Menu
For Business Write a review File a complaint
CB Parcel Delivery Services LaserShip Lasership/ontrac stole my packages twice now!
LaserShip

LaserShip review: Lasership/ontrac stole my packages twice now!

T
Author of the review
1:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company should be shut down. There are hundreds maybe thousands of theft complaints online regarding this company. Their drivers scan items as delivered even if they don’t go to the location. I told them my item was marked as “delivered at front door” just when my daughter was in front of the 2 apt building walking our dog and no one ever came to our front door. They simply said they’ll conduct an investigation and get back to me, hours later they tell me they checked all the trucks and my item is now considered lost. I told them if the item was in the truck and marked as delivered but was not then the driver is the last one holding my package so why the hell are you searching all trucks? This was last month and now they did the same exact thing with the same response. Both were orders from Victoria’s Secret. The packages are arriving to the Lasership location on Queens Blvd and never making it to their destination because they are stealing them! I am so angry because they have caused me to lose some great deals on items that are now sold out which were my daughters’ Christmas gifts. There’s a change.org petition with over 8000 signatures from victims of these crooks. They need to be shut down!

Desired outcome: Find the culprit and find my packages

Confidential Information Hidden: This section contains confidential information visible to verified LaserShip representatives only. If you are affiliated with LaserShip, please claim your business to access these details.

0 comments
Add a comment
  1. LaserShip Contacts

  2. LaserShip phone numbers
    +1 (804) 414-2590
    +1 (804) 414-2590
    Click up if you have successfully reached LaserShip by calling +1 (804) 414-2590 phone number 4 4 users reported that they have successfully reached LaserShip by calling +1 (804) 414-2590 phone number Click down if you have unsuccessfully reached LaserShip by calling +1 (804) 414-2590 phone number 9 9 users reported that they have UNsuccessfully reached LaserShip by calling +1 (804) 414-2590 phone number
    Customer Service
    +1 (703) 761-9030
    +1 (703) 761-9030
    Click up if you have successfully reached LaserShip by calling +1 (703) 761-9030 phone number 30 30 users reported that they have successfully reached LaserShip by calling +1 (703) 761-9030 phone number Click down if you have unsuccessfully reached LaserShip by calling +1 (703) 761-9030 phone number 67 67 users reported that they have UNsuccessfully reached LaserShip by calling +1 (703) 761-9030 phone number
    +1 (703) 761-9030
    +1 (703) 761-9030
    Click up if you have successfully reached LaserShip by calling +1 (703) 761-9030 phone number 0 0 users reported that they have successfully reached LaserShip by calling +1 (703) 761-9030 phone number Click down if you have unsuccessfully reached LaserShip by calling +1 (703) 761-9030 phone number 0 0 users reported that they have UNsuccessfully reached LaserShip by calling +1 (703) 761-9030 phone number
    Distribution Services
    +1 (866) 904-9666
    +1 (866) 904-9666
    Click up if you have successfully reached LaserShip by calling +1 (866) 904-9666 phone number 0 0 users reported that they have successfully reached LaserShip by calling +1 (866) 904-9666 phone number Click down if you have unsuccessfully reached LaserShip by calling +1 (866) 904-9666 phone number 0 0 users reported that they have UNsuccessfully reached LaserShip by calling +1 (866) 904-9666 phone number
    Cofounder
    More phone numbers
  3. LaserShip emails
  4. LaserShip address
    1912 Woodford Road, Vienna, Virginia, 22182, United States
  5. LaserShip social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all LaserShip contacts