Maytag
Reviews and Complaints

I purchased a Maytag dishwasher in June 2021. I paid $1054. Installed June 24.

Only myself and husband so not an unusual amount of use. The control unit needed to be replaced June 2023. That's 2 years of light use. The replacement cost was $400 or 38% of the units cost. Maytag says "sorry" it's out of warranty. Shouldn't there be a "lemon law" for appliances?

There was a recall in 2021/2022 for a Maytag dishwasher but it didn't include my model. Clue...there are problems with Maytag dishwashers.

Brand new and this refrigerator makes a lot of noise - never experienced this level of noise from a refrigerator ever before -- sent our servicemen who say functionally normally - replaced compressor as they said that was problem - now Maytag says nothing they can do because their certified technicians indicate normal functioning. They wouldn't want this loud refrigerator in their home. I will buy another brand name and will never again purchase a Maytag or Whirlpool appliance. It's so loud that everyone who comes into my house comments on how loud it is and says that's not normal. This refrigerator should be replaced with a quiet model.

We bought the microwave 4 years ago. Maytag touts a 10-year limited warranty which essentially only covers the magnetron and nothing else. When the microwave stopped working, we called Maytag as their warranty requires. They subcontract to a local repair service. The technician didn't even know a microwave will work without the turntable running but he came up with $640.75 to repair a microwave that could be replaced for half that. So much for Maytag's warranty.

Purchased gas stove on October 14, 2021. When I tried to clean the second time I received and error message Call Service

F2E1

STUCK/OR SHORTED KEY

This affects my oven so it won't work at all. I called place where I purchased and they said probably a control panel which costs 400.oo. This stove is almost brand new. It stopped showing this error message and started working for about a month but as soon as we experienced high humidity it started having the same error message. I think this may be a design flaw and want it fixed or replaced.

Hi, I have a two year old top load washing machine ( Model MVW6230HC2) with the small agitator. I was told the style we chose was a good one and cleaned clothes quite well. I tried to get warrantee and replace it with a normal style agitator as soon as we moved into our new house. Unfortunately, it was past its 30 day return policy when I called to Maytag and voiced my unhappiness with the machine. I have been putting up with half clean clothes since then. Today was it. Took the clothes out and firstly they are all twisted together and in all the creases and folds are the dirt and lint. How do I go out wearing still dirty clothes! This happens all the time. Then I put them in the dryer and hope the lint and dirt disappear. Not happy. Fed up! The load is not too big or the clothes too dirty. Just a poor design for normal usage. Yes we have to save water and be efficient but you have to have a washer that will get clothes clean! I paid good money for this washer and didn't want to fork out another $ 1000+ for another one. I would like for Maytag to stand up for its product and take this one back. I would take another Maytag front loader or washer with full agitator.

Thanks, Evan

I bought a new Maytag refrigerator this past mid February. About a month after getting this fridge, it began making a loud buzzing noise when it was on. I finally got a hold of Maytag and they send someone out and said it was possibly the compressor and also the fridge was "frosting" upon start up. He said they may have put too much coolant in it at the factory. He said he could replace the compressor. Today he replaced the compressor and it still makes the same loud buzzing noise. Everyone who comes into my house/kitchen eating area comments how loud the fridge is. I have had a Maytag fridge in the past and then a whirlpool fridge that didn't last a good number of years but neither of these units were noisy like this one. I don't want a fridge in my kitchen area that makes a lot of noise. It is so annoying when you are sitting eating to hear this constant loud buzzing.

Purchased this washer in 2021 from Home Depot. From day 1 the agitator apparently wasn't working. My clothes just weren't getting clean, I tried everything I knew to do, called the company but got no help there. Finally I found a YouTube video of a guy having the same issue. The actuator will not stay connected, it's not broken. Just terrible design

I have mad a previous complaint on this site weeks ago and have not heard back yet. Please call me at number I provided. My Maytag Washer spins violently and the noise is deafening.

The manager at Home Depot said the design is flawed and that the tub spins too quickly. I filled out a complaint on this site weeks ago and have not received a response.

For video refer to my previous post. MikeP345 user name.

Bought washer last year from Lowes. Since day 1, water level would barely reach clothes, regardless of water level setting (auto sensing/deep water). Finally had technician come out, he said that 1/2 of his calls are for issue. Said there's nothing he could do, it's just a garbage model/brand. Needless to say, nothing was done and clothes barely get wet.

I purchased a Maytag Washing Machine Model# MHW6630HC, S/N

CB0400896 From Best Buy, Federal Way WA, on April 2nd, 2022, delivered on April 13th, 2022.

Having issues with excessive vibration and washing machine indicating minutes still left on cycle after washing cycle was completed. Started having this issue approximately six months after purchase. End of cycle issue was intermitted and then got worse over time.

Contacted Best Buy to double check Washer was installed correctly on September 7, 2022. Best Buy verified Installation was correct.

Contacted Maytag in March of 2023; Maytag Tech rep attempted to repair on March 22, 2023.

Tech Rep and Maytag determined washing machine Tub needed to be replaced.

Due to the long lead time for parts and scheduling. The machine tub was not replaced until May 2, 2023.

After the tub was replaced, end of cycle issue appears to have been resolved. However, excessive vibration still got worse, and the washing machine is making strange and unusual noises. Contacted Maytag again with the issue of strange, rattling, and unusual noises coming from the machine while running.

The appliance Tech rep made a revisit on May 11, 2023, and It was determined by the Tech rep and Maytag to replace the tub again. Job#SR7736394722

This will make this the 4th visit trying to repair this washing machine. I started having these issue way before this machine was out of warranty. Something is seriously wrong with this machine. The sounds coming from this machine while running at high speeds don’t feel safe. Although the tech told me the machine is safe to run, I feel the safety of my family and home are at risk of something happening to this machine while running.

It is inconvenient for me to keep replacing parts, and the problem is not being fixed. Meanwhile, I am waiting for a long lead part to arrive again.

Hello,

I am writing a complaint about my 4 year old Maytag washer (Serial # C928 47239). Through Maytag's repair (#SWCR5362E45B-1) I was advised that the repairs would cost $650, that's is on top of the $149 I paid for the service call. At this point, it would serve me well to just by a new washer and herein is my complaint - how can a 4 year old washer, used very gently I might add, breakdown so considerably that I am better off purchasing a new one than having this one repaired. When I contacted Maytag to express my concern, they simply advised that the parts are not in warranty (funny how the extended service contract I purchased ended last year). Maytag also did not provide me with an email address so I can voice my concerns.

I am simply asking for a store credit or rebate to bridge the gap in their poor manufacturing. No washer should break after gentle use in 4 years - that is an awful way to cheat customers!

My 14 month old Maytag washer clunks when it’s agitates the clothes on any cycle I run it on, I’ve had 2 techs out at the cost of $360 and were told it was the gears and all washers do the same thing, I know better, my friend has the exact machine and hers DOES NOT make this noise, it seems no one can help me, it started right after I got the machine. PLEASE HELP ME, Thanks Carolyn Held

We bought a top loading Maytag washing machine 3 years ago. The left hinge on the lid has broken twice now. Costs $400 to get it fixed. Did some research on this and apparently this is a very common issue with their top loading washing machines. I called Maytag support. They said they are unaware of any issues with the lids and advised I could purchase a new one through them. Been a loyal Maytag customer for years and am disappointed in their quality and customer service to say the least. Maytag should do the right thing and issue a recall of these lids or replace them. I shouldn’t have to spend $400 every year and a half ordering a new lid in order to use my $800 washing machine. Model number: MVWB765FW3 Serial number: C91873110

Purchased this model new from Home Depot on 4/4/2022. (The model number indicates it is actually a 2020 model.) The machine was delivered and installed on 4/22/2022. On May 15, 2023, the machine stopped operating in the middle of a normal cycle. It would not drain nor could it be re-started. It continues to blink in a pattern that cannot be interrupted except by unplugging the machine. On May 18, 2023, after a futile effort to reach a human at Maytag customer service, I contacted a third-party repair service (Sears). On May 30, 2023 the repair tech investigated and determined that the control board had ceased to function — and NO Replacement Part was available.

Washer will not spin dry the clothes. Have tried to spin them only and still wet. Washer is less than 7 years old. I had an issue prior with the washer making a horrible noise, repair came out moved the washer over 6 inches and charged me for it. Told me the Maytag Centennial washer was one of the worst ones to purchase. I thought Maytag was supposed to be a good company.

Again, problems with the washer not spinning the clothes dry. Year ago, the machine did the same thing repair guy came out moved it over an inch, charged me for the repair and told me this model of washer was crap. Washer worked great again till last night it went thru the whole cycle making a horrible noise when spinning and the clothes were still wet. Tried just running a drain and spin cycle to see if it would help. Took two rounds of this to get the clothes where they are not totally wet but still spin dry. With the noise I moved the clothes around thinking they were to on one side more but that did not help. Washer is not 6 years old. Internet searches say drain plug is clogged, belt is bad, bearing is bad. Last charge for the repair was half of what a new washer would cost me. So, what is with this washer?

We purchased the washer on July 27 last year and registered for the warranty a few days later. We have only used several times because it is located in a second home. The washer shakes violently and is unbelievably loud even though it is balanced.

We had a tech for Service Platinum come out and he said although it is loud, it is still operable. I find this totally unacceptable because numerous complaints about this model being defective are posted on Home Depot's website. The manager at Home Depot also said that it was a "really bad design and there have been issues with the model."

No one can reasonably endure the noise that this washer produces. The tub spins way too fast, to the point where it appears that the washer could break apart. I have a video linked below.

I am requesting a full refund or newer model. My next step will be the Consumer Protection Agency, the BBB, and the local news channel, etc. if this is not rectified.

Thanks

Bought in June of 2022. Did not have too long when the shocks had to be replaced. Recently had to have the shocks replaced again! In addition, my machine began leaving my clothes sopping wet after completion of cycle. It did not do this after every washing, but it did the same thing on more than one cycle.

When repairman came out, he put the machine on his computer looking for an error code. The only error code said that I was putting items in the machine on the Clean cycle. Anyone who knows me, knows that I read EVERYTHING and follow the rules/instructions exactly. I clean the machine monthly, as instructed, and have never put any items in the machine on this cycle except for the cleaning tablet!

So, the repairman said that he was going to replace the mother board. Just last week, he installed the 2nd set of shocks and installed the new mother board. Today, I washed and my clothes were sopping wet at the end of the cycle!

It is my understanding that Maytag has access to the service callls. NO machine should need this much service in under one year! This is my formal complaint, and am hoping that your company will do the right thing and give me a new machine (that matches the dryer that was purchased with the washer).

Lockwood and Delores Wernet

850/217-8450

Just receive my new may tag gas dryer the belt was shredded and the nut on the motor broken off I was not happy with the service I received when I call them
I wanted to return the dryer because it only a few days old. they just said it was fixable' but that wasn't the point. I should have gotten a new one and return the defective one the service person I talk to just said it wasn't in the warranty but the dryer was only few day old. My point is all my appliances in my home is may tag, I never had any problem before with may tag until I purchase this gas dryer.
This will be the last appliance I will buy from this company.

Purchased my set in January 2020

The dryer needs to have the motor and the heating coils replaced on May 7 2023

Now the electronic board is bad on on May 9 2023.

We paid very good money for the dryer and the washer set at Lowe’s. Hope my washer holds up.

I am so disappointed due to my first Maytag set lasted 25 years so I decided to stick with made in USA Maytag again. I have really made a mistake. We are a family of 2 and in our 70’s.

I really wish Maytag would build their products better like they use to. This is really a terrible shame. I have wasted so much money I feel.