Hostess Brands’s earns a 1.0-star rating from 810 reviews, showing that the majority of snack cake enthusiasts are dissatisfied with sweet treats.
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HoHos
I have been buying HoHos for a lot of years and they were great. The last 2 times buying them they were stale and tasted awful. I do not know what you guys did and thinking it made them taste better it didn't work.The experiation date is June 24 2021. They were my favorite. I will not buy them anymore but will continue to buy the other Hostess cakes as I have had no issues with those.
Desired outcome: I would like to be compensated since they were so bad
Hostess king dongs
I purchased a large box of kingdongs back in early April 2021, was very disappointed once i opened the first one, then second and so forth, they were very dry and just had a terriable taste to them, including the white cream in the middle, the frosting had looked like it melted off the king dong and did not look appealing at all. I purchased them at Sam's club in Madison Heights Michigan, and I will not purchase them again forced one time, they left a terrible taste in my mouth and I'm not going to buy them just to throw them away as I did with this box.
Thank you for the opertunity to send in my concern
Desired outcome: Refund
S'mores cupcakes
Bought this product because I'm a fan of this delicious treat. These cakes taste like sour milk I couldn't even eat it. For 3 bucks a box Hostess is making a killing selling products to people all around the world. I would like a replacement for something else because the store would not allow me to return them because they were opened. I usually dont bother with making complaints about produce but I coukdnt let this one slide bye, , , Hostess needs better QC personnel so honest people like myself dont spend there hard earned money on a product like this one.
Desired outcome: Replacement product
Expired product
Today 05/15/2021 at 8:28 p.m. I purchased a box of zingers. The best buy date is 04/05/2021. From store #16243. I am extremely upset because I have never had a problem with my zingers which I buy twice a week. Very upsetting
Desired outcome: Resolution of matter
Hostess Donettes bag
I had stopped buying these about 2 years ago after getting a bag whose contents, while well within date, tasted like they had been left open on the counter for a week and the donuts looked like they had been kicked around and then sat on.
Today while traveling my husband picked up a bag to snack on in the car. It was the only brand available at Flying J. Once again stale, and broken up donuts. Bag dated for May 31. Unfortunately he bought 2 bags because we're camping and I like powdered donuts for breakfast (another brand)
Thinking of sending this bag back to them along with a bag of the ones I have been buying (Mrs Bairds) so they can see how the product is supposed to taste.
Won't be buying Hostess again.
Desired outcome: Would like a refund for 2 bags
Raspberry zingers
What has happen to this product?
Is the company going broke?
These used to be so delicious.
Now its cardboard.
You can see the twinkie...
It should be coated with deliciousness.
Instead of the thin coat of crap that's on there.
It's like a bald guy that doesn't know when he should just shave the rest of head and call it bald.
What your selling is a twinkie with a splash of our company is going broke frosting.
Yeah I'm havn some fun with this and you should aswell but also take it seriously. They taste like crap. I can't even eat a full one. Sure I'm not fat and won't just settle for an orfice being filled. But still I enjoy snacks! Lots of them! Lol!
But sadly I can't get another box of these "radpeberry "twinkies again.
Thank you for your time.
Desired outcome: Better product
cheese danish
Your alleged cheese danish are really pathetic! Maybe half a teaspoon of filling! Really pisses me off to pay good money for a poor product! Hostess is officially on the list of companies I will never buy from again or have a kind word about !
Desired outcome: just to let them know their product sux!
Hostess dinettes powdered
Just noticed when we got home that our 6pk of donuts is actually just a 5pk! What a bummer! Love your little donuts especially when we actually get six. Got a little shortened on this one! Looks like one of them fell sideways and blocked the last one from getting inside. Please make this right!
I401 [protected]
Best Buy: APR 05 2021
[protected]@comcast.net
Desired outcome: Coupon for another pack would be nice!
Blueberry mini muffins
I bought 3 boxes of blueberry mini muffins and in the 2nd box there was only one pkg of muffins I am very dissatisfied as my children are hostess lovers. I am a single father and I'm raising my 4 children on my own with limited income. Hostess products was the one thing I buy for my children as a special treat. I am hoping that the hostess company can fix this misshape that occurred so my family can go back to buying and enjoying the hostess brands.
Thank you
Desired outcome: I want a free box of blueberry muffins
Caramel ding dongs
I bought 2 boxes of Caramel Ding Dongs from our local Dollar General. When I opened the second box I noticed one of the individually wrapped ding dongs was already opened. It appears that the back seam had not sealed properly. The ding dong was hard like it was stale of course. I usually have no problem with any Hostess product and will continue to buy Hostess products. I just wanted to let Hostess know. Thank you.
Raspberry zingers
I am writing to complain about the zingers that I bought. I bought 2 boxes and paid 3 dollars a box and they were hard. I was not very pleased with them. The upc code is [protected]. I would really appreciate a return or a replacement. The store would not take them back because they were opened.
Desired outcome: coupon for replacements
Hostess zingers
Quality control stinks! Last 6+ boxes I have purchased have 2 different types of icing in one box. One icing is the usual creamy chocolate on top and the other is a light brown hard icing. The zingers w/ hard icing taste like crap, best to pull icing off & throw in trash then eat cake. I have to quit buying, high dollar to start with, then throw the best part.
Desired outcome: Need to get fixed! A little reimbursement would be nice, as they're not cheap
Hotdog buns
Hello, how do I submit a complaint? I purchased some hotdog buns from Walgreens tonight and I get home to make hotdogs and the buns are molded! I can't return them because they're already closed. The best by date is January 27, 2021. These hot dogs were $2.99 which isn't much but it's much to me when I'm hungry thinking I'm about to have hotdogs and now can't eat them, instead I have to wait until tomorrow to return them back to the store which is very inconvenient! Thank You
Iced vanilla zingers
I have been buying these iced Vanilla Zingers forever. But the last 2 times I've bought them they've been stable, and they are my favorite. The last ones I bought were: Best By Jan. 2, 2021 number H101924000293
19:56
Just wanted to let you know so the problem can be addressed. I buy them every week.
My address is:
Lori Hudson
1207 Coyle Street
Springhill, La. 71075
My dad use to buy these for us when we were kids.
Thanks,
Lori Hudson
Zingers
I purchased zingers all the time where it the raspberry it's like a Twinkie with coconut on it there's no raspberry 🤦🏾♀️
Strawberry cheesecake mini donuts
I purchased a bag for my 1 year old daughter, nothing new i always purchase these for her and when I opened the bag and reached into grab one I felt an something that was not the same shape as the donuts, I pulled it out and I don't know what it is. I am a regular customer I always buy Hostess products and am always satisfied until now with this product I am very unsatisfied, more so because it was for my daughter
Donuts are expired
I bought donuts at dollar general on Nov 30 2020 the address is 357 west ave j robstown tx 78380. The donuts are expired my daughter and I got sick from eating them. My name is Veronica my phone number is [protected] my email is [protected]@gmail.com the doctor at the er said it was food poisoning
Hostess ho hos
I am filing a complaint for misleading information, the box of Hostess Ho Hos I purchased said there are 10 individual wrapped Ho Hos and the box that I purchased only contained 9 individual wrapped Ho Hos. Now I love your Ho Hos but this makes me upset I didn't get 10 in the box I purchased.
Devil's food zingers
I purchased a box of 10 devil's food zingers and when I took a bite of it, it was very hard and when I took another out I noticed that the one I took a bite of was discolored very light and hard but the next one was very good but the one I took a bite of was awful and made my mouth have a terrible aftertaste for a long time even after I ate the next one don't know why it was hard like that but I wanted to address the problem so it can be Aurora Mosley. You can reach me at [protected]@gmail.com
Cinnamon rolls
I bought a box this morning and there was 2 package that was already opened and they were hard
Hostess Brands Reviews 0
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1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".
4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
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9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.
Overview of Hostess Brands complaint handling
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Hostess Brands Contacts
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Hostess Brands phone numbers+1 (646) 277-1228+1 (646) 277-1228Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone numberInvestor Inquiries+1 (800) 483-7253+1 (800) 483-7253Click up if you have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone numberCustomer Service
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Hostess Brands emailsmarketing@hostessbrandsllc.com100%Confidence score: 100%SupportHostess@clynch.com100%Confidence score: 100%Media Contact
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Hostess Brands address7905 Quivira, Kansas City, Missouri, 66215, United States
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Hostess Brands social media
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