users reported that they have successfully reached HDFC Bank by calling +91 446 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 446 160 6161 phone number 2 2 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 446 160 6161 phone number
    Chennai
    +91 484 160 6161
    +91 484 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 484 160 6161 phone number 1 1 users reported that they have successfully reached HDFC Bank by calling +91 484 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 484 160 6161 phone number 0 0 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 484 160 6161 phone number
    100%
    Confidence score
    Cochin
    +91 116 160 6161
    +91 116 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 116 160 6161 phone number 2 2 users reported that they have successfully reached HDFC Bank by calling +91 116 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 116 160 6161 phone number 2 2 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 116 160 6161 phone number
    Delhi & NCR
    +91 406 160 6161
    +91 406 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 406 160 6161 phone number 0 0 users reported that they have successfully reached HDFC Bank by calling +91 406 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 406 160 6161 phone number 0 0 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 406 160 6161 phone number
    Hyderabad
    +91 731 160 6161
    +91 731 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 731 160 6161 phone number 1 1 users reported that they have successfully reached HDFC Bank by calling +91 731 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 731 160 6161 phone number 1 1 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 731 160 6161 phone number
    Indore
    +91 141 160 6161
    +91 141 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 141 160 6161 phone number 1 1 users reported that they have successfully reached HDFC Bank by calling +91 141 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 141 160 6161 phone number 0 0 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 141 160 6161 phone number
    100%
    Confidence score
    Jaipur
    +91 336 160 6161
    +91 336 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 336 160 6161 phone number 0 0 users reported that they have successfully reached HDFC Bank by calling +91 336 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 336 160 6161 phone number 0 0 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 336 160 6161 phone number
    Kolkata
    +91 522 160 6161
    +91 522 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 522 160 6161 phone number 2 2 users reported that they have successfully reached HDFC Bank by calling +91 522 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 522 160 6161 phone number 0 0 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 522 160 6161 phone number
    100%
    Confidence score
    Lucknow
    +91 206 160 6161
    +91 206 160 6161
    Click up if you have successfully reached HDFC Bank by calling +91 206 160 6161 phone number 4 4 users reported that they have successfully reached HDFC Bank by calling +91 206 160 6161 phone number Click down if you have unsuccessfully reached HDFC Bank by calling +91 206 160 6161 phone number 4 4 users reported that they have UNsuccessfully reached HDFC Bank by calling +91 206 160 6161 phone number
    Pune
    More phone numbers
  3. HDFC Bank emails
  4. HDFC Bank address
    1st Floor, C.S. № 6/242, Senapati Bapat Marg, Lower Parel, Mumbai, 400013, India
  5. HDFC Bank social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024