MyPrepaidCenter.com
Reviews and Complaints

I received a prepaid debit card as a promotional gift for attending a Marriott Time Share Presentation at the Marriott Grand Vista, 5925 Avenida Vista, Orlando, FL 32821, [protected]. I was given in exchange for participating a $150 gift card. AllGuest Reward [protected], Exp. 04/22. I was not informed of the short expiration time frame. More importantly, I am aware of, In 2009, Congress passed the Credit Card Accountability Responsibility and Disclosure (CARD) Act, which set consumer protections for gift cards based on many state laws. The law provides that gift cards cannot expire within five years from the date they were activated and generally limits inactivity fee on gift cards except in certain circumstances, such as if there has been no transaction for at least 12 months. The federal law creates a floor for regulation and leaves room for state regulation on redeeming gift cards for cash and unclaimed property provisions. See The Credit Card Accountability Responsibility and Disclosure (CARD) Act of 2009, Public Law 111-24

Peter Clark [protected], email: [protected]@msn.com

I received a $1000 gift card as a result of voluntarily agreeing to fly from Atlanta to Johannesburg on Delta 200 24 hours later.

I was sent a link to retrieve the gift card. I selected a virtual card. I understood that I had to retrieve 2 separate vouchers of $500; I received 2 separate emails giving 2 different codes. Both codes led to the same card.

I have managed to retrieve the card number and load the value of $500 onto the card.

I am struggling to redeem the balance of $500 from the second email and load this onto the card.

Please help.

I alo want to see if I cab change the card to a plastic card as virtual cards are not readily useable in South Africa

Many thanks in advance

Steve Jacobs

[protected]@iafrica, com

+[protected]

I received (2) prepaid Debit cards issued by MyPrepaidCenter.com as a "thank you for donating blood" from the Blood Connection. Both cards show that the "funds do not expire" but the expiration date is 12/20. I tried to use the cards today only to be notified by a customer service agent that the funds have expired. Turns out there is a $3.99 fee charged each month until nothing is left. There is NO SUCH wording on the card. The cust svc rep indicated "it was included with the paperwork". As info — I didn't receive any paperwork, it was a GIFT FOR DONATING BLOOD! Therefore, I have no recourse to get replacement cards. What an incredibly crappy way to conduct business. I will be filing a BBB complaint as well as contacting the parent company Metabank

I was given a visa prepaid card as a gift and totally forgot I had it but my mother , who has since passed away paid for it but it has expired. I'm hoping to get a replacement card ...I should not lose the money ...it was a $40 card. Your company has received the money and it was never used and it was a Birthday gift that my mother paid for to me

I have been trying to use this card for months. It does not work anywhere. The amount I've tried to use it for is always than the value on the card, but it will still not work! I am so very frustrated by this whole process and will never use this company again. If someone offers me another card through them, I will ask for something else even if the value they offer is far less. It's better than having something that doesn't work at all like this!

It would be much easier if more time was given to redeem card value. It is not easy to use compared to a normal debit card. Just found card (misplaced), and it just expired so 70 dollars gone, no way to extend it or get some value out of it. I wish discount tire could use a more reputable way for rebates. I expect discount tire gets some of the money back or "discount" buying these cards.

I received 2 Visa Debit from MyPrepaidCenter.com in the amount of $15 each. When trying to activate each one I get the message "Your security information s incorrect or your card may already be active". Tried activating both cards today 06-20-22 about 2:30 pm cst. Both cards were sent to me and received last week. Received after buying 2 boxes of NexGard as reward. I cannot activate either card. Betty Amador

I received 2 prepaid cards in the mail. On the front of each card it says to go to MyPrepaidCenter.com to activate. I have done this an put in the card number an when it asks for the expiration date I put that in an it says the date is expired. How can this date be expired when it hasn't arrived yet? 11/22. This is the expiration date on the front of each card. I can't activate my cards. Thank you

Received my gift card, recorded all of the information and even used a greater portion of the card a few months ago. Tuesday June 7th at 11:30am when I tried to used the remaining $5.43 to make a partial payment on some shoes at New Balance.com, my card was rejected. My information says the card is good through January 2023.

Cannot activate my card because the website and phones are down.

I received this card after purchasing a certain medication for my pets. The card gets declined whenever I attempt to use it. I tried their website but have only ever gotten a blank white screen so cannot use it. I tried their phone number, entered all of the cards info, and at the end was told by the robot response that their was an error and the call was ended.

If you are thinking of using this company to reimburse your customers, please don’t. I will be contacting the medication company after this review to get a new payment, so they will have to sort things out with this awful card company. This hassle has soured my view on the medication company for choosing this card issuer.

After receiving the card I logged onto the myprepaidcenter.com, entered the card number, expiration date and security number. I was then asked to solve a puzzle to prove I was a real person. After many attempts I have determined the puzzle will not accept the correct answers. If I go slow is starts all over again and says to go faster.

This is nonsense. I need to talk to someone that can verify this card!

My $1000 prepaid visa card keeps getting rejected everywhere. I called 3 times today only to get it un-blocked and I still have not been able to use it.

I called customer care to inform that my card expired on may 31st and i did not notice that immediately, called them on june 7th to request if they can help recover my 10.33$ which i lost

the lady i spoke was extremely rude and did not show any interest in helping me...Rather sent me back stating nothing could be done due to card holder agreement

i was trying to as patience as i could but she was just as un-professional as she could have been on that call...

My call was for a mastercard ending with 5275 at around 5.51est on tuesday, june 7th...I wish i remembered her name, i was so upset that did not memorize it

I can find no way to use these cards -- I have two, one from a milk settlement and one from a different settlement.

Paypal declines them.

eBay declines them.

Amazon declines them.

JC Penny declines them.

Old Navy declines them.

They don't work with your listed partner companies, and they don't work on the most useful places online.

I spent most of the day 6/5/2022 trying website after website to use these, one ending in 3751 and the other ending in 5093.

I tried using them as debit/credit, and I tried using them as gift cards with a PIN, and nothing worked.

I thought I would get a replacement card when the card expired because it says "FUNDS DO NOT EXPIRE".

I don't understand why the funds expired if it says that they don't expire.

I haven't had the card that long.

Card number is [protected].

I can’t get a hold of anyone to get the funds ($150) back.

I received a card from the bought milk refund. I signed up for an account and registered the card. On the site you do a captcha then an email is sent with a verification code. I signed in several times to check the balance, it worked fine but now I don't receive the verification email anymore, it stopped working. I verified the email is not blocked.

Have a debit Mastercard I activated it set a pin number. try using it at chase bank also bank of America each time declined. I Ask for $500.00 WHICH WAS declined. what is the problem with my card?

I received my prepaid card and activated it. Seen the message it says about using it Only at certain places.

Tried using it at 3 stores all got declined. Tried online and same.

Called the number on the card they are absolutely no help no idea of any stores to refer you to just the same generic message about where it can be used. So over irritated sitting on money I can not use. Seems like a huge scam!

I received a gift card and just realize that it expired in April I went to go use it yesterday and it was declined not realizing that it expired so soon I had the total balance on there and now cannot use it I tried to call but all I get is an automated service cannot get anybody on the phone to speak to you in person so now I have a card that seems to be totally worthless even though we should still have $100 on it all I would like is a replacement card.