This company is extremely unprofessional and seems like a scammers who are trying to rip of their customers.
We bought highest extended warranties on all our appliances, our microwave has gone bad and still more than two years of warranty is left. It has been more than 18 days and no technician has even reached out to us despite of us calling King & State customer service many times and registering our complaints after opening our original claim 18 days ago. When I called customer service to follow up about status of our existing claim reference number #1192108, they hang up the phone and never call back.
My advice to stay away from this company who are just a group of extremely unprofessionals to the very least, if not scammers.
Recommendation: Never Ever buy Extended Warranty from Piece of Crap King and State company as they are bunch of scammers