Mint & Lily review: Horrible service

I purchased a necklace on December 5 and still have not received it!
I have tried to contact company they are in refusal to answer me and I spent 75.00 and they took my money and I have nothing
My name is Carol Zeifman
Phone number [protected] and I could really use some help
Please help me they are thieves
[protected]@aol.com
Order number is ML1806007
It was a D necklace that I was buying for a gift for Christmas and they have screwed me over no response but this one
Hi Carol,

Thank you for reaching out about your order, ML1806007, which includes the Pave Initial Bubble Necklace. I’m happy to share that your necklace is currently being carefully crafted in our workshop. Once it’s ready, it will be shipped right to you!

We are still well within the estimated delivery window of December 24–28.

If there’s anything else I can assist you with, please don’t hesitate to let me know. I’m here to help!

Warm regards,
Gina Thomas
Customer Happiness Manager
Mint & Lily 🌟