Hyundai
Reviews and Complaints

I have a 2015 sonata sport and the paint on the roof is peeling. This is my second sonata in the past 8 years. I cannot believe that a five year old car is peeling and from what I read, this is a common occurance. What can can be done about this. I understand that the body is covered but the paint isn't? This was not a cheap car so why is the paint job second rate. I talked to an auto body man and he said it had something to do with a stall in the assembly line process that let the base coat become "stale" and the finish coats not adhering correctly. I need something done and I don't feel I should have to pay for shoddy workmanship

Unpaid Salary
Please help me I have worked for Hyundai Lenasia for 7 months and last month they refused to pay me my salary I have been calling them numerous times and sending them emails yet they pretend as if I never worked there please help me

I bought a Hyundai ix35 from Hyundai Pinetown on the 22 February 2021 and was told they will do their part in the change of ownership of the Vehicle the permits it came out will has expired salesman has been lying saying they have applied for a new permit. They said they are busy with the vehicle paperwork I don't know what to do now as I am unable to drive an unlicensed vehicle.

On the 5 March 2021 on way to work my car just jam and lock the gears, I call Roadside assistance of which was not a problem they came in time and tow the car to Hyundai Hillcrest. I was not worried because when I bought the car my salesperson from Hyundai Hillcrest assured me about the Maintenance plan and the warranties.

I waited for the Nashir from Hyundai Pinetown to give me feedback on Monday he called and he said they have put through my claim to Liquid Capital. I waited for the feedback I even go there on Wednesday morning he assured me as soon as he received an authorisation I will have my car by the afternoon.

Now to my surprise he told me the claim rejected because the wear and tear was abnormal, I really do not understand what is that I am paying for the plan so I will have a peace of mind. The car is only 14 months old and it has 27 148 km on the clock and there was nothing talking about normal and abnormal.

This is a second week now without a car my kids did not go to school the whole of last week because I did not have a transport for them. Just when I thought, I am liable to pay R3400 for the car to be fixed which I was now going to borrow Hyundai is saying that R3400 is for the removal of the gearbox and inspection of a clutch I still have to pay R5000 more to fix the car.

I have been driving for 15 years and my first car of 11 years I never come across this problem, it is my first time hearing about normal and abnormal.
I am very frustrated rite now I do not know if this happens because I am a woman and they can just take advantage of me because I cannot stand for myself.

I do not have money to fix a new car that is why I bought this car.
I am not happy and impressed the way been treated and now I find myself with no car. Fixing a car was not on my budget, as I know the car is only 14 Months.
My thinking is now that mean Hyundai sold me a car that was not in a good condition and when I read Hello Peter it is trend that Hyundai blame the driving style.

We are so disappointed, we bought a car in August last year and now in Feb the car was broken and giving us problems, when we phone Hyundai they told us to phone Msure and sort it out with them, the car was taken to Bosch in Pietermaritzburg it has been there for a two weeks now, when my husband went to fetch it is still giving us problems. We phoned Hyundai and the Marcus the manager promised to phone me back and he didn't, now we are stuck with a broken car and yet we paying for the car. We don't even have a car to go to work.

Good day.
My name is Anastasia and I am terribly disappointed with hyundai.
On Saturday morning I took my car for its annual service at pinetown hyundai.
The personale I spoke told me they will call me back to fetch my car so I waited for hours. Around 2pm I tried calling to find out what was the delay but no one picked so I decided to get there myself when I arrived the workshop was closed I was in shock. I spoke to someone in the sales department they after awhile they realised
that the service dept forgot to call me to pick up my car and they had no idea where my car was at that very moment the sales peronale and myself went looking for it which created an inconvenience to me and totally irresponsible on the department I have very upset at this matter because the peronale I spoke to told me I will get a call back on Monday.
However around 10 am I did receive a call and I was busy at work and asked if I could get a call back in the next 5 minutes.
I did not get a call back.
There after I phoned hyundai head office and they told me hyundai pinetown will contact me the next day.
I have waited the entire day for this.
This is absolutely ridiculous.
I am furious and I do not understand how hyundai can treat their clients in this way.
I am very disappointed.
The customer services is absolutely poor.

I' currently have a 2015 hyundai elantra with less than 107k inline in calgary alberta where it is cold. This last week we had very cold weather. I started hearing a noise from the engine. I do believe that it is a piston slap. Seeing all the lawsuits and class actions against this issue right now is terrifying as I just bought this car and have been having issues since I bought the car. I did purchase extended warranty but that is not the concern. I have had this vehicle for less then a year. Reading everything, I am wishing I never bought this car and wishing hyundai disclosed this information to me. I want this problem fixed as this is very serious and costly. Please get back to me right away.

1. This is the 2nd Hyundai that we have leased.

2. The one in question is a 2018 SONATA leased on 7/28/2018.

3. I decided to use the purchase option in August 2020 with a check date Aug 26, 2020 for $13, 989.35.

4. When I received the Title is did not have a lien release portion filled out so DMV Oklahoma changed the title to our name but left the lien holder as Hyundai Lease Titling Trust.

5. The title OK DMV said all I needed was a statement from Hyundai on letterhead and notorized stating no lean is on the car.

6. Since receiving I have called multiple times, with multiple tickets opened, the Finance Division of Hyundai. In all cases I have been told that a "form of NO Interest" will be notized and sent on 2018 Sonata.

7. The last ticket was 1/5/2021 [protected] were I was told the form would be sent out in 3 to 4 business days.

8. Also see tickets from 9/23/2020 and 11/25/2020.

Paul Hawkins
3105 N Madison Ct
Stillwater OK 74075

Vin 5NPE24AF9JH683332

Cell [protected]

This has gone on much to long. I have tried the Finance Lease and Title Groups multiple times. Have tried to talk with Customer Service that was no help. Called the original dealer in Las Vegas and even today asked a dealer in OKC to assist. All like good solders have said talk to the Finance Group that continues to not follow through.

Had a new twist today. I am 76 and a manager in a OKC dealership offered to help by letting my trade my car on a new vehicle. Said they have the knowhow to get the lien release on the title. And he thought he was doing me a good deed.

Paul Hawkins

Last month I took my car back to Hyundai Pinetown to complain about my air filter box being broken and NOT being told about it during my last service with them. The manger on duty simply dismissed it and said it wasn't them. He didn't come to the car and have a look at the damage. This morning (23/01/2021) I took my car in for a service only to be called back in about an hours time to go and pick it up because my service plan wasn't going to pay for the service. My mileage was too far over the limit. Thank goodness for Tracey who checked on the system and explained everything to me. My complaint is that YESTERDAY the female individual who called me took my I'd number and also checked and said that the service plan would pay. Why are people who are so undedicated and irresponsible and not knowledgeable still employed to call customers and misinform them. I'm NOW sitting with a car that's NOT serviced because I didn't arrange to have cash on hand because I was misinformed and mislead by 1 of ure employees. This is the 2nd time the Pinetown branch is giving me poor attendance to matters that are of utmost importance to me. I urge that the service department be jacked up and filled with MORE dedicated people like Tracey.

I wanted to buy a vehicle from Hyundai Umhlanga about 2 weeks back however upon seeing the car I was truly unhappy and did tell the guy I was dealing with I was unhappy with the offer (Ashley).
He told me that after a year I can come and do a trade in for what I like.
Then as the day went by, I decided that I didn't want that deal and contacted Ashley that very night he did advise me he is no longer working for them and for me to go to the dealer the very next morning, which I did around 8am and spoke to Deon which is the manager of the dealership and explained to him that I'm not happy with the deal and I want to cancel as I haven't taken delivery of the vehicle. And I would like my deposit back.
Deon did try to give me other deals according to that budget on what the finance was approved on and was also willing to give me a cash back if I took the ford.
But I was still not happy as he also insulted me saying that according to my affordability you don't expect me to get you a SUV exact (words), and that I can't get my deposit back I would need to go to court for that.
I had to contact the MFC and stop payment, (Deon didn't want to assist me with that either and told me it's too late the deal has gone through).
I spoke to Zahera Hoosain and enlighten her about the situation and told he to stop payment which she confirmed payment was not done on her side as yet and later on emailed her to cancel the finance which I copied Quinton Dry (Dealer Principal) on as well.
When I asked to speak to someone higher than the manager, I was told that he was not in, and called a number of time and spoke to Nicolene which is the Dealership Principal PA I was told that he was off sick and then will be back that Friday.
When Friday came, I called and was told he is still not in the office and will be on leave the following week. And then was given the Hyundai customer service number and when I asked for a email address for the dealer principal I was told they do not give out emails but later when I did a little more research myself, I noticed that the email addresses were advertised on the website for public. I did try speaking to Deon the manager but he told me it's out of his hands and I need to wait for the legal team to get back to me.

I still didn't take delivery of the vehicle and Hyundai still don't want to cancel but MFC said yes I can cancel but they can't unless the dealership does.

I had bought a New 2016 Hyundai Elantra from Irwin Hyundai located in Laconia, New Hampshire.. I have rust on the passenger side by the lower part of a fender well.. The car now has 28.000 miles on it, I was told that it is over the warranty limit.. I would have brought it to the dealer earlier but, with the pandemic going on it was possible.. I just had the 2nd oil change this year.. so that means 6, 000 miles minus I had the rust present.. your talking 22, 000 miles and rust on the car! I have been a hyundai owner previous, however I will never buy one again.. I can't believe that a a car with so little mileage is not covered... I even have an extended warranty.. Guess I'm the 1 that has to foot the bill.. I would tell anyone that unless you want a rust bucket don't buy a Hyundai.. I will be selling mine!

In June 2017 I bought a new Hyundai i20 at George Hyundai.
I recently started to see that the wheel rims are starting to get white spots on it. Some people told me it is alloy rust.

I think this is bad kwality wheel rims and would like to know whether I have any claim for the repair of this rims.

I sent a email to the branch manager at George as well as to Huyndai itself with no response.

I have purchased and driven Hyundai vehicles since before the year 2000. I were very satisfied with the various Hyundai vehicles that I purchased until the last Hyundai Elantra 1600 which I purchased in June 2015.

- The engine started making a noise from approximately 60, 000 km. Eventually the engine was replaced at 89, 000 km due to a faulty bearing being diagnosed. This after many months of being booked into the service venter over and over again causing great inconvenience.

- The pressure plate failed at around 60, 000 km and now again at around 125, 000 km. The vehicle were giving continuous clutch problems sine around 55, 000 km. The latest unplanned pressure plate replacement coming at a huge cost.

very poor service no hearing at all, VERY BAD CUSTOMER TREATMENT,

service at Ganesh hyundai, surat

service manager= MR. Maulik
assistant manager = MR. Pragnesh

PLS CALL ME. {M} [protected]

We purchased this car in January of 2019, shortly after our purchase (when we had 429km) we discovered that the oil was over full. We contacted the dealership we purchased from and they ask us to smell the oil to see if it smelt of gas and it did. They asked us to bring in our car they ran some tests and told us they thought it was the high pressure fuel pump, but being this car was a new 2019 they would have to order this part and for us to take the car back home and they would call us when the part came in. A month goes by and we have not heard again from the dealership, so we called them to find out when they are going to do this work. We were told to bring it in and the work would be done, they had forgotten to call us. The HPF pump is changed, we take the car home again, check the oil the next day and it is over the full line again and smells of gas, same thing again, we contact the dealership and over the next year and a half we have been receiving the same run around. This vehicle could quit at anytime, we are senior citizens and our vehicle is not reliable. The dealership requested to have our vehicle to do test on it they had it for months and they put over 5000km on our vehicle, and tried to tell us this was our imagination that while they were driving our vehicle it was not put fuel into the oil. So we had the oil changed at another Murray dealership and sent the oil sample away for testing, the test is attached below. Murray Hyundai was not please that we had done this independent test out of their control. After seeing this they changed the HPF pump again and the fuel is still coming into the engine so there was no change. We have not been offered any type of compensation or solution. We have constantly been contacting the Dealership, the general manager, the service manager, and we are always being told that they are trying to work this out with Hyundai Canada to get our car fix. AS of today there has been nothing done by Hyundai Canada or by the dealership in repairing our vehicle it is still pumping fuel into the engine. We are very disappointed! Shortly after our purchase of our new vehicle my husband had a stroke, it has been a tremendous burden add to us with our brand new vehicle with mechanical issues. At this point we would never recommend buy a Hyundai product nor from this dealership. We have been lied to and ignored about trying to receive the warranty we are suppose to have with this vehicle, Murray Hyundai nor Hyundai Canada will do anything. We have phoned Hyundai Canada and the call doesn't go thru, you just sit on hold, we have wrote a registered letter to Hyundai Canada and were ignored. Our marketing for our products for warranty reliability is all not true. Murray Hyundai and Hyundai Canada are taking advantage of seniors on a limited income as we do not have the financial ability to continue and will have to take a major loss on our vehicle.

#[protected]
I reached out to HMFUSA to get a deferment because of COVID. Not only was I diagnosed not once but twice and then complications and pneumonia. called several times, sat on hold for almost an hour with no help, several emails sent and now late payment fees.All trying to do this while sick and trying to get well. I finally got an email back June 24th. NO ONE has been able to help me. So not only are they NOT back up and working and supplying full customer service but NJ is also not fully back up and running. I find this very disturbing that no one can help me get another differment. I have postive test restults that have allowed me not to return to work and has cause financial hardship.
Asking for another diferment for June is not unreasonalbe. And utlimatly your not giving me something for nothing.
Your customer service during a pandemic has been not timely, but you expect payments to be timely.
America has suffered a great loss, and I myslef was directly effected. This has cause more stress to my better well being and truly discusted with Hyundai over there actions, lack of care, compassion and effective response.
Im not giving up hope that Hyundai will honor a June deferment to my account. Or add the late ammount minus late fees over a 12 month peroid so I can get back on track.

With my lease coming to an end, I visited my local Hyundai dealer on May 2, 2020. I traded in my lease and purchased a 2020 Tucson. To this day, when I call hmfusa, the computer tells me my payment ammount and due date that match my lease.
When I go to the web site, it shows the correct ammount for my new purchase, but has the wrong due date. 99 % of the time when I call, after spending a few minutes authenticating, the computer tells me the wait time is too long and I should call back, then hangs up on me. Ridiculous!
Six days ago I finally got a human on the phone. After being transferred from one incometent CS rep to another, 3 times, I finally got someone who understood my situation. This was important because I am under contract to purchase a new home and since the web site now showed me being late on my payment, I was worried it may affect my credit score. She promised it would be resolved immediately.
Nothing has changed and it now shows me 7 days late on my payment even though my contract shows my first payment not due until July 31. I have called at least 6 more times and can not get a person on the line. I even have multiple employees from the dealership trying to help me resolve this issue, and they are equally frustrated with hmfusa.
This is the worst customer service I have ever received in my life!