CB Appliances Lowe's Lowe's sucks and so does customer care

Lowe's review: Lowe's sucks and so does customer care 53

praxys of US

Dec 25, 2011 3:21 pm EST

Review updated: Jun 19, 2024

Featured review

I was shoppping at my local Lowes, I had an employee walk up to my shopping cart full of my soon to be purchases and pull one out! I asked if there was a problem and he said “just checking something.” He had scanned my product, he said, “yup, its the right price.” I couldn’t believe the nerve of this guy, had it been mis-marked did he plan to take it away? What if a woman’s purse or a child had been in that cart? I contacted Lowes customer care center and was told they have a 24 hour reply policy. It’s been 4 days and no phone call.

The manager sends me emails, I wish I could share, he is ducking me and hiding and is basically a wimp for not doing his job and just calling and apologizing! Lowes customer care center is USELESS!

53 comments

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Cecil Fite

3 comments

Cecil Fite of US

Jun 19, 2024 12:18 pm EDT

Verified customer

thank you Lowes .you coast me a customer they got tired of waiting and hired someone else because of your product delays now i am stuck with a sink and the cost of the delayed order buyer beware

Cecil Fite

3 comments

Cecil Fite of US

Jun 19, 2024 12:21 pm EDT

Verified customer

Replying to comment of Cecil Fite

need a fb group for Lowes haters to get the word out buyer beware

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Lowe's phone numbers

+1 (877) 465-6937
+1 (877) 465-6937

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Sales & Product Assistance

+1 (800) 444-1408
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Consumer, Commercial Business Accounts

+1 (800) 890-5932
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Technical Issues

+1 (866) 232-7443
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Commercial Accounts Receivable Accounts

+1 (800) 445-6937
+1 (800) 445-6937

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Lowe's emails

custcare@lowes.com

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Lowe's address

1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States

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