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Jimmy John's

Jimmy John's review: Service

L
Author of the review
5:43 pm EDT
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Saturday 7:51pm

Jimmy Johns#2889

My friend and I decided tohave sandwiches for dinner. We do not live in Silverdale where this JJ was. We are from Tacoma area. Ordered my sandwich which was a Vito#5. She ordered hers but took a moment to look at menu because she had never had JJ sandwich before. She did whisper under her breathe that she thought the crew of three guys were “stoned” but don’t know that for certain. She ended up getting a Cuban. We were staying in hotel in area so went back to hotel 11 miles away and discovered on opening sandwich hers was a tuna and not Cuban. They also charged me for her sandwich even tho I clearly stated we were paying separate. I did not go back to store to get this all straight since we were 11 miles away. I was so embarrased about her sandwich I told her I would not make her pay me after all I suggested the place. So bad service and wrong sandwich is bottom line. Need to check on this crew!

Linda Sirvin text me at [protected] no calls please and thank you.

Claimed loss: You are company who lost…. Us as customers

Desired outcome: Talk to staff and let them know they failed this night.

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