McDonald's’s earns a 1.6-star rating from 2920 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
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Service
I went thru the drive thru for breakfast this morning and the lady at the first window where you pay was wearing a Political sweatshirt for Governor. I didn't think that McDonalds allowed their employees to wear Political apparel while working. I took offense to this, this is the first time I have ever filed a complaint. We get enough of a bombardment of...
Read full review of McDonald'sUnfair treatment of new staff / wage theft / unrealistic expectations
McDonald's at 28670 Northwestern Highway Southfield, MI 48034 store is very disorganized. The GM is a moody two-faced liar. They practice wage theft!!! So glad I went back to my old job. I am SO HAPPY I no longer have to punch their time clock. Worst job ever. I hated this environment with a passion. To make matters worse they are open 24 hours so you will...
Hair in food
I am very upset and have tried to complain at restaurant with Manager (Hasem) but he was not there and no replacement to solve issue. This is very unhygienic and I cannot understand how this can happen with hygiene (gloves and caps) being promoted as careful especially with the Covid situation in Zug.
I cannot understand how hair can be found in a burger in this day and age. In my view staff are complacent and don't even attempt to speak English and solve issues. The lady on the phone tried to brush me off until I insisted to know the managers name
He is supposed to contact me tomorrow, but I have my doubts he will try to rectify the problem
Unacceptable behavior
M. Baligh
drive thru
I came to Mcdonald's and the lady at the drive thru was rude as [censored]. literally yelled "HELLO" at us whenever we asked her to hold on for a second.
Ice cream machine
What is the problem with the "ice cream machine?" We've been told it's "down" the past two times we went there to order a McFlurry just after 7:00 p.m. is there really a problem or is it just too much work? Frustrating. It's always a crap shoot as to whether the food is hot when you go to the Riverside Drive location in Danville VA.
Read full review of McDonald'sButtermilk chicken sandwich
After I order my food then realized the chicken meat was disgusting and horrible I reported it to headquarters spoke with the store manager and then I went back and was ignored completely when I mentioned the problem then I emailed the manager again then I haven't gotten a response since so what's going on??? When the manager called me back she was rude and...
Whole order
22183 highway 216 Mccalla, al 35111 is the location. I ordered my food which was a big mac meal a large ice coffee and 4 apple pies to be picked up curbside in spot 4. When I pulled into the spot there was not 1 other car parked there for pickup we sat there for 45 min waiting on our food as 3 other cars pulled in beside us and got there's and left. So I...
Hamburgers
We ordered hamburgers, McNuggets yesterday, Wednesday 9/23/20 not good hamburgers. Got cramping shortly after eating. My friend had to throw his out and up off on the bathroom. I felt short explanation was enough but says more or probably won't get looked at..sorry Nuggets a lil over cooked a lot. Here n Gold Canyon we expect good food with no problems problems cause not a lot of choices eating out/pu. Thank you
Read full review of McDonald'sService bad
Me and my daughter and grandson who's 1 year old went they the drive thru at mcdonald's on booger rd in independence mo. Today and order three mc chicken and a happy meal and a med fry. They handed us the drinks and food so I pulled up about a foot and looked in bag to make sure they gave us all of our food. Well they forgot the fry's so I backed up to the...
Read full review of McDonald'sWage theft!
Do not make the mistake of working here as I did. You will not be given the hours you sign up for. I was clocked out in the middle of my shift without my knowledge and and sent home early quite a few times. I signed up for 40 hours only to be paid for 20 hours. The DM/Supervisor Jason is a complete jerk, a [censored] and a hypocrite who needs to get over hi...
Read full review of McDonald'sFoot long
I ordered two-foot-long on last 16th September from Mcdonalds Sri Lanka Rajagiriya branch, and it was really cold and not fresh,
then I called and complain them, they were sent me a new one, but I assume the new one also they had heat in the microwave and sent me back, this is really not the first time I had this [censored] experience before too. I recommend to people that don't visit or order food from MCDonalds
Food
Person who made my food at8 30 roughly, picked the meat and cheese up with his hands and grabbed buns and other stuff without changing his gloves or using the standard tongs that they are supposed to use seeing as I worked at McDonald's before. I didnt even see the tongs they need to pick the meat up or anything. Thus store needs some serious improvements
Kristen Fruente
Kristen Fruente of 3213 80th Street in Brooklyn NY is a fat Puerto Rican piece of crap purging hundreds of pounds of junk food from places like McDonalds and Burger King making her the fattest schizo ever.
She is also an opportunist [censored] taking advantage of everyone she comes across blackmailing for all things welfare benefit including EBT and Section 8.
Quarter pounder with cheese
I often stop at the St Ignace Michigan McDonald's For food driving home from my cabin, last Saturday I had a quarter pounder that was fresh but inedible, have never had a burger that tasted almost 100% like salt, I threw it to a seagull when I hit a rest area a half hour later and they wouldn't touch it! I was shocked by this, I am not looking for any...
Read full review of McDonald'sDrivethru
To whom it may concern, I had taken my grandchildren thru the drivethru on friday there a huge line and I decided to wait. One line was very slow and the other line was just stopped the car in that lane remained at that order board for over 15min. Finally I was able to pay but by then I had waited over 20 Minutes. Then I finally got my food after waiting...
Read full review of McDonald'sCustomer and financial service
I purchased a fish sandwich meal large totaling $8.12. I paid with a one hundred dollar bill. The cashier gave me $81.88 (three 20's, two 10's, one 1, 3 quarters, 2 pickles and e pennies). I told another cashier I didn't receive the correct change. She closed the drive thru window came back and ask for the reciept. I explained I did not receive one and she...
Read full review of McDonald'sNumber 3 meal
I waited 20 mins in their drive thru for my meal and this is at least the 3rd time I have sat through this kind of situation before it took effort to complain. The company does not make it simple to make a complaint about their various locations. Yet here I am pissed that I spent 20 mins of my life to get a burger, the staff at the location informed me that no one get curtsy cards yet right down the road i've spent less than 5 mins in line and received such. The employee candidly yelled back to her manager "yo do we give them cards for unhappy customers?" just to inform me "no, she said if we give them cards we'd have to give them to like 100 unhappy people"
Fish mcfillet
The cheese in my fish Burger was virtually nonexistent.
All that was in the bun was a tiny scrap that was so thin it was see through.
No thicker than a piece of skin.
Very disappointing as this was my first venture out of the house since the beginning of the COVID19 lock down in March.
All I had been wanting for 5 months was a McDonalds and it was the first
place I headed for when I was fairly comfortable with the thought of leaving the safety of my home as I am in the vulnerable class.
What a Disappointment the minuscule scrape of cheese was as it spoilt the whole tasting experience I had so been looking forward to.
Julie Ramsey
[protected]@outlook.com
Service, apparent policy,
My son & I were denied service becuz we didn't have a vehicle after dining hours. I pre ordered and paid online, we had to walk 5 blocks to get our food it was late but unfortunately I'm a single low income mother I was trying to feed my son. He was denied because apparently your policy is no service without a vehicle at drive up we forget covid-19
My 12 yr old son was denied food, regardless of time and or having a car. It's crap when a kid/ young adult is denied food or any necessity because of a policy that probably isn't true. I asked to see this so called policy I was denied. Service was worse than I've ever seen. Unbelievable. It dissapoints me for my son to see such behavior to get fed. Even if we went at a decent hour we woulda still been denied because of no vehicle dining room is closed due to covid-19.. a policy that denies food for this reason is ridiculously sad you know how many pple walk now days...
Coronavirus safety
On July 29, 2020, I went into McDonald's at Northgate, Colerain Ave., Colerain Township, Cincinnati, Ohio. I saw a person preparing food with a mask below his nose and mouth. I also witnessed this person typing on a cell phone while handling food. He had a glove on his left hand only. This is a violation of the county's mask policy and coronavirus protocol. It is a danger to workers and customers. Cellphones are notoriously unsanitary. This food preparer is almost certainly cross-contaminating pathogens to the good he is touching.
McDonald's Reviews 0
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About McDonald's
With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:
- The specific location and time of your visit to McDonald's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
- Describe any transactions, including order numbers, receipts, or any other transactional evidence.
- Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue. In the 'Desired Outcome' field, specify what you would like McDonald's to do to resolve your complaint, such as a refund, an apology, or a corrective action.
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Overview of McDonald's complaint handling
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McDonald's Contacts
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McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
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McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
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McDonald's social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024 - View all McDonald's contacts
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