LTD Commodities
Reviews and Complaints

I ordered from ltd commodities and I went to log in today to check status to see if it's gotten shipped yet and nothing! I been getting that all day! And I found out earlier today that it's website has been shut down. My question is, how are they going to send the stuff to my son and his wife for their baby they are due to have this summer? They sending it? Or no? If no I want all my money back! I am so disappointed! I want the stuff to be sent now!

I never signed up for the perks, but somehow am being billed for the 4 months have been billed !4.95. I called to complain. I was told this would be fixed and my $$ refunded to me. I have not received the refund or the call back from supervisor i was promised twice. I was told to go to ltd perks and manually cancel. I did that. I checked my bank statement and have been billed for the fourrth month. This is ridiculous.

My order was shipped 11-05-22. I tried to track it using the numer given me.4294521192748903269839100000116062. UPS said it was invalid. My order was placed 11-03-2022, order#[protected]. Confirmation #o9292914. I have tried several times to track my order.

ltd.cOMMODITIES SENT AN INVOICE##[protected], FOR jUDITH, CUSTOMER #[protected], THAT MY ORDER F.O.B. BANNOCKBURN, had been shipped 11/05/2022 and the amount was due Net 10 days for

$22.62.

On 9/3/2022 on line I ordered 3 money trees total $29.64 and it was charged to my American Express.

When I emailed Lakeside Collection they said they had no record of it being ordered.

When I called Lakeside they said they had no record of it being ordered.

SO WHY THEN DID THEY CHARGE MY AMERICAN EXPRESS AND HOW DO I GET THEM TO ISSUE CREDIT TO MY AMERICAN EXPRESS.

THANK YOU FOR LOOKING INTO THIS MATTER.

I called yesterday to let you know that I did not receive 13 of the items I ordered. Even after this I look at my order status and it is stating that it was delivered. The items were not delivered! Not sure what kind of scam you are trying to pull, but you need to correct my order status

103426146906DescriptionTotalStatusDateTrack Shipment

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36x36" Small Bed Pad Rose

646223-8B36-RSE

Quantity: 1

$9.99Delivered

08/01/2022

[protected]

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36x36" Small Bed Pad Rose

646223-8B36-RSE

Quantity: 1

$5.00Delivered

08/01/2022

[protected]

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Holiday Towel Gift Set-Snowman

646928-2HTA-MAN

Quantity: 3

$17.97Delivered

08/01/2022

[protected]

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Occupational Mugs Police Officer

646449-9OMU-PLC

Quantity: 1

$8.99Delivered

08/01/2022

[protected]

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Cast Iron Skillets-Chocolate Chip

673114-5ZLD-CHP

Quantity: 1

$6.99Delivered

08/01/2022

[protected]

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Halloween Party Poncho Pumpkin

646001-8HPF-PKN

Quantity: 1

$15.99Delivered

08/01/2022

[protected]

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How to Babysit Book Grandma

924039-1HBM-GMA

Quantity: 1

$4.97Delivered

08/01/2022

[protected]

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How to Babysit Book Grandpa

924039-1HBM-GPA

Quantity: 1

$5.97Delivered

08/01/2022

[protected]

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Remote Control

922047-6LAC

Quantity: 1

$4.00Delivered

08/01/2022

[protected]

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Holiday Towel Gift Set-Elf

646928-2HTA-ELF

Quantity: 3

$17.97Delivered

08/01/2022

[protected]

Fpo Cart Thumbnail

36x36" Small Bed Pad Rose

646223-8B36-RSE

Quantity: 1

$0.00Preparing to ship

Fpo Cart Thumbnail

Occupational Mugs Police Officer

646449-9OMU-PLC

Quantity: 1

$0.00Preparing to ship

Fpo Cart Thumbnail

Cast Iron Skillets-Chocolate Chip

673114-5ZLD-CHP

Quantity: 1

$0.00Preparing to ship

Fpo Cart Thumbnail

Halloween Party Poncho Pumpkin

646001-8HPF-PKN

Quantity: 1

$0.00Preparing to ship

Fpo Cart Thumbnail

How to Babysit Book Grandma

924039-1HBM-GMA

Quantity: 1

$0.00Preparing to ship

Fpo Cart Thumbnail

How to Babysit Book Grandpa

924039-1HBM-GPA

Quantity: 1

$0.00Preparing to ship

Fpo Cart Thumbnail

Remote Control

922047-6LAC

Quantity: 1

$0.00Preparing to ship

Fpo Cart Thumbnail

Holiday Towel Gift Set-Elf

646928-2HTA-ELF

Quantity: 3

$0.00Preparing to ship

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after purchasing and receiving 4 of the indicated solar lights in the past 2-3 years, I am very disgusted, As I look out on my landscape only one of them is working. As these lights are now listed in your catalog for $30.00, I would hope and expect them to last for more than a year or two. Is it possible to get some replacements for these lights?

I placed several orders in the fall of 2022. Multiple items were back ordered and shipped at different times. I paid with Paypal, as always. Months later, after receiving all my items, I got an email and bill in the mail stating my account is delinquent due to a payment not getting accepted. Paypal and my bank show nothing of the kind. I messaged the company and was even able to show all the Paypal payments. Still, they continued to send emails stating I was delinquent so I told them I would return the items (2) which I did and they even refunded my money to Paypal! In different, weird amounts but all added up to the amount they wanted to say they never received. Now, after all this the emails are starting again! Still stating I owe them that same amount yet not only did I pay the first time, I was even refunded when I sent the said items back. Make this stop!

I entered my email address and now I am being bombarded by their emails. There is NO workable unsubscribe link. I sent them a nice note card to unsubscribe to online shopping, I wanted catalog only. Now I'm getting twice as many emails and catalogs in the mail? I've ordered from them years ago, when it was businesses only from their catalog and never had a problem.

A while back I ordered a cheaply made cabinet for my wife. I paid for the item with Paypal. the cost was roughly $150. Since then LTD Perks has been billing me for $14.95 and collecting from my Credit Card. The last billing stated it was submitted to provide prove of another payment. I phoned LTD for an explanation and was told that I had made a large purchase and the action was to prove my future payment. I tried to explain that I had not purchased anything except for the cheap cabinet. The Representative stated on Nov.30 I had made a large purchase in the amount of $14, 754. I don't know what their scam is, but I have been retired on a fixed income for many years and in no way could I make such a large purchase. My wife and I are elderly and barley make it from month to month. I was told they would help straighten the problem out.

I ordered 2 of this shower curtain. I only received 1! I called and wanted a refund but the girl talked me into a replacement. 1/2 he later I changed my mind cause I won't get it in time for my Xmas party so I called to get a refund instead. I have talked to 6 people - including supervisors! They say they can't give me a refund because " it's being processed " I only called 1/2 hr ago! No one will refund my money! It was their mistake! I just want a refund! This has taken me hrs on the phone and I still have not gotten a resolution! Never ordering from them again!

Confirmation # [protected]
Total was 61.00 dollars and some change
Well we ordered :
1 - set of metal ladybugs $ 7.99
1 -set of metal bees $ 7.99
1 - metal bird figures flamingo $19.99
2 - sets of 50 bulb solar light white $9.99 total for two sets of lights are 19.98
We put free shipping code on orginal order form RTLBK3
IF YOU DON'T MAKE THIS RIGHT WE WILL TELL EVERYONE WE KNOW HOW MUCH YOUR COMPANY IS A CROOK AND DON'T EVER SEND US A CATALOG AGAIN

I ordered from them in november, part of the order came but not the main thing I ordered. They have sent me three requests for a review for the product never received. I try giving them feedback but since it isn't positive they say it doesn't meet their requirements, meaning it isn't positive. They make no effort to send the product or explain why it hasn't shown up.

On dec. 2nd I placed a 9 item order for over $200. On the 3rd I received an email saying that 3 of my items were shipped. Once I received my package it had 1 item in it and it was an item I didn't even order. Mind you, ltd has already taken $158 out of my bank account for the 7 items they had in stock the other $69 is for the 2 items on backorder. So, yesterday dec 7th I make a call to ltd customer service and let them know what happened that I had received the wrong package and none of my items I paid for were in there. The man I was talking to asked me if I wanted a refund and I told him no, I wanted the items I paid for. He said he would email me a return label to send the item I didn't order back and that they would ship the items I already paid for after they receive that one package. So I asked how long that would take for them to even ship my items and he said 17 days. Why do I have to wait even longer for them to ship items they've already taken money for when they made the mistake of sending me the wrong package?! I shouldn't have to wait for them to receive the one $6 item they accidently shipped me to ship the 7 items i've already paid for... I get on my email this morning to get the label so I can start this uncalled for process and they haven't even sent me a return label?!?!?! I am furious. I've tried calling.. All the phone lines are busy. I've tried emailing.. Never get a response. I am very very close to canceling my whole order and never shopping with ltd again!

I placed an order 9/25/2020. I completed the payment which was online of $269.96. They now say I owe $7.35 extra on the order. I have called 5 or more times about everyone giving me a different answer. I was told it would be credited back or to go to a different website to file a complaint. I was told the accounting department was new and they made an error. Now I was given a number to call to make a payment which is not what I wanted to do. I want the extra amount credited to my account. Your help obviously don't know what they are doing.
Please, Please help me. I love LTD but this is out of hand.

Customer service put an order on my Debit Card that was supposed to be on my 30 day credit line. I found she charged my debit card $222.93. which was part of my rent money. See I'm on Disiblilty and I literaly cried 20 minutes later when I seen what she did. At the same time I was dealing with the flu the whole time trying to straighten this out. I've also had to deal with all the horrible service from the Supervisor and some of the other Customer Service Staff. They want me to return the package since I wanted it on credit, then they will refund me and resend back the same package under credit. Makes no sense at all to me. These pictures are from when the package was delivered. The last thing I should have to do is rebox something they did and all was their mistake. Again trying to deal with a nasty flu at the same time. They have changed alot. Their service is getting so much worse.

So I have loved ltd for years. Lately they are horrible. They did some change to the billing system and that's bad enough but for the last month I have had several promises for someone higher to solve my issue to call me and none of those calls have happened. I finally have come to the conclusion that since the don't value me I just have to stop shopping with them. They won't make it possible to view your billing and pay off a specific invoice anymore and you have to make a partial payment through customer service to take advantage of their net30 program that they offer. And when I did try to make a payment through customer service it wasn't even done correctly. It seems like they have all these reps working at home that don't even know what they are doing or care. Also many of them are unprofessional and rude. I am highly disappointed. Another casualty of the pandemic in america is hard work and laziness in customer services. Very disappointed ltd. You used to be the best company I dealt with and soon you will be a company I don't deal with at all. And the most frustrating thing at all is that your leadership, your supervisors and managers can't eve follow up on a promise or seem to care what's going on over there. I guess I should be looking forward to all the money I will save not shopping with you guys, but i'm more offended that after all the money I have spent, you don't appear to value me as a customer.

Account#[protected]-T4
I am missing parts P 5 piece brackets! This holds the shelf together!
Part G is broken! It must have happened while shipped or tossed at my door! I had to wait until my day off to put it together and now I'm at a standstill.
I will glue together part G and make it work or you can send a new part!
I really need you to send me Part P since I CAN NOT make do without!
Please let me know my options! I Really do not want to take apart what I have and ship this thing back! I'm at a standstill/chaos in my kitchen!
Thank you,
Lori culver

Can you help me?
Please let me know!
Thank you
Lori Culver

I recently placed an order with LTD and received half of it a week later. It's been a few weeks and I haven't heard nothing from them. I've ordered products from them in the past and everything was OK. Of course it's one of those places with the phone numbers you can't get through it's not on your phone plan it cost you money to get in touch with them. If I don't receive my order within another week I will no longer be doing business with LTD. I thought they were a reliable company but I guess I was wrong.

Ref: #1137958
You received my returned product on 1-23-20 and to date: NOTHING. After repeated ignored e-mail requests, today I receive a response to call an 847 number which does not work in my area because I discontinued my long distance service. PLEASE just ether do the exchange or refund my credit card. This is absolutely ridiculous. I should have paid attention to all the negative reviews.