Lowe's review: Service

mranger1 of elwood, US

Oct 18, 2023 9:11 am EDT

Featured review

0n 10/13 i placed a order for all new appliances(order #[protected],invoice#82825) everything in stock and said would be delivered 10/15,then got email that said 10/16.on 10/16 got email that said washer was damaged,that changed date to10/17,well they showed up and the only thing they brought was the washer.i called and they said they have no record of the rest ?they told me someone would call back 0n 10/17 by 4:00pm,no one called back!in the mean time my wife called and they told her that there was confusion on item numbers i ordered and the same would call back by 4 pm and nothing?!so i called again and no one really knew anything about it and would look into it! i spend thousands of dollars with lowes every year because i by and sell houses and seems like every time i order alot of materials i only get part or incorrect items then i have to call and get it resolved!i ordered the applinaces because i have people moving in to that house THIS WEEKEND and still have no appliances! I WANT SOME KIND OFCOMPENSATION FOR THIS! also want a response to this email and not "we will look into it"!

Desired outcome: compensation and response of why this is so difficult to read a order and load what i order

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Resolved

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Resolved

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