Maytag
Reviews and Complaints

In July 2006 I purchased a Maytag refrigerator (model #MFI2568AES serial # 10831847JE) and matching Maytag Over The Range Microwave (model# MMV5165BAS serial# 11607619JL). This was my first time purchasing major appliances and decided on Maytag not only because they looked beautiful but also because I grew up with the Maytag repairman on TV and apparently was branded. Between the Fridge and Microwave I spend almost $3, 000. For that kind of money I assumed I could direct my cares elsewhere because I surely wouldn't need to worry about my expensive new appliances. Wishful thinking. In Jan 08 the refrigerator's HV Board failed, good thing it was under warranty. Next to break were the water and ice, just one month after my extended warranty expired - I think I know what the problem is - I recently bought the replacement parts but can't figure out how to get the fill tube and hose out or in (PN#[protected]).…. and there is no Maytag repairman at the end of your toll free line. Then there is the microwave. The handle broke off two years ago. We have been working around the no handle problem and figured once my husband or I found work perhaps we could afford to replace the door. Yesterday I was warming my daughter's bottle of milk and the lights just simply went out! So now I have a very disagreeable sense about Maytag because my $2400 refrigerator can't make ice or water (my antique harvest yellow no-name in the garage can still do that) and now I have a broken down Maytag microwave. These products are not even 5 years old. Is this what I should have expected from the Maytag name? My next major purchase will be Kenmore, I understand that Sears stands by their products.

We purchased a Maytag Bravos Quiet Series 300 last fall. We picked this model because it had a large tub for washing blankets and large loads. It is the biggest disappointment we ever had. It is incapable of washing a large capacity load without balling the laundry up in a tight ball. It will not wash a load of sheets or blankets without going out of balance AT LEAST 4 times. It's not much fun wrestling a queen-size blanket that is full of water and wrapped up in a tight ball. This is an ABSOLUTE NIGHTMARE -- DO NOT buy one of these. The only guarantee is that you'll regret your purchase and develop even more of a hatred for doing laundry.

I purchased a Maytag range July 2009 the first time I cleaned the oven, the top of the door turn yellow 'they replaced the top of the door and the gasket.That was June 2010, Jan. 2011 I cleaned the oven and the botton of the oven cracked. Maytag said it was no longer under warranty even though it is defective .I checked the oven temp, it runs about 60 degrees over the set temp.this is a defective stove.Maytag does not stand behind there products.

I have had problems from the day the unit was installed. (My plumber said I would hate it and he was soooo right) What a joke to call it the "quiet series" when it sounds like a rocket launch from start to finish. Dishes mostly come out more dirty than when they were put in...a salt looking deposit left behind. The racks are rusting out and the door latch broke. It is less than 5 years old and I will need to replace as nothing is on warranty. Outside of the mentioned problems, you want to know that the rubber surrounding the tub detiorates and overtime you could end up with a flood, according to the plumber.

First of all, their Legacy Series Quiet Series 30 is on RECALL/ALERT - Heating Element causes a fire.

Well, their electric cook top blew up and caught on fire.
Safety personnel attempt that a small boil over, may have been the culprit. Get real - our old electric appliance with spill overs never had this problem.
Moreover, their knobs melt down - it's all scratched up under six months. Worse Product ever.

One Year Warranty - we eat the cost and I can tell you that it definitely won't be a MAYTAG, ever.

Risk losing your home with a MAYTAG APPLIANCE - MAJOR FIRE HAZARD.

Taking them ALL OUT - purchased the latter part of 2008. Today is March 16, 2011. Not quite THREE YEARS, and it just about burned our house down.

I have a four month old stove, and the paint on the handle is bubbling and chipping off. Now I paid full price for this thing, at a local appliance store. For a month I tried to get in touch with Maytag, sent them proof of purchase, waited on hold countless times, then a rude man says "we don't cover cosmetic items" For a stove I bought in October? Are you kidding? So all the paint can chip off your appliances a few days after you buy them and you are just out of luck? POOR warranty. I am ripping the stove out, and returning it to the store. Never will I buy Maytag again.

Purchased the Maytag Maxima Washer/Dryer from Home Depot on 1/19/11. On 2/28/11, the dryer stopped working. Repair came out on 3/2, said that they had to order a part. On 3/7, I found out that the part required to fix the problem wasn't available and I'd have to contact Maytag. On 3/8, the rudest customer service person from Maytag called me back (several hours after the promised 24 hours call back time), and told me that they would send out another dryer in "7-14 business days." I spent $1, 000 on a dryer that I haven't been able to use for almost two weeks, and it will be several more before the replacement comes in. I will never buy another Maytag again, they don't stand behind their products or care about how their inferior products affect the people that buy them.

I have had a plumber out twice and the Maytag service man once. They both said that all newer washing machines have bigger water pumps and empty the water too fast for most 2" drains to handle and that I would have to clean my drain very often or replace it with a 3" drain.

If I would have known this I would never bought a new Maytag.

I would advise anyone who is thinking about a new washing machine to keep his old machine as long as possible or be prepared to pay a plumber very often.

The dishwasher is not even 2 years old and lately has been hit or miss if the buttons will work to do the wash cycle. So, now it has completely gone to crap and it is only 2 years old. How in the world do companies sell products that last no more than a couple of years. I paid my hard earned money for a dishwasher to wash a load of dishes each day with our busy household and now left with crap. I am unsure what company to go with next for another new dishwasher when I can afford it as GE is the worst company for customer satisfaction as my previous dishwasher and dryer both died right outside of warrant and they would send me only a voucher for $50.00 for another one of their products...never again will I buy anything from them. Help...so frustrated!

A replacement for my 2007 Maytag Bravos Automatic Washer is appreciated; due to the fact that since I purchased said washer in April 2007, I have had nothing but problems as follows:

1st call out 10/12/07 washer was leaking
2nd call out 5/13/08 parts failure, per technition.
3rd call out 7/31/08 part failure, per technition (control board)
4th call out 11/11/08 parts failure again, control panel not working correctly.
5th call out 2/05/09 another parts failure/water pump.
6th call outs 1/14/10 installed suspention rod& control panel.
7th call out 12/11/10 waiting for parts to be installed on back order.

As you can see there is definately a problem with this washer and I would appreciate Maytag to replace it and not even consider another part or any other type of replacement. Your prompt attention to this matter will be greatly appreciated.

The Salvato Family

I have a model MFD2561HEW Maytag refrigerater, which when I close the left door the right door becomes ajar and if your not watching for it the door will stay cracked open letting out the cold air. Seems to me that the gasket magnet is not strong enough to keep the door closed. I called Maytag Dependability Plus in Jeffersonville IN. prior to scheduling any service and they tell me that the gasket is not covered under my contract. So basically I Paid $186.53 for a worthless warranty, if the equipment is defective due to poor design then I should be covered, but not in there eyes. They want to schedule a repair service which I may be responsible for, forget that. I'd buy a gasket and install it myself before paying some ripoff fee for showing up to tell me I'm not covered. Next stop Better Business Bureau.

Puchased the washing maching back in 2004 and had to have the inner tub repaired in 2007 at a cost of $200.00. When this problem occurred again contacted Maytag to complain they offered me 15% off another washing machine. I told them that the machine was still good and wanted to get compenstation for the tub. They offered to pay 50% off the parts excluding labor. After a little research found out it was going to cost over $200.00 for repair and not sure what the parts were going to be. I contacted Maytag and they basically said that was all they could do for compenstation. I have always been loyal and bought Maytag products for my home and rentals, but have noticed their products are becoming more inferior. I will never again buy another Maytag product. My friend had a similiar experience and the repairman told here to just get rid of the washing machine they are not worth fixing and said it was a piece of junk. I cannot believe a company that prides itself on not having any repair problems are now turning out low quality products. I noticed plenty of complaints of similiar nature on the web about Maytags washing machine leaking tubs. These tubs are just hard plastic and over time deteriorate I cannot believe they sell junk like this and expect the consumer to continue to buy their products. MY ADVICE: DO NOT BUY MAYTAG

Purchased a new 3000 Series Maytag Front-Load Washing Machine, and after less that 1 yr of use a loud banging noise began when the internal drum would spin. It would only get worse as the drum speed increased.

After talking to the Maytag Service Line, I was treated rudely as if it was my fault. A technician was sent to my home and after the first visit I spent $500+ for parts and labor to get the suggested repair - it did not work. They have now come a second time and spent another $75 for them to tell me it was now another problem which was $90 to make that repair.

Guess what ... it is still not working. The technician told me now that in fact it was another problem, that was not initially caught AND that the first two repairs may have been unnecessary. I have spent more on repairs than the original cost of the machine and Maytag specialist continue to guess at what could be wrong.

Maytag --- stand by your product and replace my machine. I thought these were built to last, what ever happened to the quality promise of the product. I use to believe in the brand, this is very disheartening.

I purchased a brand new Maytag front loader washer in July 2010. In October the machine broke and the part has a backorder or 164 for Canada alone and is not expected until mid December. Sears has a policy of replacing their appliances if the repair is not done in 30 days. I have spent 1 week, 1 hour every morning, getting the same answer. We are waiting for the part and its expected in December. When I ask when they are going to replace the machine, they say that the service manager has to make that decision and we will send an email. I hear this every single day, the same answer. By the time they repair this machine, with $100 per week in laundry mat for a family of 5, I might as well buy another machine. Never ever buy products from Sears that has a warranty. They do not support their warranty and service in a timely manner. 3 month old washing machine and I am in the laundry mat.

I purchased two Maytag electric ovens model MEW5530DDW a little over five years ago. They are not used daily and are used together only on holidays. Within days of each other both control panels failed. They cannot be repaired and cost $350 each to replace. Clearly this product is built to fail so that Maytag can sell replacement parts. It is outrageous that there is no way to repair the control panel and that they are so expensive to replace. I will never buy another Maytag oven nor one with touch pad controls. Interestingly, the only ovens with easy to repair knobs are European models.

Maytag washers and dryers will burn you house down. Wiring harness will catch fire. Mine almost did. Thank God I caught it in time!Maytag will do nothing because the washer is two years old. I have had Maytags for 20 years without a problem. Mine was a bucket of rust after two years. Please stay away from maytag. Model MTW5740TQ Lowes stores know about the problem and will do nothing and continue to sell them!

Maytag service does not exist. They will try everything not to help you with your problem. The company is a joke! What has happen to American pride in workmanship. Time for a class action. Whirlpool bought the company and is riding on the good name of Maytag-it's just a matter of time when people will get smart and stop buying their products. The internet is full of complaints about MAYTAG JUNK.

I built my house 5 1/2 years ago and had all new appliances installed. Paid to upgrade the standard refrigerator for the French Door model with the freezer on the bottom. We had issues right off the bat with the water dispenser and the ice machine. Water is fixed but gave up trying to get the ice machine to work. Today, six months after the warranty expired the compressor went out overnight on the unit and all of the food was lost. After calling Maytag and hearing there was Nothing they could do we called a "NOT SO LONELY MAYTAG REPAIRMAN" to find out that to repair it was going to cost between $750 and $1000 and that the new compressor would only be guaranteed for 30 days. Instead I wound up going out and for $1500 for an LG french door Refrigerator which has a 10 year compressor warranty.

Anyone looking at Maytag - BEWARE!

Purchased a Maytag washer Model # MTW562OTQ1 two years ago. We started noticing our clothes had rust marks on them. Looked at the inside drum with a flashlight and noticed the center of the whole drum is rusting out. Called customer Service line and they offered us a discount on the part only not labor or a replacement. DO NOT BUY a Whirlpool or Maytag washer. They do not stand by their products. We paid for a top of the line product and it needs to be replaced in two years. I also mentioned I had a serious safety concern about the start/stop knob feature. Don't they have to report that somewhere? I was asked no additional questions about the SAFETY concern. There's rubber on the start/stop button and when you place the lid against it while filling the tub up the lid automatically slams down. The lid slams down like a gilatene and could really seriously hurt someone. Obviously, customer service didn't care too much when we called when the washer was first purchased and when we mentioned it again tonight.