LaserShip review: Great delivery service

Although I gave them 5 stars I do have 2 issues with them. 1) it’s been difficult trying to get delivery instructions to them. (so far they have been spot on until my last delivery from Walmart. I try to make deliveries as easy as possible, but sometimes I can’t seem to get the delivery instructions either to the courier and or the delivery driver. Which leads me to the next issue 2) I don’t like chatting with machines on the internet nor the phone, especially when they give canned questions and answers (for me to use). They won’t let you answer in your own words without a message popping up that says that they don’t understand and so on. All they have to do is contact me via a human and everything would be cleared up. Other than that they provide a great service.