MyPrepaidCenter.com
Reviews and Complaints

I have been trying to use this card for months. It does not work anywhere. The amount I've tried to use it for is always than the value on the card, but it will still not work! I am so very frustrated by this whole process and will never use this company again. If someone offers me another card through them, I will ask for something else even if the value they offer is far less. It's better than having something that doesn't work at all like this!

It would be much easier if more time was given to redeem card value. It is not easy to use compared to a normal debit card. Just found card (misplaced), and it just expired so 70 dollars gone, no way to extend it or get some value out of it. I wish discount tire could use a more reputable way for rebates. I expect discount tire gets some of the money back or "discount" buying these cards.

I received 2 Visa Debit from MyPrepaidCenter.com in the amount of $15 each. When trying to activate each one I get the message "Your security information s incorrect or your card may already be active". Tried activating both cards today 06-20-22 about 2:30 pm cst. Both cards were sent to me and received last week. Received after buying 2 boxes of NexGard as reward. I cannot activate either card. Betty Amador

I received 2 prepaid cards in the mail. On the front of each card it says to go to MyPrepaidCenter.com to activate. I have done this an put in the card number an when it asks for the expiration date I put that in an it says the date is expired. How can this date be expired when it hasn't arrived yet? 11/22. This is the expiration date on the front of each card. I can't activate my cards. Thank you

Received my gift card, recorded all of the information and even used a greater portion of the card a few months ago. Tuesday June 7th at 11:30am when I tried to used the remaining $5.43 to make a partial payment on some shoes at New Balance.com, my card was rejected. My information says the card is good through January 2023.

Cannot activate my card because the website and phones are down.

I received this card after purchasing a certain medication for my pets. The card gets declined whenever I attempt to use it. I tried their website but have only ever gotten a blank white screen so cannot use it. I tried their phone number, entered all of the cards info, and at the end was told by the robot response that their was an error and the call was ended.

If you are thinking of using this company to reimburse your customers, please don’t. I will be contacting the medication company after this review to get a new payment, so they will have to sort things out with this awful card company. This hassle has soured my view on the medication company for choosing this card issuer.

After receiving the card I logged onto the myprepaidcenter.com, entered the card number, expiration date and security number. I was then asked to solve a puzzle to prove I was a real person. After many attempts I have determined the puzzle will not accept the correct answers. If I go slow is starts all over again and says to go faster.

This is nonsense. I need to talk to someone that can verify this card!

My $1000 prepaid visa card keeps getting rejected everywhere. I called 3 times today only to get it un-blocked and I still have not been able to use it.

I called customer care to inform that my card expired on may 31st and i did not notice that immediately, called them on june 7th to request if they can help recover my 10.33$ which i lost

the lady i spoke was extremely rude and did not show any interest in helping me...Rather sent me back stating nothing could be done due to card holder agreement

i was trying to as patience as i could but she was just as un-professional as she could have been on that call...

My call was for a mastercard ending with 5275 at around 5.51est on tuesday, june 7th...I wish i remembered her name, i was so upset that did not memorize it

I can find no way to use these cards -- I have two, one from a milk settlement and one from a different settlement.

Paypal declines them.

eBay declines them.

Amazon declines them.

JC Penny declines them.

Old Navy declines them.

They don't work with your listed partner companies, and they don't work on the most useful places online.

I spent most of the day 6/5/2022 trying website after website to use these, one ending in 3751 and the other ending in 5093.

I tried using them as debit/credit, and I tried using them as gift cards with a PIN, and nothing worked.

I thought I would get a replacement card when the card expired because it says "FUNDS DO NOT EXPIRE".

I don't understand why the funds expired if it says that they don't expire.

I haven't had the card that long.

Card number is [protected].

I can’t get a hold of anyone to get the funds ($150) back.

I received a card from the bought milk refund. I signed up for an account and registered the card. On the site you do a captcha then an email is sent with a verification code. I signed in several times to check the balance, it worked fine but now I don't receive the verification email anymore, it stopped working. I verified the email is not blocked.

Have a debit Mastercard I activated it set a pin number. try using it at chase bank also bank of America each time declined. I Ask for $500.00 WHICH WAS declined. what is the problem with my card?

I received my prepaid card and activated it. Seen the message it says about using it Only at certain places.

Tried using it at 3 stores all got declined. Tried online and same.

Called the number on the card they are absolutely no help no idea of any stores to refer you to just the same generic message about where it can be used. So over irritated sitting on money I can not use. Seems like a huge scam!

I received a gift card and just realize that it expired in April I went to go use it yesterday and it was declined not realizing that it expired so soon I had the total balance on there and now cannot use it I tried to call but all I get is an automated service cannot get anybody on the phone to speak to you in person so now I have a card that seems to be totally worthless even though we should still have $100 on it all I would like is a replacement card.

I had a card with a balance that expired. This was a debit card so I thought I would not lose money. However, the company removed my balance after the expiration. They would not refund the removed amount even though I requested this just 2 weeks after the expiration. The only way they would return my balance was to issue me a new physical card which costs $6.95 - excessive at least. Why was my balanced removed?

I have 7 cards issued to me from SunPower.

None of them can be used - e.g. Amazon won't accept them.

They also cannot be registered under MyCards on their web site as it keeps sending me in an endless loop to activate them.

They have all be activated but none can be seen on the web site so no idea what the balances are.

There is no one to talk to.

Seems like a scam.

My husband and I received 3 $20 award cards from UPMC for Life. Because of Covid, we were unable to go out and use them and now the cards have expired. However, the cards state the the funds DO NOT expire. So how can I redeem these cards?

The cards in question are:

Visa [protected] Exp: 04/20, sec. code 235, issued to Mary Kaminski

Visa [protected] Exp: 06/21, sec. code 491, issued to Mary Kaminski

Visa [protected] Exp: 06/20, sec. code 894, issued to Walter Kaminski

All cards were mailed to us at 1814 George Circle, N. Huntingdon, PA 15642

Got the gift card as a rebate for tires. The expiration was very soon after I received the card. The card has expired and I called the customer service representative to be told that there was nothing they could do. This is unacceptable. Due to the Credit Card Accountability Responsibility and Disclosure Act (CARD), gift cards cannot expire for five years. It has not been five years since I received my card