King & State review: 65 inch TV-a line appears when the TV is turned on

I first contacted Leon's Crossiron Mills, Calgary location when I noticed a line appearing while the TV is turned on. There is no external damage to the TV. Since the TV was purchased just over an year ago, Leon's asked me to contact King & State. I contacted them and they sent a technician after a few weeks. I have been waiting for this to get fixed, but a few weeks ago I received a voice message from King & State saying that it would not be covered under warranty.

I tried to call them back and requested for a email communication stating why the defect is not covered under warranty. I have not received any response from them yet.

In my experience, Leon's and their third party warranty providers like KING & STATE and ZUCORA are ripping people with their fake promises. They always send a technician but they never fix anything. These third party warranty providers always lie and loot customers money. I suspect this is the game plan by both Leons and third party warranty providers.

I would ask Leon's management to act responsibly and respect people's money and time. It is high time you check your third party warranty providers, because their service is extremely POOR.

I am also attaching a photo and a video of the line appearing when the TV is turned on. It is not an external damage. If this cannot be fixed by your third party extended warranty team, why do you steal hundreds of dollars from people in the name of third party warranty?

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