McDonald's review: Poor service! 60

Obviously, YOU have never had the pleasure of waiting TWENTY minutes for something as simple as a drink.

I went to Craigieburn McDonalds on 10/04/10 and ordered two small Big Mac Meals and a cheeseburger to eat in. I advised the staff member taking my order that one of the Big Mac's needs to be gurken free and free of gurken sauce. We sat down to eat our meal and noticed that that Big Mac still has gurkens throughout. I had to push in to complain and requested the error to be rectified. Staff advised that they would have a fresh burger made up. A staff member then brought back a Big Mac (which was actually the same one with gurkens still in the bottom of the burger). We knew it was still the same burger as it was the same box with the exact reciept stuck on it and same markings on the bottom of the burger. I had to then push in and ask for staff to rectify the error and complained of the poor service. I will never eat from franchise Craigieburn McDonalds again. My meal went cold in the process and by the time my friend got to eat a Big Mac I was long finished my meal.

I went to the McDonalds in Dayton Tenn. on a Sunday afternoon.I went to the drive thru window with no one in line.After ordering my food they dropped my change in the parking lot. I had to back up and pick up two dollars that were at the back of the building.I ordered Mcnuggets and fries and they told me that I would have to pull up.I was there twenty two minutes and I finally backed up and they had forgot about my order.This happened at five o'clock in an almost empty McDonalds.They told me that they put a free apple pie in my bag for the trouble.After pulling out I looked in my bag and had no fries.Bad service!If you are passing thru Dayton Tennessee stop some where else and eat.

Well sometimes they think they can get away with it. Thanks for sharing your experience.

I went to the McDonalds in Texas City on 9th st today. I ordered 2 big breakfest with coffee. I was @ the drive through and was asked to move forward, my order would be brought out. I obliged no problem.

The order should up in a large bag & a small bag inside the large bag. No coffee and no strawbarry jellie like I asked for. I opened the small bag and founded seven surupes two butters two smached hashbrowns all in the small bag. Two of the big breakfest and no napkins or utenciel in the large bag. I was vary vary disapointed in this store and its not the first time things have happened at this location. To top it all off it was COLD!

Hope things change !
Best regaurds Bill

Green Day wrote a song about you. I bet you can guess the name of it, can't you?

I long for the day when all is returned to dust and selfish, gluttonous [censor]s like you are no more.

Prices change, nothing stays the same. Don't make such a big deal over 10 cents.

theyzz yussin 2 much fillah in da meats-it izz sooo greasy thats i passin da gass outta my [censor]! IT WERE'T DAT WAY IN DA OLD DAYZZZ-AND DA BUNSS GET WET AND MUSHHHHIN LIKE AN OVERSTUFFT "PATUTTI"!Day makes u wait in da line while da other pepuls order gets filled-and then you either gets the old burned and stale fries, or to much salt and grease ons dem when dey first dump out-B-U-R-P!

In the last six visits I have made to the local McDonalds only 1 order has been filled correctly. I have spoken to the manager on duty twice and found them to be helpful and wanting to correct the problem. However, 1 out of 6 orders being filled correctly is pitiful. As soon as the Wendy's opens down the street I will NEVER go back.

The number one complaint I hear about McDonald's food is that it is cold and I have never been to a McDonald's whose food was literally cold. Maybe it was room temperature or lukewarm or not hot but it certainly isn't cold. A little tip to help out:

http://socyberty.com/issues/ten-ways-to-get-your-food-quicker-at-mcdonalds/

Check this out, it's insider tips on how to get out of McDonald's quicker with your food instead of standing around waiting forever.

Yeah it's so cheap. They use horse meat in burgers. ANd I found a bite tooken out of the burger once and a chicken sandwich my friend got had a BLOODY BAND-AID inside. The chicken nuggets have blood vessels in them once you know what they do with the flavoring and the processing you would never think about going to this place again

3 days ago waited in line 10 minutes ordered a coffee then when it was time to pay i was told there was only decaffinated! Today waited 8 minutes in line ordered 2 frozen lemonade drinks received one had to pull up wait 10 minutes on the other one and the cup was half full(! thought I was on candid camera or something)

Disgraceful

Mcdonalds in sussex Newbrunswick canada is completely poor. They have the worst service in the world, they mess up 85% of the meals, and are very slow. I do nor recommend going to either Mcdonalds in Sussex. the main one and the one in Walmart are completely Pathetic. i am not one to complain but i could not wait to voice my opinion.They are known for Poor service, and slow service. ALSO the people working at these places have poor people skills and or non at all.
If you have had the same problem, voice your opinion!

I went to McDonald's, at 7735 North Tryon Street, Charlotte North Carolina, around 7:45 p.m., November 06, 2011. I went in to order a milk shake. Looked around and the place was absolutely nasty: around the front counter where the cooks were the floor was nasty and the shake machine was dirty. No one washed their hands while preparing the food for the customers. The soda machine was dirty with trash around it. The soda machine wasn't even wiped down. A young lady came out and spoke most of the time with some young guys, her age, telling them she was a vegetarian and did nothing to clean the lobby. I sat in the lobby for nearly 30 minutes and the lobby was never cleaned. The whole place was nothing but trash with a 94 sanitation grade. Poor front counter service with no respect: No, " Welcome to Mcdonald's, how are you doing, sir, may I take your order? " Instead I got greeted: "What can I get you?" I was greeted as if I was someone unimportant to them. I am very displeased with McDonald's service. They have gotten so big that customers now mean nothing to them.

Dec 11, 2011, 1220PM. I placed my order for an Angus Burger and a latte with skim. I was told they did not have skim, only fat-free. My wife then orders a hamburger and large sweet ice teak for my daughter, a nuggets meal for my son with sauce, and a quarter pounder meal for herself. Remember the meals come with a drink. She goes to get a table. I pay and proceed to wait, scooting over a tad at the counter. The same cashier then asks me what would I like to order! Upon receiving my order, I notice I am missing some drink cups. I ask what the problem is and am told I have my complete order. The “manager” comes over and tells me the same thing. I was so mad, I ordered and paid for another large ice tea, just to get out of there. The manager made no attempt to apologize. After my blood pressure drops, and I get to the table, I find no sweetener for my coffee or no sauce for my son’s nuggets. Service severely lacks nor do the employee really care.

well when i orederd two double chesse and bacon buger one cooked ok other meat tasted like cook plate and have a fair bit of old lettuce on it with no cheese

not very impressed with order go there enough and spend a lot of money so not really happy with the out come

I love Mcdonalds but recently seeing the service at Liverpool Mcdonalds, I am losing my interest in Mcdonalds.
Issues concerning
Drive thru:Why do people go through drive thru? To save time but in Liverpool branch, its quicker to get inside. From my expericence and my friends expericence, we have 98% times, we hwas told to go to the parking space to get the french fries . Why cannot they inform us while they are taking the order so if anyones in a hurry they can leave .They take money and when you go to collect the order that time you have to wait
High chairs: you would never find them clean . clean yourself or wait for 20 minutes
Poor service : you have to repeat your order. Thats day, I witnessed a staff to throw 9 glasses of drink becasuse she did not take the order properly . WHAT A WASTE!
Mcdonalds should investigate the store to maintain the good reputation.

9-22-15 7:15am, I cannot find the redeem button on your Mac App, then I showed my phone to the cashier, she did not help me, and said she did not know how to use my phone in attitude, no one came to help.