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CB Banks Mashreq Bank Poor customer service
Mashreq Bank

Mashreq Bank review: Poor customer service 1

E
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5:31 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Due to the poor or non-existent customer service, I have decided to transfer my home mortgage to a different bank. Mashreq attracts new clients with competitive interest rates, but once they have a customer, they show no concern for them at all.

In their Home Loan department, there is no phone communication; everything is done via emails, which are not responded to for weeks.

Please think twice and check other banks' offers before deciding to go with Mashreq. It will cost you a lot of wasted time and frustration.

Recommendation: Avoid

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J. Pollich
1 complaint
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You've made the right call moving your mortgage. When a bank can't even respond to basic communications, they're not worth your business. Always go where your time and money are respected. Research thoroughly and find a bank that actually values its customers. Don't stick around for poor service, no matter how good the rates seem initially. Stay sharp and keep your standards high.

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  1. Mashreq Bank Contacts

  2. Mashreq Bank phone numbers
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    13%
    Confidence score
    Qatar
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    United Kingdom
    More phone numbers
  3. Mashreq Bank emails
  4. Mashreq Bank address
    Al Ghurair Head Office, 6th Floor, Deira, Dubai, United Arab Emirates
  5. Mashreq Bank social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
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Mashreq Bank Category
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