Lowe's review: Doors and installation

On august 29th, my wife and I went into the Lowes store in East Brunswick, Nj. We wanted to order 2 sets of Bi-Fold doors and a rear entry Wood door. Eugene said Lowes uses a company called NJA remodeling to door their installations. We paid the $35.00 to have them come out and measure the places we needed to install the Bi-Fold doors and rear entry doors. They finally came out a month later and sent someone named Tim York. When he got there, he told us he was the boss. We found out later he was not. We showed him where the problems on the door jams would be specifically pointing out the door jams that had holes under a molding and told him we cannot remove the molding because of the holes. He said no problem, we will work around the molding. We also asked him if they have to take off the storm door in the rear would they put it back on. His response was anything they remove; they will put back. He sent the measurements to the East Brunswick store, and we went there a week later to order the doors. We ordered the doors and asked the salesperson Eugene if he was going to replace the rear entry door with the same size door that was there 36X80". He told us absolutely. We told him we didn't want the old rear door, or the storm door removed as I wasn't sure what we wanted to do with it. Eugen did not add that to the contract. When the installer came from NJA he tried to install one of the Bi-fold doors and said he had to remove the molding, we told him that was impossible, His response was"Then I can't install the Bi-Fold doors. He then removed the storm door and the old rear entry door and install the new one from Lowes and when he was finished, the storm door didn't fit. He said the new door was custom made and we would need a smaller storm door. I have more to say, however I ran out of room on your form.