Menu
For Business Write a review File a complaint
Love's Travel Stop Customer Service Phone, Email, Contacts

Love's Travel Stop
Reviews and Complaints

www.loves.com

Learn how the rating is calculated

4.1 6 Reviews 153 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Love's Travel Stop Complaints 153

ComplaintsBoard
G
8:21 pm EST

Love's Travel Stop Service

Yes, I would like to file a complaint I went in to a interview at Loves truck stop in ocala. The lady whom interviewed me her name was sharon and I felt she was displaying racism towards me. One of the managers told me to take a seat I took a seat in front of her while she was in another interview with a lady the same color talked she talked to her very positive and happily and hired her on the spot. She then came up to me and said what is your name and acted like I wasnt suppose to be there for a interview? She said I have to check the computer she came back and said I never had a interview but I have the screen shots on my phone and while she was interviewing was very rude and kept shaking her head and huffing and puffing holding her head saying why did you leave lowes to gander she kept shaking her head asking why why why and had nothing to interview about loves she judged me the whole time she was also with someone else Katie and they both treated me very different then the person who interviewed before me I was very uncomfortable in that interview I never in my life have had such a unpleasant interview and then I told her I was interested in overnight because I wanted to keep my daytime job at gander she kept shaking her head and saying this will never work I couldnt believe how uncomfortable she made me feel. I believe I did not get the job because she didnt like my color she was very judgmental I have worked in retail for 3 and half years and if been to many interviews and have never had a experience like this I am truly upset. In the middle of the interview i almost didnt even want to finish the interview an i was really interested in working here. I had a interview for circle k today and they were very nice and friendly didnt ask why I left my past jobs and make me feel like I made a horrible decision going to gander? The lady that interviewed me at lowes didmt care about my qualifications at all and when I got up she rolled her eyes at me an puffed and I felt them laugh as I was walking out?

Read full review of Love's Travel Stop
Update by gopro lamber
Mar 06, 2020 8:28 pm EST

She treated me very rudely in my interview the whole time huffed and puffed and made me feel horrible about my decisions out of Loves. She asked why would you leave lowes to go to gander and kept shaking her head and basically I didnt hsve the qualification to her because of my job outside of loves? This was the store in ocala florida and it was sharon and Katie who treated me very rudely and tried to make me feel bad I left lowes I told her I was happy at my job at gander and never asked anything else or anything in regards to the loves job! I am very disappointed in this experience.

Hide full review
ComplaintsBoard
B
1:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Love's Travel Stop Cashier/customer service representative

I had a long trip and needed to stop in and get some gas, cigarettes and soda it was late 1 am. I had my girlfriend go in and pay for the items while I waited by the car to pump the gas. She comes out and says they were rude and wasn't listening to a thing. only taking to another coworker and a women about getting a different job at eby brown And how to get the application and how to apply. he gave her the wrong cigarettes and she had to repeat herself multiple times because he wasn't listening or paying attention to her. Then I get out of my car after listening to get tell me about the horrible experience she had! To pump my gas and I waited about 3 mins or so for the pump to come in and it wouldn't work so I hung it up and tried again still didn't work so I walked into the store and asked if they knew why the pump wasn't working and the cashier his name on his shirt said DANIEL looked at me and said DID YOU PAY FOR GAS AND I SAID YES SIR AND HE LOOKED AT THE COWORKER BESIDE HIM AND SAID LISA DID YOU RING HER UP AND SHE LOOKS AND ME AND SAYS NO. I said I didn't come in and pay for it my girlfriend did and he said who is your girlfriend. I was in shock at this point like really I'm being accused of not paying for my gas ! And now I have to tell him who my girlfriend was so I continued to explain to him what she looked like and what color shirt she was wearing because it wasn't busy at the time, again in was 1 am in the morning! He said go get her I was so mad at this point so I pushed open the door and went and got her. She comes in and he's still acts like he don't remember her. I was so disrespected and embarrassed she was upset at this point to. The lady Lisa who was working helped us fix the problem which was that again HE DIDNT LISTEN AND PUT US ON PUMP 1 AFTER SHE REPEATEDLY TOLD HIM PUMP NINE because just wanted to talk instead of work when she came in the first time. HE DIDNT EVEN APOLOGIZE! I will not stop here again. I am not a thief or a lair. I eat lunch here everyday and get gas before work. He has no customer service skills. I'm very disappointed!

Read full review of Love's Travel Stop
Hide full review
ComplaintsBoard
M
8:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently visited the loves in Hinton with my family. During our visit I I saw a woman smoking drugs in her car. I made my kids stop looking and moved our vehicle. Some people. Then when I go inside the store a bit later I see she's a employee! Her name was Mindy. This will probably be brushed under the table since almost anything is legal almost which i...

Read full review of Love's Travel Stop
ComplaintsBoard
A
9:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was a former employee at loves. Nichelle was very unprofessional telling me to "get my [censored] together" and telling other employees that "I am jealous" of another coworker. She speaks very low of her employees and I am not the only one who can verify it. It was very rude and unprofessional to be going around spreading rumors to employees. Other employees even notice her talking about me like if she hated me.

Read full review of Love's Travel Stop
ComplaintsBoard
L
1:39 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Pump would not accept debit card, even as a credit card. Unbelievable that you are ignoring technology that is over 50 years old. Most merchants are currently introducing tap to pay. I travel a couple of miles down the road to a Circle K that at least accepted my card. It would appear that you are trying to force people to go into your shop so they might...

Read full review of Love's Travel Stop
ComplaintsBoard
S
1:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Jimmy lopez manager and his assistant nadia ybarra... Informed me today that someone that inspected them said they the couldn't make calzones... I asked why... I mean you can make pizza right? They said yes... So I asked again... How is it that you can make pizza but can't make a small pizza and fold it into a pocket???... They said no some lady that...

Read full review of Love's Travel Stop
ComplaintsBoard
D
9:29 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a longtime customer of Loves. Never before have I seen a decent employee who may have some disabilities ready to quit over being mistreated by their coworkers. I don't know anyone's name, but I saw this wonderful person doing their job, and I overheard some guy telling this person how they're a hater and that's why no one appreciates anything they do...

Read full review of Love's Travel Stop
ComplaintsBoard
J
11:52 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in your Weatherford, tx location last night and was treated horribly by the manager on duty, "Johnny". I have never been talked to so badly especially by someone who is supposed to provide customer service. I wanted to purchase cigarettes, but I did not have my Id. So I asked my husband to use his ID and get us some. The manager cursed at me and...

Read full review of Love's Travel Stop
ComplaintsBoard
J
6:27 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

November 3rd 2019 stop the thing loves travel center Ontario Oregon Pulled into the tire pass two Gentleman came out to check my tires one was training in 1 was doing the work I which time the guy working on the truck Broke a valve stem off Now here I set over an hour Probly gonna go into 3 to 4 hours on something They broke I will be punished Tire pass is about saving drivers money JIM LEE TRUCK 567438

View 0 more photos
Read full review of Love's Travel Stop
ComplaintsBoard
J
1:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On October 29, 2019 at 3:52 PM I purchased $70 worth of diesel fuel on pump number three at store number 716 for a total of 23.419 gallons and after I left I drove 45 1/2 miles in my truck begin to knock extremely loud white smoke horribly to the point where drivers were having to pull off of the road to wait to for the smoke to clear so I pulled over to...

Read full review of Love's Travel Stop
ComplaintsBoard
E
3:33 am EDT

Love's Travel Stop employee

On Saturday Aug 3rd around 11p, I was in Loves in Dayton Ohio shopping around when I heard an employee by the name of Rachel I believe, yelling loudly and cursing at another employee. Found that very unprofessional and unacceptable. Also there was no sweet tea or lemonade . There was also no times it date on the tea and lemonade and from previous visits, there was always a date on the them . I will no longer come to this location due to the unpleasant, the unprofessional employee . Whatever they had going should've been token care of outside of work .

Read full review of Love's Travel Stop
Hide full review
ComplaintsBoard
G
12:47 am EDT

Love's Travel Stop lottery kiosk

I spend money on keno however the reader never works and I'm sick of it..the [censored]es at the counter are rude in general so asking about the lottery machine is a death wish. That being said Im forced to spend that $20 on a scratch off I didn't want ( hence the keno play tickets I fill out)
I live 10 minutes from Pennsylvania boarder and if this is not corrected I will give my money to them! I've had enough! How hard can it be?

Read full review of Love's Travel Stop
Update by Gina McClaskey
Nov 01, 2018 12:52 am EDT

My address is 409 Jackson. Hubbard Ohio
Give me at least the $20 I've lost or I. Done because every gd time I fill a ticket out it's useless so amusse me with atleast$20 [censored]ing dollars!

Update by Gina McClaskey
Nov 01, 2018 12:49 am EDT

Fix it and check regularly or my $ is going g to Pennsylvania along with every gambling trucker heading elsewhere

Hide full review
ComplaintsBoard
D
7:07 am EST

Love's Travel Stop They took additional fee when I paid with my debit card

I recently was scammed by Loves Travel Stops & Country Stores Inc., when I purchased gasoline from the gas pump. I paid with my debit card and later that day I checked my account and found out that this company charged me again for $35. I contacted their customer services and asked these guys to return money back and the rep excused and said that it would take 3-5 days to return the money. Unfortunately, this person lied to me and still hasn't refunded. I just want to warn all other people users of their gas pumps.

Read full review of Love's Travel Stop and 9 comments
Hide full review
9 comments
Add a comment
M
M
Mingqiang Zhang
US
Sep 25, 2023 2:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I replaced a loves recap trailer tire in 09/10/2023,today I found a tire bulge,And they left yellows signs there,I went to complain,they said I need buy the other one!Why gave me a damaged tire?and no exchange for me?I trust loves too much,I did not check it carefully before I leave?is this the loves attitude for your custom ?

J
J
James johns
Canton, US
Aug 24, 2023 3:11 am EDT

6am guy tells me they close, told me they open in thirty mins. The Guy has on house shoes as well while cleaning the area, No gloves no fish net on braids very rude!

N
N
Nicolelm
US
May 30, 2023 7:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I interviewed with a manager named Nicole at MIMS, FLORIDA location for restaurant crew member. After the interview, I received a voice-mail over two weeks later saying that someone wanted to interview me. I called and asked for a manager and she said,"I was told over the phone "You're the Nicole with the disabled children at the interview."

M
M
Max Pineda
US
May 21, 2023 1:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Rebecca M. Is the manager assistant. All the employees don't feel safe or comfortable with her. She makes sexual comments and acts towards the younger employees. A few employees have reported her to our Manager Doug but no changes have been made.

B
B
Barontut
Palm Beach, US
Dec 14, 2022 9:57 pm EST

Stripped wheel studs while replacing valve stem. $1000.00 in parts and 3 day later. Refused to reimburse parts even though it was there mistake

H
H
Herb Price
Medford,WI, American Virgin Islands
Nov 12, 2022 11:33 am EST

I refuel at love‘s number 399 in Lambsburg Virginia, on 11/5/22. The upper level parking lot has some really deep holes on it and are in need of immediate repair at night. These holes are impossible to see and are causing untold damage to trucks.

A
A
Ariel Everett
US
Oct 10, 2022 7:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Store #714. 2603 Sam Wilson Rd, Charlotte, NC. On 10/03/2022. I filled diesel in my truck. I got an advance and they charged me for it. When I wasn’t suppose to get charged for it. The manager didn’t care and brushed me off. I won’t take my business there anymore.

P
P
Prince
US
Sep 03, 2022 6:02 pm EDT

They are not providing showered for two months.

M
M
Marc May
US
Aug 23, 2022 7:37 pm EDT

I bought 104 gallons of fuel earlier today from loves in Monroe LA then about 10 minutes ago I tried to get a shower and a manager at the loves in Tallulah LA told me he could let me have a shower without a card. His name is BB Lewis or close to that. He's a night manager here on Aug. 17th 2022. He was rude and snobby and deserves to be fired

Love's Travel Stop Reviews 0

Looks like Love's Travel Stop has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Love's Travel Stop, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Love's Travel Stop

Screenshot Love's Travel Stop
Love's Travel Stops & Country Stores offers fuel, food, and convenience store items for travelers. They provide amenities such as showers, laundry facilities, and parking for trucks. Love's also has a loyalty program and roadside assistance services.
How to file a complaint about Love's Travel Stop?

Here is a guide on how to file a complaint against Love's Travel Stop on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Love's Travel Stop in the 'Complaint Title' section.

4. Detailing the Experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field to specify the resolution you seek.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Love's Travel Stop.

Overview of Love's Travel Stop complaint handling

Love's Travel Stop reviews first appeared on Complaints Board on Mar 10, 2016. The latest review Anywhere but loves was posted on Aug 14, 2024. Love's Travel Stop has an average consumer rating of 1 stars from 683 reviews. Love's Travel Stop has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.2
27 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Love's Travel Stop Contacts

  2. Love's Travel Stop phone numbers
    +1 (800) 655-6837
    +1 (800) 655-6837
    Click up if you have successfully reached Love's Travel Stop by calling +1 (800) 655-6837 phone number 2 2 users reported that they have successfully reached Love's Travel Stop by calling +1 (800) 655-6837 phone number Click down if you have unsuccessfully reached Love's Travel Stop by calling +1 (800) 655-6837 phone number 2 2 users reported that they have UNsuccessfully reached Love's Travel Stop by calling +1 (800) 655-6837 phone number
  3. Love's Travel Stop emails
  4. Love's Travel Stop address
    10601 N Pennsylvania Ave., Oklahoma City, Oklahoma, 73120, United States
  5. Love's Travel Stop social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 15, 2024
Love's Travel Stop Category
Love's Travel Stop is ranked 30 among 124 companies in the Retail Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.