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I had to file another claim on my Frigidaire FG4H2272uf. The ice maker has not worked since I purchased in May of 2022. I put in a second claim on 10/12/203. Told 2 days someone would contact me as of 10/16/203 not a word. Called again they resubmitted claim two days later not a word. Called again I was told it was being escalated for possible replacement, while talk to CSR received Text from Sears that they would be out on 10/20. CSR told me to disregard the text message. 5 minutes later get email from Sears. Call Lowes protecting plan back they said yes Sears Tech was going to try and fix it. Really 5 minutes later a totally different answer. Now I have to take another day off work. If I have called each time it quit working I would have submitted about 15 claims. This would technically be my third but the second time I called I kept getting disconnected. I just cannot keep taking off work and losing a days pay. This is ridiculous. If Lowes or Fridigare cannot stand behind their products maybe a lawyer or media can help.
Need more details you can call me claim [protected]
Desired outcome: If the tech cannot come to my house and fix the issue on 10/20/2023. I want the fridge replaced. I paid close to $3000 for a fridge that the ice maker has not worked more than two weeks.
