Maytag
Reviews and Complaints

I have a Maytag Washer purchased a year ago...My whole family only purchases Maytag Washer/Dryers...but, this one I'm not happy with. This is my first "no agitator" washer and I definitely don't think it cleans the clothes properly. My dark clothes come out with "white residue" that is very hard to get off.. I don't think I should have to purchase another product to clean a product that is suppose to clean in the first place. I use HE dertergent, but still have white on the darks. I've cleaned the dispenser tray, still "white residue". I've just about given up...Any suggestions? The salesman at Lowe's strongly recommended this model, as I wanted an agitator machine. I thought Maytag proprobably came out with newer, smarter technology that improved the washers, but this is definitely a step backwards.

robin leyden 3046 new williamsburg drive schenectady new york 12303 i am sending model #mer8700ds1 serial number#r61853918 e-mail [protected]@aol.com i bought this in 2014,it should still be under warranty.the element caught unfire.this was a very dangerous situation for my family.stoves should not catch unfire.i am sending pictures of the area with hole that caught unfire along with heating element.i would like a new stove,or the amount we paid for the element.thank you

We purchased and had our contractor install a new Maytag Dishwasher, MD4949SKZ. When I ran the dishwasher, I later heard water running in our basement where we just had new carpet installed. The contractor pulled out the dishwasher and it had a gaping hole where water was spewing out. We returned the washer to Menards and received another one. Our new carpet that was only a few weeks old is stained. The water also went over our electric box that could have caused very extensive damage.

Clothes ( sheets jeans etc) come out twisted Bought 8/9 months ago. Not happy with this machine

We bought this washing machine approximately 3 years ago. I’d love to know who the genius is who thought that taking the agitator out would be a good idea? When we were looking, there wasn’t a larger machine that came with it. Initially, you might think it’s a good thing like we did. That is, until you try to wash 1 Queen bottom sheet and one baby’s blanket and the machine sounds like it’s coming through the wall. And I’ve even put it on the bulky or extra large cycle along with Max Fill and fast spin. It’s completely unacceptable that I have to restart it, and put it on drain and spin TWICE to get it into the dryer literally for two small non- bulky items! For us, this was a big investment. But if I have the opportunity to buy another machine, it will definitely not be a Maytag. This brand being reliable is a thing of the past.

It does not work like it says in the owner's manual it's a lemon and that all there is to it cant was blankets, he'll can't even wash jeans. Maytag should be a shamed of themselves selling [censored] to Americans I am very disappointed in them, I'll tell everyone "don't buy Maytag" with internet it will go far I've already put in a complaint I guess they don't care, so we will see

We purchased this machine in November 2019. The machine became useless in Dec 202. It started to leave the clothes soaked with water. We had to take all clothes out of it and ring the water out of it manually. then when we started to redo the spin cycle the machine started to uncontrollably vibrate and pulled itself out of place. We ensure that the legs were balanced according to the manual. It only got worse. We secure it to the floor with ankers and placed straps to at least get some clothes washed. It ripped itself out of the wall. torn out 20 inches of sheet rock off the wall. at this point, we called a technician who stated that he has seen this problem often. Charged $ 98.00 to look at it. He told us that to fix it will cost more than what we paid for the machine. None of these issues are covered by the guarantee. The guarantee covers the motor & the basket. Those 2 things ever go bad on any machine. We paid $ 749.00 plus tax for the machine. We hoped it will last at least 5 to 7 years. However, the poor quality after such a big expense is really disheartening. We never over loaded, we used it once a day. In over 50 years of using washing machines this is the worst machine I ever came across . Poorest quality. This machine should be entered in the worst product in regards to quality and performance ever made by MAYTAG.

my boyfriend of 30 years bought me a maytag top loader 4.7cu.ft. washing machine with extra power button and deep fill option on 4-26-20 spent $865.83 was to be delivered on 4-30-20 . he is a big man and he is a roofer & if you have ever tore off a roof after 40 to 50 years you know the dirt is the blackest dirt you could imagine. he picked out a maytag model # mvw6230hw, serial # cx1670965 because it was so big 4.7 cu. ft. he came home from work and surprised me with a brand new washer. so at first i watched the washer to see if i was setting the settings correctly i kept setting the water level on high but hardly any water so i let it run its cycle . next few days i watched it wash because my clothes were coming out tie dyed the washer was grinding the soap and the dirt into my clothes cause no water they smelled worse when i washed them the mix of dirt soap and little water we called maytag on a friday 4-30-21 they sent a tech he came on 5-13-21 between hrs of 8 am to 4 pm he checked and said nothing was wrong, theres not a thing he could do and i could only wash 3 pairs of pants or 3 towels at a time my whites are brown my colors are spotted from tide with bleach grinding into the clothes i cant wash my dogs blankets its been a nightmare , i cry everytime i do laundry is there some way to resolve this refund or trade for a washer that fills up and agitates . i am at my witts end , please help ! can you please give me an answer one way or the other, i need some peace of mind , laundry days are a nightmare. thank you for hearing me

I purchased this machine 8-29-20 and has been a problem ever since, cannot wash bulky loads such as comforter, if you do it bangs hard and shows a message to reorganize and start again. Had tech come out and look at machine and nothing was wrong. Now this time a comforter was being washed and banged so hard the top lid sensor that detects it is closed broke out and had to duct tape it in place to wash cloths, trying to get a tech for the extended warranty to come check out but called and had to reseudule till 3/21/22. Very dissappointed in this Maytag washer. Will never purchase another Maytag. Had a LG for 10 years with no problems.

I have had a broken maytag washer. The experioence I have had with maytag is a joke. I wish the ceo of maytag had to pleasure to call and try to resolve anything with maytag. Since july my maytag washer has been broken. You have sent out 3 different people to fix. Still broken washer. You then told me since the company did not notify you they needed a part I get to wait another 10 days to see... I repeat see... If you can find the part. We are almost another month past that and still a broken washer... For the love of god I would love to use my new washer... But no maytag will not allow me to use a new washer,

Bought a beautiful matching set of thie washer along with matching dryer about 3-4 years ago. We were expecting to have them a long time. Well---just this week, there was some water under the washer and it was smoking. The serviceman came out and for $95 he told us the fill valve was cracked and the water leaked out on onto the board---needing a $750 repair--may as well purchase another machine. I was appalled! We've been married 40 + years and only had 2 washing machines. So when we go to buy what we thought was the best, it lasts 3-4 years! I don''t know what you all can do, but this is totally ridiculous! Please advise us as to what you all will do. I hear this fill valve is a problem for you all, and you should fix my machine or get us a new one! If we get another one like it, will this fill valve be a problem again? Have you all changed fill valve suppliers? I really look forward to hearing from you all in a timely manner!

3/4/2022

I haven't even had my washer for 1 year. The control panel went blank and it would not release the door look, we called the warranty company out, he had to break the lock and order new parts, a week later he came back to to replace the control panel and the lock... turned the washer on and the same thing happened, he broke out the lock again and has to order parts. I called the company and told them I wanted a new washer, they told me that they had to repair this one, and that the part is no where to be found so it might take 3 more weeks to get it! I said again I wanted a new washer. Demetrice from Michigan, who is a supervisor, told me that if I didn't understand the warranty that he would read it to me. Very rude! then I tell him I bought their brand because LG and Samsung have a bad reputation and if Maytag doesn't stand behind their product will have a bad reputation also. he said whatever! Also he would not give me his supervisors name.

We bought our Maytag washer and dryer not even two years ago. We have already had to get the message board on the dryer replaced. Now the washer is turning itself off every time I turn it on. Sometimes it works it’s hit and miss! We spent alot of money on these two items and we chose Maytag as we thought they would be good. We are so disappointed in these two items. We will never buy another Maytag appliance again. This should not happen with items that are still so new.

We bought a Maytag washer (MVW6230HW1) & dryer (MED6230HW1) matching set on 11/11/20. Delivered on 1/4/21. From the first use of the washer it made a lot of noise and I should have returned it then. On 2/8/22 the washer stopped working (no lights on display), it was completely dead. I bought the extended warranty (Osurion). Osurion is another nightmare story.

Since Osurion had to order the parts for the washer and scheduled a return date. They call me the day before the return date saying the parts on back order and they don't know when the parts will come in.

So here we are without a working washer since the 8 of Feb 2022 and today is the 27 of Feb 2022.

So the wife and I went shopping for a new washer and ended up buying a new Samsung washer and dryer. We'll get the Maytag washer fixed under the extended warranty and sell them.

Needless to say, we'll never buy another Maytag or anything Maytag.

We recently purchased a Whirlpool MGD8630HC Dryer from the start there has been a mechanical type rumbling noise similar to bad rollers and after a service call initiated by Whirlpool installed a service kit it has only gotten worse and no one seems to know what the problem is with the only solution being to continue moving forward replacing parts until it goes away and even then there is no guarantee that will do it. We were trying to explore Maytag’s 30 Day Money Back Guarantee. We wound up spending literally hours trying to go through the process speaking with a number of individuals all with a different answer. The web site and this process have not been at all user friendly for a return. When we asked what the process was to get our money back as per the guarantee it started by whirlpool customer service telling us that we needed to first have a service rep come out to assess as a prerequisite to qualifying. Again that made it worse and no idea what the problem is. The 2nd last person we spoke to told us we needed to fill out a form and submit it, which we were never told before, and then proceeded to tell us now we do not qualify because a service call was done. Again that call was initiated by whirlpool as a prerequisite to qualifying. The form was not easy to find on the website. I asked for a supervisor to clarify this who first agreed that we did not qualify because a service call was performed and part replaced. When it was stated that was at whirlpools direction then we did not qualify because a mechanical issue is not considered a performance issue, (really?) the dryer is performing its function of drying? That is not at all what your guarantee states nor is it one of the listed exclusions. This has been a painful experience. I am looking for a clear understanding as to why when we followed the direction given we are disqualified and why the guarantee cannot be honored. “If you are not completely satisfied with the performance of your new qualifying Maytag appliance(s) Whirlpool Canada LP will take it back … etc. Under EXCLUSIONS none of the reasons I was given are listed there. If Performance refers to only the drying function why be so deceptive in the wording, why not be clear? As well why does it have to be so difficult to find the form on your web site and why are there so many different answers to the same question. This was a long painful ordeal with almost three days of my time I will never get back and I still have a very noisy machine. What are we to do?

We bought a Maytag washing machine not even two years old it was expensive and it turns itself off every time you try and start the machine! So very disappointed we bought Maytag because we thought they were a good company wrong that the machine is already malfunctioning and not even two years old! The Maytag dryer we bought with the washer already had to have a new computer put in this is just wrong! We will never buy Maytag again and letting everyone we know not to buy Maytag!

We purchased a washer and dryer less than a year ago with an extended warranty from Lowes about 8 weeks ago it would not wash we contacted lowes and they sent a repairman to look at the washer we have been waiting over 5 weeks for the parts and repairman you would think that with the extended warranty they would replace model mvwc465hw3 Ser ca0303508

I have an insurance policy (repair) with Maytag. This is the second time that the problem exists. When I called to have a repair it took over two weeks for the repairman to come then another two days to install the part. During that time, I tried to save the food in the refrigerator and freezer by storing in coolers with ice that was added every one to two days. I then requested the $250 amount (that is the maximum for spoilage) even though I had many times that amount. After contacting the insurance co. they said that I must submit a claim form which I finally received. Submitted it. They said that my check would arrive in appx. 2-3 weeks. It's been way longer than that. Wrote to them many times asking for a reply why my check hasn't been received. Tried calling them, but no success.

This is the second time this has happened, Previously I called with a problem; they said it would be appx. Two weeks to have a service person come. I was going on vacation in about 8 days. I then called an independent service company; they came the next day but I had to pay over $200 for the part and your insurance company refused to pay.

Please contact me at [protected]@bellsouth or [protected] before this is

Turned over to the state insurance divisions of Michigan and Georgia.

Walter Holland

I purchased a washer 7 months ago and it’s already tore up. I’m under warranty and was scheduled for service/repairs today however the technician called out sick and they canceled my appointment last minute. I have taken off work to be here when they arrived. The customer service is AWFUL, hold times to speak with someone are UNACCEPTABLE. I have spoken to MULTIPLE people all of which cannot help me. I have begged and pleaded for them to find another technician who can come out today and NOBODY WILL HELP ME. Nobody will return my calls and nobody cares that I will not be in town in 4 days when they want to reschedule me