Letgo
Reviews and Complaints

Despite having reported the offending items as well as the seller multiple times, as of 11/24/17 the offer to sell Playboy magazines by "Bo F." In Lacey, Washington is still being listed in direct violation of LetGo's supposed Rules. Frankly, I've found that it's this very lack of response by Letgo's staff to complaints lodged by a largely self-policed community, that makes this site a distant second to OfferUp. It's ridiculous that when a buyer literally does all the work for Letgo (viewing the thumbnail pic and then applying Letgo's supposed Rule guidelines by reporting the offending post as well as the seller), Letgo can't muster up the energy to delete the post per it's own rules. On occasion, OfferUp will also have a seller who blatantly breaks the rules; but, the clear difference is OfferUp will actually do something about it. If Letgo doesn't want complaints and/or reviews extolling the virtues of the competition on their own site, then Letgo should step it up BIG TIME!

Hi on 22 November a lady rose McDonald sold me a new mobile phone I've found out she as taken all my benefit money from my bank Iam on benefits this was to be a Xmas present for my grandson the letgo site didn't say don't deal with this person so I thought she was safe she's taken over 300 pound from my bank I've been in touch with my bank fraud department they advise me to go tact you at letgo my name Tracey
Rendell 31a Otley road custom house london E16 3JT can you look in to this my number [protected] 0r [protected]

I was being sold an iphone 7 red by an account by the name of Jovan Patridge. We came to an agreement that I will send him 100$ because he is selling it to me for 225$ but I am a full time student and don't have a job. I sent him 150$ through money gram and when I check today to see if I can text him is account is being checked by letgo which means I can;t contact him at all. So we can either do two things. We can give me a refund for the $150 I sent him or you guys can arrange for me to get that Iphone 7 red 128gb because he was being generous enough and I am in desperate need of a phone. When you guys see this email can you notfity me asap because I need a phone or the money back.

David Pinkerton. Sold me Electric Stove he said it was working very well and in good condition..I got home and I had it installed the oven did not work and one of the burners was out also..after messaging and message him several times he finally answered and said I'll be by there Friday, he never showed up I also contacted his partner and they never responded..now I see that he has it for sale again on your letgo. He also have several stoves and refrigerators for sale on your site..

Hello There, I am writing to get more information about the buyer of my car that I advertised on letgo.

His name is Terry Jones and I sold my car to him on October 25/2017.

The thing is that he got involved in a car accident and abandoned the car with no plates in Toronto. So, he did not transferred the car to his name and now I am getting charges for the car.

The Toronto Police told me to try to get his information with you in order to tranfer all the chargers to him.

So, It would be much appreciated if you could help me with that.

Regards, Ederson.

Hello my name is [removed] I'm writing you in regards to a situation that my girlfriend experienced dealing with a transaction from one of the let go customers that you have named Eric Williams she met with him and while she was a little trustingAnd in a little naive was giving counterfeit money by one of the people you bled on your side I will attach a photo of the money he purchased my phone from my girlfriend with fake money and not only purchased with fake money but robbed her in the process Something I would hope that your company would want to know about and resolve please contact me at [removed]

Take notice of how real they actually look

This concerns the purchase of a used headphones set from and individual seller in letgo. the seller said the headphones were in perfect condition and had not been used about 3 times. I negotiated down the price based on the fact that he was selling with absolutely none of the accessories. When we complete the transaction I looked over the headphones and they seemed okay with very minor cosmetic damages. Then when I took them home I noticed they had a strange smell like someone had sweat in them. I also took off the earcups and found the mesh protecting the driver was covered in skin flakes, dust and earwax. They were clearly obviously used many times and not clean or hygienic. I'm not okay with the fact that I was lied to, and the seller is being very evasive about finding a solution. I would like a full refund. It has been 2 days since the purchase and the seller has admitted wrong doing. What can I do?

I sold my Apple Watch for $300 and the guy took my Apple Watch and ran away. I tried following him, but i was too slow. His username was Charlie Ruth and when i tried contacting him again, his account was unavailable. I needed that money to pay my rent and now I may get evicted. Is there anything you all can do to help me get this money? I truly am in need of it.

Hi, I just recently went to go buy a phone from a person but they scammed me and took my money. It was $250. The person I bought from was named Jessica. She was African American, had dark lipstick on and there were other variety of stuff that she sold like a laptop, etc. Anyways the phone that I've bought was completely fake. They didn't let me open it to check it out and just took the money and went. Her brother was included in this. Right after I bought it she blocked me. The address she provided was 11700 Wayburn Avenue Detroit Michigan 48224 Please tell there is a possible way for me to get my money back and I will most likely stop using this app due to scamming reasons because this was not the first time

I purchased an electric scooter from mr. Robert Taylor on 10 /22. I arranged a friend to go with me to pick it up from mr. Taylor I paid $750 for this scooter I repeatedly asked him was anything wrong and he stated no he had had a stroke and his balance wasn't good so that's why he was selling it I brought it home and it was given as a gift to my grandson. He wrote at one time and we noticed that it was running very slow we got out the charger that he had given us at that time and attempted to plug it in to the port upon opening the cap realize there were no plugs and it was busted inside I immediately called back mr. Taylor and he said it was fine when we left and that we must not know how to plug something in he belittled me and started to get verbally ugly I said you had to have known about this because we did not do anything he told me it's all Karma I've had to look and look to find someone to work on it I finally got an automotive mechanic that works on Harleys and such and he said the wiring and everything inside is a total mess it is all rigged up and taped and connected to this and that when I again text the pictures to mr. Taylor he was still ugly and would not do anything to rectify the problem I then stated I will have to take him to small claims court it's going to cost me over $400 to get the parts for this gentleman to fix there's numerous things wrong with it this man should be banned from selling anything on here because he's truly a liar and lied to my face about the problems with these items I noticed he has a boat motor on his site now, he goes by Rob And he is located in Vero Beach

I was try Gn to sell a buoy and lobster pot piece I found on the beach and it wouldn't let me. I was unable to find out why. It said that I violated the agreement but when I went to find out why it didn't say anything. I just want to know why I was unable to put this item on letgo. It's not harming anyone and would be a nice decoration in someone's house and it taking up space.

I'm trying to give away free Mary Kay consultant items. The Letgo posting was discarded as a supposed violation of terms and conditions back-to-back probably 12 to 15 times.

LETGO - Explain why this is happening. Do not reply with a generic terms and conditions violation response. Give me specifics as to why this is happening.

Between your generic form responses, and the unavailability of customer service by phone, I had almost rather deal with Offerup, where My posts aren't discarded.

You have a user by the name of Mr NiceGuy in Knoxville that is paying with counterfeit bills. My daughter sold him a PS4 with games and a controller today 11/14/2017. When she went to the bank thats when they discovered the money wasnt real. Please investigate and remove this person from letgo before he does it to someone else! I will be reporting this to the police in the morning

Hello,

I would like to report an offensive user. Please have him removed immediately. His name is David. I have a screenshot of what he said if you need it.

This type of behavior is unnecessary and I think it is absurd that he said that and immediately blocked me because he did not want me to respond. In which case I was just going to ask if he not act with such vulgarity.

Thanks!

bought a iphone 7 I desperately needed a new phone and found one on let go and with the guy named tyler his username on letgo is tyler b. I met him he stated phone wasn't stolen and I bought it and now the phone is blacklisted and im not able to use the device and im not able to use the device I tried reaching him but he is not responding to me at all

I bought a Amazon Fire tablet from a Brittany Hamilton here on Largo and I never could get it to register. I called Amazon to find out why and they said it was reported stolen. I am upset that she sold me a stolen item and I would like her to get into trouble for her action. I met her and her boyfriend in Chickamauga Ga off of Cove road at Eds Grocery. They are to believe staying across from there which they told me they walked to the store from. Please I like the tablet given back to the rightful owner and need to know what I need to do so it could happen. Thank You and God Bless

Customer wanted an item and was willing to pay extra to have the item held.
She ask for me to text her to set up everything.
She proceeds to tell me I would receive a certified check and then I could pay the mover from that money when merchandise was picked up by her mover.
Someone explained this could be a scam and I sent her a text about that and she has failed to communicate with me.

Her name on letgo is Lisa
Her phone number is [protected]
Wired thing is she says she doesn't live near me but ask for an item that had only been posted for 10 minuets.
The items I was selling I was asking 30 dollars and she offered an extra 50 to hold them.

I am selling a car and I really want to sell it but somebody texted me asking if it was available. (At the bottom it said be extra careful when exchanging emails and phone numbers and stuff) anyways I tried to text them back and it just keeps saying message not sent with a x next to it. I would love it if you could help me or respond as soon as possible as this would mean a lot

Hello from Ontario, Canada...At your request, some time ago, when i complained about this situation, you suggested i call Canada Post re postal code... I called my Canada Post about my location a few days ago about my address showing up on your site as Hamilton, not Hamilton Township Ontario .K0L 1E0 .Hamilton is over 60 miles from Hamilton Township the new name of our town for postal reasons (was Bewdley ) They told me everything is right at their end when they enter my address and postal code and that the trouble lies at your end. Said possibly your postal codes haven't been updated and you should look into it as they can not help with thus matter. Basically every where i go online, when i enter my postal code it comes up as the correct adddress Hamilton Township.
This is very confusing for people viewing my items for sale and they say i am too far. On the site map it shows in the right spot but for some reason it always comes up with the address next door no matter how many times i change it, it reverts back to 7465 instead of 7461 Cavan Rd. Can you please look into this. I sure would appreciate it.Vera Herelle

I have posted several items for sell and they keep being discarded! My photos are clear, just as clear as the other sellers so I don't understand why my post are discarded. I had someone trying to make an offer on a dress but it was marked "no longer available" why? This is very frustrating because soon as I post something for sale, letgo blocks it. If this issue cant be resolved i'll have to delete the app