LabCorp
Reviews and Complaints

I had a confirmed appointment today, June 3, 2022 at 2:45pm at the LabCorp located at 51 Main Avenue South, Clearwater, FL l location. When I arrived at the office at 2:30 pm, the doors were locked, lights out, and no one was there.

When I first arrived I was not sure what office it was as there was no signage. I asked a lady working at a Title Company located across from the LabCorp with no sign and she told me which office it was, but she said no one was there. She further stated that the same thing happened yesterday with another lady who had a 3:30pm appointment. This time she said the staff was still there but would not let her in.

While I don't know the circumstance of the other lady, I know for a fact I had a confirmation of my appointment today for this date and time, yet there was no one was on site. It appear as if your staff is closing up and leaving the site when ever they feel like it. It is also disappointing that my test required fasting, which I did until 2:30, but could not get my test done. This is extremely poor customer service and will champion for my employer to seek an alternative lab service provider

My wife had a sample sent in from her annual exam per the OBGYN. It was covered by our insurance. She got a call from the OBGYN that the lab (Lab corp) had a problem with the sample on their end and she would have to come back in and have another one taken. She was told it was their fault, and they apologized and there would be no charge.

We of course were billed. My wife called Lab Corp - and left several messages, finally Christi returned her call on 5/10 (service was on 3/8/22) and apologized again and said there was a 0 balance.

30 days later you guessed it another bill comes in the mail - this time saying it would be sent to collections if not paid. I paid this bill and called Lab Corp to see why it hadn't been zeroed out. We had documentation on who called us and when - they had no record of anyone calling and got a lot of lip service and talking in circles about credits and amounts billed that we weren't even talking about. Spoke to a Ruby who was very nice and tried to be helpful, but no resolution.

I was a former employee that was interested in re applying. I contacted corporate and recieved the steps I'd have to take to re apply. I interviewed with corporte and they stated i was now allowed to reapply with labcorp. I then applied at the location i prev was employed and was contacted for an interview. During the interview it was discussed my former employment and what to expect if i was re hired. I then was contacted about making an offer, but then i heard nothing. I reached out multiple times and was eventually told they "decied not to move forward" with further invstigating I was told my former supervisor didnt want to hire me, after i had been interview twice, and told an offer was in process. I feel this is discriminatory and unfair, and i had already put in notice with my current employer

I went, today, for blood and urine tests to a LabCorp facility in NYC I was refused service because of a $380.00 disputed and outstanding bill from 2018. Upon calling (again for the 4th or 5th time) to see if I could resolve the dispute, I decided to stop and ask my doctor to send the test request to another participating lab.I would like to negotiate and pay the Medicare scheduled rate for the 2 tests that Medicare claimed "Were not medically necessary" and have LabCorp continue processing my tests. Oh, and have LabCorp contact and clear my credit rating which was negatively impacted by their actions.

I requested a 24 hr urine test last week. Today I got a call from Stephanie from # [protected] about some more info she needed. As I was attempting to get the information to Stephanie she hung up on me. I tried calling her back 31 times and she would put me through to her voice mail every time. Someone needs to have a serious talk to her about customer service. Maybe she should look for a different type of job. One where she doesn't have to deal with the public.

On 5/11/22 I had a scheduled appt. at 7:45 with Lab Corp located in the Walgreens at 150 N. MacDade Blvd., Glenolden, PA

#1 the location used within the store is dirty. It is not a place that someone would want to have something done that requires taking ones blood. But that is not what I a complaining about.

#2 Lab Corp technicians - I have gone to several locations over the years and have come to the realization that I never really know who I will come across on the other side of window when you check into one of them.

This tech took the cake , When she opened the door to call out a name for the next appt. before the door shut, I said excuse me can I ask you a question? She looked at me with everything that said you are kidding right. All I asked is if she were taking the next patient who had a appointment, since I scheduled one online. She rudely said yes and stated I'm the only one here! This line has been used over and over again by your technicians. Its a wonder Lab Corp doesn't seem to care about the customer service side of the people they employ these locations. They all seem to hate their jobs using this one line. Which by the way is not the patients problem. It all screams I hate my job. It was evident she could have cared less.

I waited until she opened the door again to call another name. This time when she called my name she looked at me and asked if I had mask I said no but I can run to the car and get one. By this time I was already considerably late for work as it was already 8:20 am. and I had a 7:45 am appt.

I told her I's be right back I literally took 30 seconds at most to run to may car.

I knew she was going to go ahead and take another person before me. No surprises there she did. I knocked on the door she did not respond. Knocked again she opened it and yes there was a gentleman in there. I knew she was being spiteful.

She then told me the man she took back had a 7:30am scheduled appt.

He did not because she had already called me in for my appt. She flat out lied regarding the other man by saying to me he had a 7:30am appt.

If that were true she would have called him back and not me.

She then proceeded to tell me while holding the door open that she was not going to take me because I was being rude. Since when is asking a question being rude. She was clearly unapproachable and rude by saying everything out loud so everyone could take part in the conversation .She had that one really backwards.

I then asked for her name she would not turn around or answer. I asked again nothing.

I left that lab corp and went to the lab corp on Baltimore Pike in Springfield.

I checked in and waited. After I was called back waiting for the tech to call next I was in the back waiting to have my blood drawn. Your tech. from where I had just left in Glenolden (who would not tell me her name) called the desk girl at the one I was at in Springfield and told her the whole story of what happened to her? Really!

I had to laugh inside of myself ., I sat there and could here everything because she was repeating it out loud. I knew it was me they were discussing because the desk girl was repeating it all out loud.

Now I don't know what kind of operation Lab Corp is running. But It seems more like a 3 ring circus.

I am so tired of dealing with Lab Corp.s personnel I actually dread needing to go there. Is that really how you want your patients to feel entering them.

If I had a choice of where to go for my lab work trust me it would never be a Lab Corp. Since its the only place I can go due to my Ins. Provider I have no choice.

I do expect a response from Lab Corp. and to address this situation.

If I do not hear back from Lab. Corp, I will go higher up the ladder within the organization and as well to Social Media.

Windrose Family Medicine-Lab Work April 25th 8:00 am Lab work done for Dr. BiJoy Mukherjee. The Lady that performed the blood work was a black Female height between 5'5 or so weight 180-200 that's guessing large size lady.

When you insurted the needle and the tube to it I felt a painful and burning irritation in my vains which I had never experienced before doing lab work with them. She was not a regular person that I have seen their. The gentleman that is always their is regular and he was working that day but assisted another patient before me. I know he does a good job but on this date it was a new phlebotomists I guess that would be what they are called working inside the doctors office. I had to go back this morning because I still feel irritation in that vain where she pulled the blood from. It is as if something from the blood collection tubing went into my vain. the arm is soar I have some swelling. This has been going on since had the blood work done. She said something about inflow tubing. I think she needs to go back for training again. Some people I think need to be train more thoroughly before they handle live patients. I hope this does not lead to something else and I have problems and need to go to the hosiptial. I did go in an asked the other Tech about it and he gave me some heat pads to place on my arm. No help or suggestions from the lady that did the blood work on me.

I feel like they were discriminating against me I was there my doctor sent electronic prescription over nobody could find it and then the next person same as me went up they couldn't find those either and then another person went up they found theirs real fast I just think they didn't want to help American white person first they took all the people of color first and are very nice to them but not me and other people thank you

4/18/22-The lab opens at 8amCST. I was the first client inline. The employee approaches at 7:57am with six clients inline and not one word (no good morning or anything!).

At 8am, I entered and attempted to check-in. I selected to review my insurance because of how it was listed.

As the other clients check-in, I stand at the counter to state I need to "really" use the restroom, so can I begin and give my urine specimen.

No, please have a seat, I'm not ready. I have to turn on my computer.

At approx. 8:08am she calls the second client! He and I both state, that I am actually the first to check in.

She states, he is registered first.

She proceeds with him and completes his procedure. She still has me waiting and when I ask, she states it shows I have to verify insurance. She never takes my insurance card.

I came to labcorp in weston fl for preemoyment labs. The personnel refused to serve me bc i didnt have a mask and refused to supply one despite a box of masks on the desk. The employees claimed they were not allowed to provide masks. Medical facilities have all always been required to provide masks upon request. Even before covid. Desantis signed the keep florida free act which requires facilities to provide PPE if they have a mask policy.

Labcorp employees broke multiple laws by refusing to see me.

On November 3rd, 2021 I've had my annual medical check-up for which I was sent by my primary care doctor to get blood drawn and tested at the LabCorp office located at 8401 Medical Plaza Dive, #140, Charlotte, NC 28262. I have easily accesible veins on both my arms, but this time the needle puncture felt very painful. As I expected, a large, painful bruise formed on my arm at the stab site, which not only felt painful, but also swollen. As I have good veins, I have never experienced such trauma from blood drawing before. The bruise and swelling only got bigger the following days and lasted for two weeks. I was very angry and frustrated with this incident, as obviously the person who performed the procedure was absolutely not qualified to do it. Nevertheless, I decided not to complain and endager that person's job - that was until I got billed for this! I received the first invoice in January 2022 and then I called the the phone number on the invoice. I asked to talk to a manager and I was told no manager was available, but if I left my contact info, one would call me back. That never happened, so after a few days I called again. I got the same answer, no manager was available. I told the person on the phone to make a note on my account about what happened during my laboratory visit and told her I will not pay for such a service. I asked that a manager be informed about it and if they needed more details, I would be available any time. Since then I have just received two more invoices desperately asking for payment. I consider this company not only liable for harming patients, but also for harrasing them about payments for their substandard services, when they are not willing to take even a few minutes to discuss the issues. I think Labcorp should be prosecuted for hiring and using people not qualified and trained in performing medical procedures and I request indemnification for being injured during a medical procedure performed by their personnel.

March 18, 2022 I received a bill/invoice [protected]

It is for several tests performed on 10/06/2021

All but one test is accepted as covered by Medicare. So they know I am on Medicare.

One test was denied payment by Medicare due to the time between tests not being long enough.

The problem is that Labcorp is charging me for the retail charge of the test.

Labcorp accepts Medicare coverage as full payment so the bill should be for the Medicare assigned coverage price.

They don't indicate what the Medicare covered price is, so I don't know the correct remittance to send.

I will pay the bill as soon as I get a corrected invoice.

What do I need to do to get a corrected invoice?

I live in Lakewood NJ. My primary care physician practices at CHEMED. which is a LABCORPS location however the labcorps lab at CHEMED only processes scripts from CHEMED doctors.

This is a pain in the neck for several reasons. 1) I teach and the other labcorps locations in lakewood are closed by mid after noon 2 -3 pm. So I have to go to the hospital for lab work which is not a labcorps location which brings me to my second point. 2) I then have to get the results which is not automatically sent to me and send them to my primary care physician so that he has a complete record of my medical history.

I do not know why the labcorps location at CHEMED is not allowed to process scripts from other doctors at least for CHEMED patients. CHEMED does not have a cardiologist, a urologist, an ENT specialist, a nephrologist, an infectious disease specialist all of whom I have used this year,all of whom required bloodwork and all of whom I had to go elsewhere to have the bloodwork done. Please reexamine your policy vis a vis labcorps at chemed

Driver for about Corp in my neighborhood ran 2 different stop signs.

KS license plate 716 MEW silver SUV.

This happened on Feb 26th around 630pm

Turned me away for tests with a doctor's order because she did not want to take the time and enter the tests. She stated she turns people away all day for the same thing. Was not busy. I was the only customer there on 2/21/22 @ 205 First Executive Avenue St. Peters MO 63376. Went down the street at another LabCorp location and was able to have this done no problem!

Why are so many locations in my area Lake Worth Florida, LabCorp

6169 S Jog Rd Ste A13, Lake Worth · [protected] temporary closed, I have been going to the office on Jog rd. Florida for years and also so many others LabCorp's in my area, will they reopen soon or is it you can't get help or due to covid? I Received this email from LabCorp and still no response,

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Submitted on Tue, 01/11/2022 - 14:58