McDonald's
Reviews and Complaints

I visited my favorite store today ahead of two idiots that obviously have never been to a McDonalds before. Changed their order several times, said that they were over charged between a coffee and an orange juice. I stood in my requested spot on the floor that said social distancing, I was in this for 22 minutes without even acknowledged. You changed the rules when you took away lines. There are no lines anymore and your staff needs to know this. One guy came in and has never been to a McDonalds before the other guy goes to the bathroom for sometime and then jumps in with his buddy. Well excuse me that is a separate customer he does not get to join him now and start his order. I am patiently waiting thru all of this. Another 11 minutes goes buy without any one acknowledging me in the store. I start to walk out and say have a nice days guys to the staff and the idiot customer acknowledges me and say see ya. I should have gave him a piece of me. I continue to walk out and the staff just look's at me. You guys ruined my Saturday. I am so upset. tammy needs to get onboard and that other blue shirt chick from corporate. I go to my car and call the store only to get an apology. You know what? Its not the wait due to the two idiots at the counter. Your poor kid at the register was doing what he could. Its allowing me to leave without stopping me and saying sir I can help u at this register. The manager on 10242020 is very poor, very poor. Not a leader. I am who makes you. I visit this store every day,. Sausage and egg biscuit..$4.33
Sad leadership. New straining on customer service. No wonder that their rating is 58.3% on their little whiteboard

This is the store at 3200 McClelland Blvd Joplin MO. My name is Gary [protected]

I am very upset and have tried to complain at restaurant with Manager (Hasem) but he was not there and no replacement to solve issue. This is very unhygienic and I cannot understand how this can happen with hygiene (gloves and caps) being promoted as careful especially with the Covid situation in Zug.

I cannot understand how hair can be found in a burger in this day and age. In my view staff are complacent and don't even attempt to speak English and solve issues. The lady on the phone tried to brush me off until I insisted to know the managers name

He is supposed to contact me tomorrow, but I have my doubts he will try to rectify the problem

Unacceptable behavior

M. Baligh

I came to Mcdonald's and the lady at the drive thru was rude as [censored]. literally yelled "HELLO" at us whenever we asked her to hold on for a second.

I ordered two-foot-long on last 16th September from Mcdonalds Sri Lanka Rajagiriya branch, and it was really cold and not fresh,
then I called and complain them, they were sent me a new one, but I assume the new one also they had heat in the microwave and sent me back, this is really not the first time I had this [censored] experience before too. I recommend to people that don't visit or order food from MCDonalds

Person who made my food at8 30 roughly, picked the meat and cheese up with his hands and grabbed buns and other stuff without changing his gloves or using the standard tongs that they are supposed to use seeing as I worked at McDonald's before. I didnt even see the tongs they need to pick the meat up or anything. Thus store needs some serious improvements

Kristen Fruente of 3213 80th Street in Brooklyn NY is a fat Puerto Rican piece of crap purging hundreds of pounds of junk food from places like McDonalds and Burger King making her the fattest schizo ever.

She is also an opportunist [censored] taking advantage of everyone she comes across blackmailing for all things welfare benefit including EBT and Section 8.

I waited 20 mins in their drive thru for my meal and this is at least the 3rd time I have sat through this kind of situation before it took effort to complain. The company does not make it simple to make a complaint about their various locations. Yet here I am pissed that I spent 20 mins of my life to get a burger, the staff at the location informed me that no one get curtsy cards yet right down the road i've spent less than 5 mins in line and received such. The employee candidly yelled back to her manager "yo do we give them cards for unhappy customers?" just to inform me "no, she said if we give them cards we'd have to give them to like 100 unhappy people"

The cheese in my fish Burger was virtually nonexistent.
All that was in the bun was a tiny scrap that was so thin it was see through.
No thicker than a piece of skin.
Very disappointing as this was my first venture out of the house since the beginning of the COVID19 lock down in March.
All I had been wanting for 5 months was a McDonalds and it was the first
place I headed for when I was fairly comfortable with the thought of leaving the safety of my home as I am in the vulnerable class.
What a Disappointment the minuscule scrape of cheese was as it spoilt the whole tasting experience I had so been looking forward to.
Julie Ramsey
[protected]@outlook.com