Maytag
Reviews and Complaints

ENTIRELY TOO RESTRICTIVE. I had to buy a new washer/dryer set and I thought I'd buy Maytag as I thought President Trump worked with the manufacturing leaders and we'd still have choices.

BOY was I wrong. I purchased a model that didn't require the use of the internet or an app. Features are limited

YOU'VE ALSO LIMITED MY CHARACTER COUNT. BAD NEWS!

Model Number - mvwb835dw4

Serial Number - c90473413

My washing machine is only 4 years old and the lip is breaking on the left side. After reading lots complaints about this washing machine it seems so many people have had the same issue as I am having. Not only that when they have replaced the lid not even a year later it broke again in the same place. I called about this and I was told they have no recalls on my machine. I just don't understand if so many people are having the same issue why are they not doing anything about it? I never had issues in the past with Maytag, but after this experience Maytag isn't like it use to be and that is really sad! I am at work so not able to add any pictures, but if needed I have no issues with sending pictures.

June 1 2023 was when we bought the washing machine. It worked fine for four weeks, then started making a noise the sounded like my blender on high speed. At first it was only when draining, then it kept getting worse until the noise was all the time. After two weeks it stopped draining at all. A repair man came out and said there was not anything wrong, even after listening to noise we had recorded. When we asked for a different repair man we were told there wasn"t any other. The first repair man was contacted again to come back, and he wouldn"t come. This was not a very good experience.

Purchased a Maytag pet pro system washer and dryer on 8-19-23 from Lowe’s. They delivered them on 8-20-23 dryer was damaged after working with them they they brought a new dryer out 8-22-23. Hooked both up ran quick wash cycle all good ran full load no problems. The third time the washer locked up after several attempts lid finally unlocked but all it would do is flash different lights mainly the sense light. Called help line told the lady what was happening she finally said would send repairman out on 8-28-23. Asked for supervisor to call back they did best he could do was tell me if I could find someone quicker go ahead. Sent complaint to Whirlpool on 8-23-23 said someone would contact me it’s 8-25-23 no response. As I told them this is the worst customer service I’ve run into in a long time.I’ve owned my first Maytag and my advice to anyone is not to buy one

I bought the washer 2 years ago, I live alone so machine is not overworked Machine does not wash anymore goes to Done and the dryer front load fairly ne the heating element is only blowing cold air. The attitude of this company has no regard for honoring their products and does not care or respect reputation not at all, just buy another one GE is a much better philosophy about their products. please contact me [protected]@outlook.com Looking forward to your response

purchased model mrt118fffh01 serial # vs72134525 6/24/2017. 12/6/2019 refrigerator compartment freezing technician replaced control board and sensors (thermister)

7/1/23 refrigerator compartment again freezing vegetables, two thermisters replaced control board replaced cost two hundred dollars and add loss frozen fresh food

still freezing in refrigerator compartment. completed machine diagnostics (which is provided on you tube) per the control board all systems operating properly

placed bottle of water on bottom shelf of refrigerator, bottle frozen solid

same problem

called and contacted maytag online

no response

On October 17, 2020 I bought a Maytag Washer and Dryer. I paid $1657.98 for the pair. On August 1, 2023 my dryer stopped working (no heat) I called the repairman and they want almost $400 to repair a $74 thermostat. I REFUSED needless to say - I am furious!

The dryer is not even 3 years old! I paid EXTRA because I thought Maytag would be a better brand. I am very disappointed!

I just bought a washer delivered on August 10, 2023. The next day on August 11, 2023 the washer with soap and dirty water stopped working. I cannot get my clothes until August 17, 2023 when someone can get there. My clothes are trapped til that date. There’s no one in support who can help me. My work clothes are in the washer snd I have to be th work on Monday.

The lid has cracked in the top left corner causing the lid to be out of alignment and therefore the lock does not lock unless you hold it down, which makes the plastic crack even more. I’ve read that this is a common problem with these washers. For $2000 and only being 2 years old, this should be covered by the manufacturer. This is a manufacturer default and not due to being overused or roughly used and I don’t feel as though I should be responsible to pay for a replacement lid.

Model MVWB835DW2

Serial number C72171796

Left top hinge broke. I have read hundreds of claims from others with the same issue.

Clearly a manufacturing error or poor quality parts or both.

We would like to know if there is a class action lawsuit regarding this issue.

We did replace this washer with another Maytag washer because we feel this is an unusual issue for Maytag products.

Machine has self-destructed during spin cycle and lurches so bad it has put a hole in the wall. Near the cost of original machine spent on "certified Maytag repairs" with absolutely ZERO positive,proper resolution. Machine is defective and apparently unrepairable. It also leaks water during use and we were told that they "will leak a little water" during use ! HaHa...This machine has not performed or lasted properly and should be replaced without question.

Maytag dryer model MED7230 HW1 was purchased in June, 2021. While clothes were being dried, error code F2E2 appeared on the display board and the dryer shut down. I contacted Maytag and arranged for authorized service at a cost of $99 for the tech to diagnose the problem. He said it needs a new user interface board for a cost of $379 plus an additional $75 for installation. To have this 2 yr. old dryer repaired will cost $553.

I contacted Maytag but they would not help me other than to offer a 15% discount if I purchased not her Maytag dryer.

We purchased a Maytag washer &dryer 03/21 called Maytag with problem with washer several times and was told that it supposed to work that way I have used Maytag appliances for several years but this time I am very disappointed with this washer, they put me off until the warranty ran out being tired of the same old problem I called a outside service and the service man told that it needed a clutch adjustment and that was supposed to have been done at the factory the charge done for the adjustment came to 245.00 dollars I feel that Maytag should rein verse that amount for very poor maintenance if you need prove of the problem I will be glad to fax you the billing

I have a 2017 Large capacity Maytag washer that has been malfunctioning since May 2023. I called for service and diagnosed with bad valves and water pump with 'drn' code. It is now July 12th and these parts are still on back order! This is leaving me with no ability to do laundry and having to resort to doing by hand. I am handicapped and barely able to walk with severe back and leg pain. Having to haul water logged laundry outdoors has done further harm to my back! I have no help and certainly not able to haul laundry to the laundromat. How Maytag can expect customers to be left without a washing machine for nearly 2 months, I find totally unacceptable. We spend more money on products which we are led to believe are of better quality. Quite honestly, I never had problems with my older washers and this one is only six years old and well cared for. I have been contacting the service company who only tells me the parts are still out of stock throughout the US and they have no idea when they will be made available. This is a horrible way to treat customers who spend good money on these appliances and get poor service. I feel at this point after spending $531 for this initial repair, not knowing what else will go in the future, very unfair and could go toward a new washer. At this point Maytag should stand behind their products better and make parts more readily available or offer to replace washers that are lemons. As these parts are back ordered it certainly does not bode well for Maytag indicating these washers are frequently falling apart for many customers. So I now ask Maytag what am I supposed to do to get my laundry done at this point? Will you replace my washer as it seems the parts are still not available and no one knows when they will be? Do you feel it is fair for me having to continue to struggle trying to do some laundry by hand and hauling heavy, waterlogged laundry outside to dry? Perhaps Consumer Protection will have the answer. Very disappointed in Maytag all around! I should have kept my old washer!

We purchased a new Maytag washing machine (Model: MVW4505MW0, Serial #: CC2207703) from Lowes. We placed the order with Lowes online on 6/11/2023. The machine was delivered to our house on 6/13/2023. We had normal use of the machine up to 6/29/2023 and then noticed a loud screeching sound coming from the unit. The unit eventually quit working. We called into Maytag on 6/29/2023 and they scheduled for a tech from Capital City Appliance to come out and diagnose the machine on 7/5/2023. They came out 7/5/2023 and determined that they needed to replace the cam, the belt and the actuator. They did so on the warranty of the machine and left. They also stated that the laundry bucket in the machine was sinking low enough on the tensioners that it could be scraping the tub it sits in. If that was the case we would need to put the washing machine on blocks to raise it. That day on 7/5/20223 we did three loads of laundry and on the third load the noise happened again. We noticed that the the belt and the wheel the belt is on was sitting low. So we put the washer on blocks like the tech said. We ran another cycle and the noise came back. We called in again and could not get the tech back out now until 7/10/2023. We are 12 days without the use of our new washer. The tech came back today and read the error code and said that the speed sensor failed. He attempted to run a test cycle and the sound began immediately and even louder in the "sense" portion of the cycle. He jumped back and shut the machine off immediately stating the transmission now needs replaced. He told us that Maytag asked him to do this twice for another client with a new similar washer before Maytag would consider replacing the unit. We now have to wait until 7/12 for the transmission replacement. Then, if that does not work we have to wait for Maytag to review for next steps. We feel that being new this machine should not need this much repair. We are fearful that should this transmission resolve the problem now it will never fully get the benefit of a "NEW" washing machine and that it will continue to have problems. Problems that we, at some point, will be financially responsible for.

Our washer is only 4 years old. We bought it from Best Buy per positive reviews for Maytag. Last year it began making very loud banging noises and walking across the floor when in the spin cycle. It was still under warranty at that time. The repairman replaced a part. Now, this year, it is doing the same thing. No longer under warranty. The cost to replace the belt was over$200. After the repair, the next week, it began doing the same thing. Now, the repairman says the drum needs replaced or repaired. He wasn’t sure without taking the whole drum out. Repair for that was going to be another $400. We declined. Customer service at Best Buy literally said “They don’t make them like they used to.” Really? Is Maytag not the reliable brand it used to be?! Did we buy trash?

Purchased new on 5/2/23 from Home Depot along with a protection plan from Allstate. Deivered new on 5/5/23 and installed by them. It broke approximately two weeks later. Repair company came several days later and replaced failed belt. Broke again 10 days later. Repair company came several days later and belt had failed and protective shield had become damaged due to transmission being faulty and becoming dislocated. Ordered parts and repaired again several days later. However unable to complete the repair due to electronic failure. Necessary parts (3) are now on backorder and so we are without the use of this almost $1000 purchase still. Maytag says "oh well". Home Depot won't do anything. Maytag won't do anything so I'm stuck spending more money traveling to a laundromat, using a dirty machine, wasting my time. Offered for their CEO to come do it for me but was politely declined. I just want my money back so I can go buy a quality product. Done with Maytag, Done with Home Depot. I have already sidetracked two in store potential buyers of appliances by telling my story.