Karnataka State Road Transport Corporation [KSRTC]’s earns a 1.8-star rating from 81 reviews, showing that the majority of passengers are dissatisfied with travel experience.
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Poor bus service
I am a frequent traveler by KSRTC busses on the Bangalore – Kanchipuram route. I had booked a confirmed return ticket from Kanchipuram to Bangalore for 25/02/2007 by KSRTC bus at Ramya Associates, Bangalore. The ticket No is 1686392, bearing PNR No.Z14939444 and Tripcode 2300KCPBNG.
The bus with the aforementioned trip code was scheduled to depart from Kanchipuram at 23.00 hours on 25th Feb. 2007, when I reached the Kanchipuram bus stand at 10.35 p.m. on 25/02/2007, I found that the bus was not available for boarding at the bay and continued to wait for the bus near the bay under the impression that the bus had not yet arrived. At 11:45 PM when I inquired, I was informed by the people that the bus has left at 10.15 p.m. as the bus was full.
I had a bad time traveling back to Bangalore as I had to board an auto to reach the White Gate at Kanchipuram Highway, then took a bus going to Vellore, from Vellore boarded another bus to Hosur and finally took a bus to Bangalore from Hosur. The entire journey between Kanchipuram to Bangalore I have traveled standing. I had a sleepless and a tiresome night.
I request you to answer the following questions keeping the above aspects in mind:
1. How can the bus depart before the scheduled time of departure without a passenger who is holding a reserved and valid ticket?
2. Who is responsible and would compensate for all the trouble that I took to reach Bangalore without any fault of mine.
3. Who will bear the extra expenditure that I incurred to reach Bangalore?
The complaint has been investigated and resolved to the customer’s satisfaction.
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Karnataka State Road Transport Corporation [KSRTC] Contacts
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Karnataka State Road Transport Corporation [KSRTC] phone numbers+91 804 959 6666+91 804 959 6666Click up if you have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 804 959 6666 phone number 1 1 users reported that they have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 804 959 6666 phone number Click down if you have unsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 804 959 6666 phone number 0 0 users reported that they have UNsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 804 959 6666 phone number100%Confidence scoreCustomer Service+91 776 099 0034+91 776 099 0034Click up if you have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0034 phone number 1 1 users reported that they have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0034 phone number Click down if you have unsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0034 phone number 0 0 users reported that they have UNsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0034 phone number100%Confidence scoreOperational Issues (AWATAR Cell+91 776 099 0035+91 776 099 0035Click up if you have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0035 phone number 1 1 users reported that they have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0035 phone number Click down if you have unsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0035 phone number 0 0 users reported that they have UNsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 776 099 0035 phone number100%Confidence scoreOperational Issues (AWATAR Cell+91 761 876 5800+91 761 876 5800Click up if you have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5800 phone number 1 1 users reported that they have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5800 phone number Click down if you have unsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5800 phone number 0 0 users reported that they have UNsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5800 phone number100%Confidence scoreRefunds for Online / Mobile Bookings+91 761 876 5900+91 761 876 5900Click up if you have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5900 phone number 1 1 users reported that they have successfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5900 phone number Click down if you have unsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5900 phone number 0 0 users reported that they have UNsuccessfully reached Karnataka State Road Transport Corporation [KSRTC] by calling +91 761 876 5900 phone number100%Confidence scoreRefunds for Online / Mobile Bookings
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Karnataka State Road Transport Corporation [KSRTC] emailsonlinerefund@ksrtc.org100%Confidence score: 100%Support
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Karnataka State Road Transport Corporation [KSRTC] addressKarnataka State Road Transport Corporation, Central Office, K H Road, Shantinagar, Bangalore, 560027, India
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Dear KSRTC and KKSRTC we have only one Rajahamsa bus to bellary for moring time at 7:15 and every it will be full and now many people will travel from Bangalore to bellary in early moring time so please we request to assign some more luxury buses like Rajahamsa and avirata buses because to save our travel time.
Dear sir / madam
Regarding this bus not stopping
In sindhanur taluk dhadesugar village via ballary dist aslo ballary main road
Since I'm morning 6 to 8 colud not stop even 1 bus on There are 4 buses in front of me but no one is stop in dhadesugar village but is have permission of bus stop aslo they have bus stand of main road
Daily I am traveling but conducter not ready to give balance back .from conducter side mis behaviour
Hi sir I am citizen of munirabad from Hospet to munirabad buses are not available and much as bus conductor are behaving rude with passengers the bus number is KA35F232
Hi
I was travelling from DAVANAGERE to Bengaluru in NWKRTC Gadag to Bengaluru bus number KA26F 1072
Driver is very slow, not professional driver, very bad maintained bus,
When bus was near Majestic
He drove very slowly and didn't reach on time
Bus is having no Proper wiper, No lights
Busy ticket issue as the conductor issued for lakkasandra and he told to get down from the bus in Silk Board I need to complaint and rectify by this problem I left my train
I travel many times from haveri to turuvekere( panaji to mysure bus ) by booking ticket in online but now online booking for this cities are not showing , i called customer care they are not solve the problem and they are not ready to take complaint. Customer care people gave some people numbers they are not responding properly
Dear sir KSRTC bus towards Kanakapura ,at Silk institute metro station bus not stopping 5bus are crossed stop no bus stoped ,kindly request you to take action against them. Bus crossed 7.50am to 8.22am on 18/06/2023 5 bus not stoped at this stop .one of the bus number not stoped KA-42 F-1666
Bus driver of the number KA-09 F-5036 (Non-stop Banglore to Mysuru) behaved harshly with passengers. When asked for a doubt he was very harsh.
This incident happened during 8:10pm at Satellite bus stop. Driver's name was not present, as there was no nameplate on his shirt.
He refused to answer when I asked "Will the bus go via highway"
Hello sir Chikmagalur vehicle and Hassan vehicle Mangalore vehicle is not allowing for inside for going to Kunigal that conductor is telling go that side we will take that conductory telling like that only I already spend to hours I will share you that KSRTC bus photo alsoh